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Is there an Insurity outage?

Insurity status: Systems Active

Last checked: 8 minutes ago

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Insurity outages and incidents

Outage and incident data over the last 30 days for Insurity.

There have been 0 outages or incidents for Insurity in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Insurity

Outlogger tracks the status of these components for Xero:

Insurity Private Cloud - Canada (Non Production) Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US - New Active
Insurity Public Cloud - US - Old Active
Insurity Public Cloud - US Active
Insurity Private Cloud - US Active
Insurity Public Cloud - US Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US Active
iCenter Active
Insurity Support Website Active
PPM Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Insurity Public Cloud - US Active
Component Status
Active
Insurity Private Cloud - Canada (Non Production) Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US Active
Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Insurity Public Cloud - US - New Active
Insurity Public Cloud - US - Old Active
Active
Insurity Public Cloud - US Active
Active
Insurity Private Cloud - US Active
Insurity Public Cloud - US Active
Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - Canada Active
Active
Insurity Public Cloud - US Active
Active
iCenter Active
Insurity Support Website Active
PPM Active
Active
Insurity Private Cloud - US Active
Insurity Public Cloud - Canada Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active
Active
Insurity Public Cloud - US Active

Latest Insurity outages and incidents.

View the latest incidents for Insurity and check for official updates:

Updates:

  • Time: July 23, 2024, 2:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 20, 2024, 10:13 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 20, 2024, 5:57 p.m.
    Status: Monitoring
    Update: The following is an important message from Insurity Customer Support. As of 2:00 PM EST, Insurity Cloud Operations has returned the remaining portions of the Insurity Cloud online. We are continuing to monitor the Insurity Cloud to ensure that all applications and related functions of our platform are fully operational and will take remediation steps where required. Our teams continue to be fully mobilized to allow for rapid response to any new issues and to ensure that the Insurity Cloud is working optimally ahead of Monday. Please note that at this time, there are no further update planned on this incident. We will however communicate per our standard incident management practices if required. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
  • Time: July 20, 2024, 11:54 a.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. As of 8:00 AM EST, Insurity Operations is continuing to bring the last remaining portions of the Insurity Cloud online. More systems have come online over the past few hours and are expected to continue to progress throughout the day. Insurity's Operations teams are working to restore our entire cloud to a fully operational state as rapidly as possible. The best method to track the status of our platforms will continue to be through this status page. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 20, 2024, 1:56 a.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. As of 10:00 PM EST, Insurity Operations is continuing to bring the last remaining portions of the Insurity Cloud online. More systems have come online in the last 2 hours and are expected to continue to progress before the end of the day. Insurity's Operations teams are working to restore our entire cloud to a fully operational state as rapidly as possible. The best method to track the status of our platforms will continue to be through this status page. Please note that the next update will be provided tomorrow morning. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 20, 2024, 12:14 a.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. As of 8:00 PM EST, Insurity Operations is continuing to bring the remaining portions of the Insurity Cloud online. Many systems have come online in the last few hours and others are expected to be online later this evening. Insurity's Operations teams are working to restore our entire cloud to a fully operational state as rapidly as possible. The best method to track the status of our platforms will continue to be through this status page. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 19, 2024, 8:02 p.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. As of 4:00 PM EST, Insurity Operations continues to bring online additional portions of the Insurity Cloud and are actively working on resolving the situation for the rest of our systems. Additional systems are expected to be online within the next 2 hours. There remains no ETA as to when all of our platforms will be fully operational. The best method to track the status of our platforms will continue to be through this status page. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 19, 2024, 6:12 p.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. As of 2:00 PM EST, Insurity Operations continues to bring online additional portions of the Insurity Cloud and are actively working on resolving the situation for the rest of our systems. There remains no ETA as to when all of our platforms will be fully operational. The best method to track the status of our platforms will continue to be through this status page. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 19, 2024, 4:49 p.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. As of 11:45 EST, Insurity Operations have begun to bring online a portion of the Insurity Cloud and are actively working on resolving the situation for the rest of our systems. There remains no ETA as to when all of our platforms will be fully operational. The best method to track the status of our platform will continue to be through this status page. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 19, 2024, 2:57 p.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. There is currently no ETA as to when our platform will be fully operational and are actively working on resolving the situation. The best method to track the status of our platform will continue to be through this status page. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
  • Time: July 19, 2024, 12:44 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2024, 10:54 a.m.
    Status: Identified
    Update: The following is an important message from Insurity Customer Support. We are continuing to work with our partners to resolve the Crowdstrike / Microsoft issue impacting our systems. We will continue to provide updates as the situation evolves. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
  • Time: July 19, 2024, 10:52 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 19, 2024, 6:40 a.m.
    Status: Investigating
    Update: The following is an important message from Insurity Customer Support. An issue has been raised to the Insurity Cloud Operations team of a problem affecting some of our products. We are currently investigating the issue and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Updates:

