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Is there an Envoy outage?

Envoy status: Systems Active

Last checked: 6 minutes ago

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Envoy outages and incidents

Outage and incident data over the last 30 days for Envoy.

There have been 1 outages or incidents for Envoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Envoy

Outlogger tracks the status of these components for Xero:

Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Email notifications Active
Push notifications Active
SMS notifications Active
Component Status
Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Active
Email notifications Active
Push notifications Active
SMS notifications Active

Latest Envoy outages and incidents.

View the latest incidents for Envoy and check for official updates:

Updates:

  • Time: March 20, 2024, 6:16 p.m.
    Status: Postmortem
    Update: On March 13 and 14 at ~ 6.15 AM PDT, we experienced an increased load on some scheduled communication requests between two services due to a client limitation, leading to performance issues for a subset of customers. After a thorough root cause analysis, our team was able to identify and mitigate the issue, restoring dashboard functionality.  Following the resolution, an internal post-mortem has been organized to analyze the incident and note key learnings, and action items to prevent similar incidents in the future. If you have any concerns or require additional information, please don't hesitate to contact our Customer Support team via [[email protected]](mailto:[email protected]) or contact your dedicated account manager.
  • Time: March 14, 2024, 1:26 p.m.
    Status: Resolved
    Update: This issue has been resolved
  • Time: March 14, 2024, 1:14 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Envoy Dashboard not loading. Our team will provide an update soon.

Updates:

  • Time: March 20, 2024, 6:17 p.m.
    Status: Postmortem
    Update: On March 13 and 14 at ~ 6.15 AM PDT, we experienced an increased load on some scheduled communication requests between two services due to a client limitation, leading to performance issues for a subset of customers. After a thorough root cause analysis, our team was able to identify and mitigate the issue, restoring dashboard functionality.  Following the resolution, an internal post-mortem has been organized to analyze the incident and note key learnings, and action items to prevent similar incidents in the future. If you have any concerns or require additional information, please don't hesitate to contact our Customer Support team via [[email protected]](mailto:[email protected]) or contact your dedicated account manager.
  • Time: March 13, 2024, 1:45 p.m.
    Status: Resolved
    Update: This issue has been resolved; please reach out to Envoy support if you are still seeing issues.
  • Time: March 13, 2024, 1:30 p.m.
    Status: Identified
    Update: Our team has identified the issue and is working to resolve it.
  • Time: March 13, 2024, 1:21 p.m.
    Status: Investigating
    Update: We are currently looking into an issue where the Envoy Dashboard is not loading.

Updates:

  • Time: March 6, 2024, 7:46 p.m.
    Status: Resolved
    Update: This issue has been resolved. If you are still experiencing any problems, please contact our support team.
  • Time: March 6, 2024, 7:32 p.m.
    Status: Monitoring
    Update: Our team has deployed a resolution for this, and we are monitoring it.
  • Time: March 6, 2024, 6:44 p.m.
    Status: Investigating
    Update: We are investigating an issue where Brivo badge events sign-in is not working for some users. We will update once we have more information.

Updates:

  • Time: Feb. 27, 2024, 3:53 p.m.
    Status: Resolved
    Update: The issue regarding Envoy invites and welcome emails has been resolved. If you continue to experience issues, please contact support.
  • Time: Feb. 27, 2024, 3:46 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing email notifications, invites, and welcome emails not to be sent through Envoy. We apologize for any inconvenience this may cause and will provide an update as soon as possible.

Updates:

  • Time: Feb. 24, 2024, 4:03 a.m.
    Status: Resolved
    Update: The issue is with rules is now resolved
  • Time: Feb. 24, 2024, 2:11 a.m.
    Status: Investigating
    Update: We are aware of an issue with Rules not triggering during sign in or saving during setup. Our team is currently investigating the issue

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Frequently Asked Questions - Envoy

Is there a Envoy outage?
The current status of Envoy is: Systems Active
Where can I find the official status page of Envoy?
The official status page for Envoy is here
How can I get notified if Envoy is down or experiencing an outage?
To get notified of any status changes to Envoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Envoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Envoy do?
Envoy is a comprehensive platform that integrates workplace tools and data to ensure seamless and secure operations.