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Is there an eloomi outage?

eloomi status: Systems Active

Last checked: 6 seconds ago

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eloomi outages and incidents

Outage and incident data over the last 30 days for eloomi.

There have been 0 outages or incidents for eloomi in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for eloomi

Outlogger tracks the status of these components for Xero:

eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
eloomi People API Active
eloomi People web application Active
SCORM player Active
Component Status
eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
Active
eloomi People API Active
eloomi People web application Active
SCORM player Active

Latest eloomi outages and incidents.

View the latest incidents for eloomi and check for official updates:

Updates:

  • Time: Aug. 28, 2024, 8:32 a.m.
    Status: Resolved
    Update: The incident has been resolved. The API for the People solution is back up and running with full stability.
  • Time: Aug. 28, 2024, 7:53 a.m.
    Status: Monitoring
    Update: The fix has been implemented and the 500 internal server error is no longer produced. We are closely monitoring to ensure full stability on the API moving forward.
  • Time: Aug. 28, 2024, 7:36 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is currently being implemented. Apologies for any inconvenience caused for the time being.
  • Time: Aug. 28, 2024, 7:32 a.m.
    Status: Investigating
    Update: We are currently experiencing technical issues with the API for our People. Requests currently produce an error 500 internal server error. This is being investigated with high priority by our infrastructure team.

Updates:

  • Time: June 19, 2024, 1:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 19, 2024, 10:21 a.m.
    Status: Monitoring
    Update: We have investigated and implemented an optimisation to stabilise performance. We will continue to monitor performance and ensure our customers have an optimal eloomi experience
  • Time: June 19, 2024, 9:57 a.m.
    Status: Investigating
    Update: Some of our customers may experience latency and degraded performance on their eloomi Infinite environments. This is being investigated with the highest priority and we will provide regular updates

Updates:

  • Time: April 25, 2024, 8:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2024, 7:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: April 25, 2024, 7:48 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 25, 2024, 7:47 p.m.
    Status: Identified
    Update: Some customers may not be able to access their eloomi INFINITE platforms. We are currently investigating this and will be posting updates as they come.

Updates:

  • Time: April 25, 2024, 2:05 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologise for the inconvenience.
  • Time: April 25, 2024, 1:57 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. More updates on the way.
  • Time: April 25, 2024, 1:24 p.m.
    Status: Investigating
    Update: Some platforms and users may not be able to access their People platforms. We are working on resolving this as soon as possible. Apologies for any inconvenience this may cause.

Updates:

  • Time: Feb. 23, 2024, 10:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 1:24 p.m.
    Status: Investigating
    Update: The issue was addressed and fixed by the provider.
  • Time: Feb. 22, 2024, 11:47 a.m.
    Status: Investigating
    Update: Downgrading impact as our chat provider has fixed crucial parts of the issue and we are now able to respond to chats as normal.
  • Time: Feb. 22, 2024, 9:43 a.m.
    Status: Investigating
    Update: Due to a technical problem discovered by our on-platform chat provider (Intercom), we are currently unable to respond to chats and delays in response time can be expected. Our provider is working on resolving this as soon as possible. In the meantime please feel free to reach us here: support@eloomi.com

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Frequently Asked Questions - eloomi

Is there a eloomi outage?
The current status of eloomi is: Systems Active
Where can I find the official status page of eloomi?
The official status page for eloomi is here
How can I get notified if eloomi is down or experiencing an outage?
To get notified of any status changes to eloomi, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of eloomi every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does eloomi do?
eloomi is a platform that integrates LMS and LXP technologies to enhance employee training, retention, and engagement through impactful learning and development opportunities.