  • Time: Feb. 7, 2023, 6:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2023, 6:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 7, 2023, 6:52 p.m.
    Status: Identified
    Update: Issue has been identified.
  • Time: Feb. 7, 2023, 6:51 p.m.
    Status: Investigating
    Update: <b>The following is an important message to all Bridge Specialty Customers from Insurity Customer Support.

</b> Please be advised that scheduled maintenance in our Production Environment is planned. During this maintenance period the Insurity Bridge Specialty Web Application, Integrations Platform and Cognos Reporting Platform may not be available. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact your Account Representative or Customer Support if you have any questions. Sincerely, Insurity Customer Support

Updates:

  • Time: Jan. 27, 2023, 12:30 a.m.
    Status: Postmortem
    Update: Please find attached the Severity 1 Incident Report for Issue #472 “Insurity Marine Suite Unable to Process Transactions” identified on Monday, September 5, 2022.   Please do not hesitate to contact Customer Support through our support portal if you have any questions.   Sincerely,  Customer Support
  • Time: Jan. 27, 2023, 12:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 27, 2023, 12:27 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Jan. 27, 2023, 12:27 a.m.
    Status: Identified
    Update: The following is an important message to Bridge Specialty Customers from Insurity Customer Support. An issue has been raised to the Insurity Cloud Operations team of a problem with the Bridge Specialty application. We are currently investigating the issue and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Updates:

  • Time: Jan. 26, 2023, 4:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 26, 2023, 4:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 26, 2023, 4:55 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 26, 2023, 4:53 p.m.
    Status: Investigating
    Update: Please find attached the Severity 1 Incident Report for <Jira Issue #> "Unable to Bind Policies” identified. For any questions, please contact your Account Representative or Customer Support at support@insurity.com or 1-888-289-7744.

Updates:

  • Time: Dec. 7, 2022, 6:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2022, 6:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 7, 2022, 6:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 7, 2022, 6:17 p.m.
    Status: Investigating
    Update: The following is an important message to all Oceanwide Marine Suite Clients from Insurity Customer Support. Please be advised that scheduled maintenance in our Production Environment is planned from Saturday, February 8, 2020 beginning at 12:00am EST and ending on Saturday, February 8, 2020 at 8:00am EST. During this maintenance period the Oceanwide Marine Application, Integrations Platform and Cognos Reporting Platform may not be available. We are sorry for the inconvenience this may cause you and thank you for your cooperation.

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Frequently Asked Questions - Insurity

Is there a Insurity outage?
The current status of Insurity is: Systems Active
Where can I find the official status page of Insurity?
The official status page for Insurity is here
How can I get notified if Insurity is down or experiencing an outage?
To get notified of any status changes to Insurity, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Insurity every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Insurity do?
Insurity offers cloud-based property & casualty insurance software to help companies streamline operations and focus on business growth. Visit Insurity for more information.