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Is there an Envoy outage?

Envoy status: Systems Active

Last checked: a minute ago

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Envoy outages and incidents

Outage and incident data over the last 30 days for Envoy.

There have been 1 outages or incidents for Envoy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Envoy

Outlogger tracks the status of these components for Xero:

Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Email notifications Active
Push notifications Active
SMS notifications Active
Component Status
Deliveries Active
Desks Active
Envoy dashboard Active
Mobile Active
Rooms Active
Visitor registration Active
Active
AWS autoscaling-us-east-1 Active
AWS ec2-us-east-1 Active
AWS eks-us-east-1 Active
AWS elasticache-us-east-1 Active
AWS kafka-us-east-1 Active
AWS rds-us-east-1 Active
AWS redshift-us-east-1 Active
AWS rekognition-us-east-1 Active
AWS s3-us-standard Active
AWS s3-us-west-2 Active
Chargebee API Active
Cloudflare API Active
Cloudflare API Active
Cloudflare Cloudflare Authoritative DNS Active
Cloudflare Dashboard Active
Cloudflare Load Balancing and Monitoring Active
Heroku Active
SendGrid API Active
Stripe API Active
Active
Auto Check-in via Access Control Active
Brivo Active
Chargebee Email Active
Slack notifications Active
Active
Email notifications Active
Push notifications Active
SMS notifications Active

Latest Envoy outages and incidents.

View the latest incidents for Envoy and check for official updates:

Updates:

  • Time: Nov. 13, 2023, 3:14 p.m.
    Status: Resolved
    Update: This issue has been resolved. If you continue to experience problems, please reach out to Envoy Support.
  • Time: Nov. 13, 2023, 3:09 p.m.
    Status: Monitoring
    Update: We have deployed a fix and are currently monitoring the issue to ensure that it has been resolved.
  • Time: Nov. 13, 2023, 2:35 p.m.
    Status: Identified
    Update: All services (web, visitor kiosk, mobile) have degraded performance. We have identified the issue and are deploying a fix.
  • Time: Nov. 13, 2023, 1:42 p.m.
    Status: Investigating
    Update: All services (web, visitor kiosk, mobile) are currently seeing degraded performance. We are continuing to investigate this issue.
  • Time: Nov. 13, 2023, 12:51 p.m.
    Status: Investigating
    Update: We have received reports that the Envoy dashboard is offline or slow to load. Visitor kiosk devices may show a message that Envoy is offline. Our teams are investigating now.

Updates:

  • Time: Nov. 3, 2023, 3:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2023, 7:47 p.m.
    Status: Monitoring
    Update: We are currently experiencing auto sign in issues with our Brivo Integration. This is due to an ongoing Brivo outage affecting their API We are monitoring https://status.brivo.com/

Updates:

  • Time: Oct. 25, 2023, 4:54 p.m.
    Status: Resolved
    Update: This issue has been resolved. Please contact Support if you are still experiencing problems.
  • Time: Oct. 25, 2023, 4:38 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 25, 2023, 4:34 p.m.
    Status: Identified
    Update: We have identified that the issue is caused by Cloudflare, one of our providers. Our team is monitoring the situation.
  • Time: Oct. 25, 2023, 4:29 p.m.
    Status: Investigating
    Update: We are investigating reports of Envoy Mobile and Dashboard failing to load. We will provide an update as soon as possible.

Updates:

  • Time: Sept. 29, 2023, 3:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 28, 2023, 11:04 p.m.
    Status: Investigating
    Update: We are anticipating the resolution of operational issues with AWS's EC2 service https://health.aws.amazon.com/health/status

Updates:

  • Time: Sept. 6, 2023, 12:20 p.m.
    Status: Resolved
    Update: This incident has now been resolved.
  • Time: Sept. 6, 2023, 12:19 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 6, 2023, 12:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 6, 2023, 9:35 a.m.
    Status: Investigating
    Update: We are currently experiencing a partial service disruption to our dashboard. Some users are finding that "Your Schedule" is showing as blank. This issue is resolved by refreshing the browser page, allowing the page to load correctly. Our engineering team is working to identify the root cause and implement a solution.

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Frequently Asked Questions - Envoy

Is there a Envoy outage?
The current status of Envoy is: Systems Active
Where can I find the official status page of Envoy?
The official status page for Envoy is here
How can I get notified if Envoy is down or experiencing an outage?
To get notified of any status changes to Envoy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Envoy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Envoy do?
Envoy is a comprehensive platform that integrates workplace tools and data to ensure seamless and secure operations.

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