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Is there an eloomi outage?

eloomi status: Systems Active

Last checked: 8 minutes ago

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eloomi outages and incidents

Outage and incident data over the last 30 days for eloomi.

There have been 0 outages or incidents for eloomi in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for eloomi

Outlogger tracks the status of these components for Xero:

eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
eloomi People API Active
eloomi People web application Active
SCORM player Active
Component Status
eloomi Authoring Active
Intercom Intercom Web Messenger Active
mailgun SMTP Active
Active
eloomi Infinite API Active
eloomi Infinite Mobile Application Active
eloomi Infinite web application Active
SCORM player Active
Active
eloomi People API Active
eloomi People web application Active
SCORM player Active

Latest eloomi outages and incidents.

View the latest incidents for eloomi and check for official updates:

Updates:

  • Time: Jan. 5, 2024, 11:56 a.m.
    Status: Resolved
    Update: We were notified of some customers being unable to access their eloomi environments. This was mitigated ASAP

Updates:

  • Time: July 25, 2023, 9:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2023, 9:50 p.m.
    Status: Identified
    Update: A fix has been implemented and we are monitoring our systems for any continued performance degradation.
  • Time: July 25, 2023, 8:17 p.m.
    Status: Investigating
    Update: We have been made aware of a database outage and are currently investigating the issue. You may experience slow loading of a People platform. The team is treating this with high priority and working on resolving this as soon as possible. We apologize for the inconvenience.

Updates:

  • Time: July 13, 2023, 5:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2023, 4:45 p.m.
    Status: Monitoring
    Update: This has now been resolved. If you are still encountering any difficulties, please be sure to reach out to support.
  • Time: July 13, 2023, 1:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring our systems for any continued performance degradation.
  • Time: July 13, 2023, 11:50 a.m.
    Status: Identified
    Update: Dear Customers. We are currently experiencing performance challenges on eloomi Infinite. You may be unable to load or administer courses and playlists. Our Infrastructure Team is treating this case with high priority and is working on resolving this as soon as possible. We apologise for the inconvenience.

Updates:

  • Time: July 12, 2023, 8:15 a.m.
    Status: Resolved
    Update: Issue identified and resolved.
  • Time: July 12, 2023, 7:50 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 12, 2023, 7:50 a.m.
    Status: Investigating
    Update: Creating API calls via eloomi People is temporarily unavailable and is currently producing an error. The team is treating this with high priority and working on resolving this as soon as possible.

Updates:

  • Time: Jan. 5, 2024, 10:32 a.m.
    Status: Resolved
    Update: A challenge was reported by some of our Enterprise customers where some components / pages in the eloomi People platform were loading slow then expected. This was investigated and optimised to load data faster

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Frequently Asked Questions - eloomi

Is there a eloomi outage?
The current status of eloomi is: Systems Active
Where can I find the official status page of eloomi?
The official status page for eloomi is here
How can I get notified if eloomi is down or experiencing an outage?
To get notified of any status changes to eloomi, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of eloomi every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does eloomi do?
eloomi is a platform that integrates LMS and LXP technologies to enhance employee training, retention, and engagement through impactful learning and development opportunities.

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