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Is there an EmploymentHero outage?

EmploymentHero status: Systems Active

Last checked: 5 minutes ago

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EmploymentHero outages and incidents

Outage and incident data over the last 30 days for EmploymentHero.

There have been 2 outages or incidents for EmploymentHero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EmploymentHero

Outlogger tracks the status of these components for Xero:

Employment Hero Website Active
HR Software Active
Employment Hero HR APIs Active
MYOB Integration Active
Payroll Integration service Active
Xero Integration Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Component Status
Employment Hero Website Active
HR Software Active
Active
Employment Hero HR APIs Active
MYOB Integration Active
Payroll Integration service Active
Xero Integration Active
Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active
Active
Create Employee Active
Create Pay Run Active
Finalise Pay Run Active
Login Active

Latest EmploymentHero outages and incidents.

View the latest incidents for EmploymentHero and check for official updates:

Updates:

  • Time: Oct. 1, 2024, 12:54 a.m.
    Status: Resolved
    Update: Monitoring has confirmed this issue has now been resolved. We apologise for any inconvenience caused.
  • Time: Oct. 1, 2024, 12:13 a.m.
    Status: Monitoring
    Update: Our engineers have resolved this issue and will continue to monitor. Customers will be able to login following a page refresh. (Note: there is no longer a need to clear cache) Thank you for your patience.
  • Time: Sept. 30, 2024, 11:34 p.m.
    Status: Investigating
    Update: Our engineers are continuing their investigation of the underlying cause of the login delays. A reminder that clearing your cache and cookies will resolve the issue. Thank you for your continued patience.
  • Time: Sept. 30, 2024, 10:49 p.m.
    Status: Investigating
    Update: Our engineers are investigating the cause of page loading issues when customers are attempting to login to the HR platform. As a workaround, customers can clear cache and cookies on their browser which will enable them to log in. Thank you for your patience.

Updates:

  • Time: Sept. 30, 2024, 3:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 1:55 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with RTI submissions

Updates:

  • Time: Sept. 24, 2024, 1:36 p.m.
    Status: Resolved
    Update: Customers may have experienced problems logging into the platform earlier today. Our engineers have identified and mitigated the problem, and will continue to monitor the situation

Updates:

  • Time: Sept. 3, 2024, 4:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2024, 2:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 3, 2024, 2:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the payroll platform outage, we will update you with further information in due course.

Updates:

  • Time: Aug. 21, 2024, 10:22 a.m.
    Status: Resolved
    Update: Our engineers have confirmed this issue has been resolved. Thank you for your patience.
  • Time: Aug. 21, 2024, 10:04 a.m.
    Status: Monitoring
    Update: Our engineers have confirmed the degraded performance in the UK is caused by an issue with an upstream provider. Mitigation is in place and we are continuing to monitor. We apologise for the inconvenience.
  • Time: Aug. 21, 2024, 7:59 a.m.
    Status: Investigating
    Update: We are currently investigating this issue. Looks to be UK/EU specific.

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Frequently Asked Questions - EmploymentHero

Is there a EmploymentHero outage?
The current status of EmploymentHero is: Systems Active
Where can I find the official status page of EmploymentHero?
The official status page for EmploymentHero is here
How can I get notified if EmploymentHero is down or experiencing an outage?
To get notified of any status changes to EmploymentHero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EmploymentHero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does EmploymentHero do?
Employment Hero offers a cloud-based HR, payroll, and benefits platform for employers and employees in Australia. A free trial is available.

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