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Is there an eloomi outage?

eloomi status: Systems Active

Last checked: a minute ago

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eloomi outages and incidents

Outage and incident data over the last 30 days for eloomi.

There have been 0 outages or incidents for eloomi in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for eloomi

Outlogger tracks the status of these components for Xero:

eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
eloomi People API Active
eloomi People web application Active
SCORM player Active
Component Status
eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
Active
eloomi People API Active
eloomi People web application Active
SCORM player Active

Latest eloomi outages and incidents.

View the latest incidents for eloomi and check for official updates:

Updates:

  • Time: Feb. 23, 2024, 10:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2024, 1:24 p.m.
    Status: Investigating
    Update: The issue was addressed and fixed by the provider.
  • Time: Feb. 22, 2024, 11:47 a.m.
    Status: Investigating
    Update: Downgrading impact as our chat provider has fixed crucial parts of the issue and we are now able to respond to chats as normal.
  • Time: Feb. 22, 2024, 9:43 a.m.
    Status: Investigating
    Update: Due to a technical problem discovered by our on-platform chat provider (Intercom), we are currently unable to respond to chats and delays in response time can be expected. Our provider is working on resolving this as soon as possible. In the meantime please feel free to reach us here: [email protected]

Updates:

  • Time: Jan. 15, 2024, 6:50 p.m.
    Status: Resolved
    Update: We were able to restore Services causing degraded performance. Affected services have been optimised and we will continue to monitor to ensure optimal eloomi performance
  • Time: Jan. 15, 2024, 6:43 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 15, 2024, 6:40 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 15, 2024, 6:39 p.m.
    Status: Monitoring
    Update: Our Infrastructure team has been able to restore services. We are optimising resource configuration and monitoring status
  • Time: Jan. 15, 2024, 6:17 p.m.
    Status: Identified
    Update: The Team has identified root cause and are implementing a solution.
  • Time: Jan. 15, 2024, 6:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 15, 2024, 6:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 15, 2024, 6:09 p.m.
    Status: Investigating
    Update: Some customers may experience less than optimal performance on their eloomi environments. Our Infrastructure team is currently investigating root cause for this. More updates to follow

Updates:

  • Time: Jan. 11, 2024, 12:56 p.m.
    Status: Resolved
    Update: This incident has been successfully addressed and resolved. Performance has been restored to its optimal state. Underlying issues that contributed to the initial problem have been identified and optimised, ensuring a more stable and efficient system moving forward.
  • Time: Jan. 11, 2024, 10:41 a.m.
    Status: Monitoring
    Update: General performance has improved but we are continuing to monitor to ensure the positive trend continues.
  • Time: Jan. 11, 2024, 8:56 a.m.
    Status: Identified
    Update: Users might experience a temporary degradation of performance on eloomi Infinite platforms. Users may encounter extended wait times during the login process, and administrators may experience delays in loading speeds when accessing the Users and Groups overview. Additionally, administrators may encounter challenges in creating new user profiles. We are working on resolving this as soon as possible. Apologies for any inconvenience caused by this.

Updates:

  • Time: Jan. 8, 2024, 8 a.m.
    Status: Resolved
    Update: All systems are operational again. We will continue to monitor accessibility and performance from our end to ensure optimal eloomi experience for our customers.
  • Time: Jan. 8, 2024, 7:42 a.m.
    Status: Investigating
    Update: Users might experience a temporary degradation of performance on eloomi People platforms. We are working on resolving this as soon as possible. Apologies for any inconvenience caused by this.

Updates:

  • Time: Jan. 3, 2024, 10:58 a.m.
    Status: Resolved
    Update: We will continue to monitor accessibility and performance from our end to ensure optimal eloomi experience for our customers
  • Time: Jan. 3, 2024, 10:26 a.m.
    Status: Monitoring
    Update: We have now optimised the Components which were causing degraded accessibility and performance has been stabilised
  • Time: Jan. 3, 2024, 10:19 a.m.
    Status: Investigating
    Update: Some of our customers are currently experiencing degraded performance on their eloomi environments. The team is investigating this with top priority and will restore service ASAP. More updates to follow

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Frequently Asked Questions - eloomi

Is there a eloomi outage?
The current status of eloomi is: Systems Active
Where can I find the official status page of eloomi?
The official status page for eloomi is here
How can I get notified if eloomi is down or experiencing an outage?
To get notified of any status changes to eloomi, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of eloomi every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does eloomi do?
eloomi is a platform that integrates LMS and LXP technologies to enhance employee training, retention, and engagement through impactful learning and development opportunities.

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