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Is there an emnify outage?

emnify status: Systems Active

Last checked: 7 minutes ago

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emnify outages and incidents

Outage and incident data over the last 30 days for emnify.

There have been 3 outages or incidents for emnify in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for emnify

Outlogger tracks the status of these components for Xero:

Mobile Core Network Active
SMS Connectivity Active
VPN services Active
Network Connectivity - Asia-Pacific Active
Network Connectivity - Central and South America & Caribbean Active
Network Connectivity - Europe Active
Network Connectivity - Middle East & Africa Active
Network Connectivity - North America Active
API Active
Data Analytics Active
User Interface Active
Component Status
Mobile Core Network Active
SMS Connectivity Active
VPN services Active
Active
Network Connectivity - Asia-Pacific Active
Network Connectivity - Central and South America & Caribbean Active
Network Connectivity - Europe Active
Network Connectivity - Middle East & Africa Active
Network Connectivity - North America Active
Active
API Active
Data Analytics Active
User Interface Active

Latest emnify outages and incidents.

View the latest incidents for emnify and check for official updates:

Updates:

  • Time: Oct. 1, 2024, 8:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 7:55 a.m.
    Status: Monitoring
    Update: A fix has been implemented
  • Time: Oct. 1, 2024, 7:49 a.m.
    Status: Investigating
    Update: We are currently investigating issues related to VPN connectivity in ap-southeast-1 breakout.

Updates:

  • Time: Sept. 26, 2024, 10:38 a.m.
    Status: Resolved
    Update: The incident has been resolved and the service is operational. In case you are still experiencing issues, please submit a request to our Customer Support team.
  • Time: Sept. 26, 2024, 5:27 a.m.
    Status: Monitoring
    Update: As of writing, we can now see that the traffic with the MTN Uganda network is starting to normalize. We will continue to follow up with our roaming partner to understand the reason for the service interruption. We will closely monitor this and publish a new update shortly.
  • Time: Sept. 25, 2024, 10:43 a.m.
    Status: Investigating
    Update: Dear emnify customers, We are investigating a service degradation with MTN Uganda. The problem started at around 07:20 UTC today, and devices that attempt to connect to this network may experience issues. The alternative network Airtel is working as expected. We will publish a new update shortly. Kind regards, emnify Support team

Updates:

  • Time: Sept. 23, 2024, 10:53 a.m.
    Status: Resolved
    Update: The incident has been resolved and services via Vodafone UK are now operational. In case you are still experiencing issues, please submit a request to our Customer Support team.
  • Time: Sept. 23, 2024, 10:01 a.m.
    Status: Monitoring
    Update: To help LTE devices switch over to other available networks, we have also temporarily blocked LTE. In the meantime, this has also been resolved and we are starting to see the traffic returning to normal. We will closely monitor this and will publish a new update shortly.
  • Time: Sept. 23, 2024, 9:16 a.m.
    Status: Identified
    Update: The service outage seems to be caused by widespread issues on Vodafone's side. To mitigate the problem, we temporarily blocked 2G/3G, which seems to be restored in the meantime. We are closely monitoring the LTE traffic. Kind regards, emnify Support team
  • Time: Sept. 23, 2024, 7:46 a.m.
    Status: Investigating
    Update: Dear emnify customers, We are investigating a service degradation with Vodafone UK. The problem started at around 05:20 UTC today, and devices that attempt to connect to this network may experience issues. We will publish a new update shortly. Kind regards, emnify Support team

Updates:

  • Time: Sept. 10, 2024, 9:51 a.m.
    Status: Resolved
    Update: Dear Customers, This incident has been resolved. Regards Emnify Support Team
  • Time: Sept. 10, 2024, 9:06 a.m.
    Status: Monitoring
    Update: Dear Customers, This is to let you know that a fix has been implemented and the services are recovered for OpenVPN authentication as well as portal and API. We are currently monitoring. Regards Emnify Support Team
  • Time: Sept. 10, 2024, 9 a.m.
    Status: Investigating
    Update: Dear Customer, Please be informed that the authentication via API and portal is also not working as expected. Our teams are actively investigating and we will update you shortly. Regards Emnify Support Team
  • Time: Sept. 10, 2024, 8:49 a.m.
    Status: Investigating
    Update: Dear Customers, We are experiencing authentication issues in OpenVPN in all regions since 8:15 UTC. The service is still functional for connected clients, however, new client authentication is currently not working as expected. Our team is currently investigating these issues, further updates will follow shortly. Regards Emnify Support Team

Updates:

  • Time: Sept. 9, 2024, 3:10 p.m.
    Status: Resolved
    Update: Dear Customers, This incident has been resolved. If you face any issues, please feel free to contact our support team. Regards Emnify Support Team
  • Time: Sept. 9, 2024, 11:26 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 9, 2024, 11:26 a.m.
    Status: Monitoring
    Update: Dear Customers, This is to inform you that a fix has been implemented and we are monitoring the results. Thanks a lot Emnify Support Team
  • Time: Sept. 9, 2024, 10:10 a.m.
    Status: Identified
    Update: Dear Customers, The issue has been identified and a fix is being implemented. We will update you shortly. Thanks Emnify Support Team
  • Time: Sept. 9, 2024, 9:45 a.m.
    Status: Investigating
    Update: Dear Customers, We are investigating connectivity issues in eu-west-1 since 09:07 UTC. Further updates will follow shortly. Thanks Emnify Support Team

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Frequently Asked Questions - emnify

Is there a emnify outage?
The current status of emnify is: Systems Active
Where can I find the official status page of emnify?
The official status page for emnify is here
How can I get notified if emnify is down or experiencing an outage?
To get notified of any status changes to emnify, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of emnify every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does emnify do?
Emnify offers a cloud-based connectivity platform and global IoT SIMs to help build and expand IoT solutions.

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