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Is there an esignatur outage?

esignatur status: Systems Active

Last checked: 5 minutes ago

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esignatur outages and incidents

Outage and incident data over the last 30 days for esignatur.

There have been 2 outages or incidents for esignatur in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for esignatur

Outlogger tracks the status of these components for Xero:

CPR Check Active
Forms (app.esignatur.dk) Active
Intergrations (api.esignatur.dk) Active
Notifications (e-mails) Active
Signing page (sign.esignatur.dk) Active
Webportal (portal.esignatur.dk) Active
Website (esignatur.dk) Active
Overview Active
Sign Order Modules Active
Component Status
CPR Check Active
Forms (app.esignatur.dk) Active
Intergrations (api.esignatur.dk) Active
Notifications (e-mails) Active
Signing page (sign.esignatur.dk) Active
Webportal (portal.esignatur.dk) Active
Website (esignatur.dk) Active
Active
Overview Active
Sign Order Modules Active

Latest esignatur outages and incidents.

View the latest incidents for esignatur and check for official updates:

Updates:

  • Time: May 1, 2023, 11:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 1, 2023, 9:15 a.m.
    Status: Monitoring
    Update: Fejlen er udbedret det skulle nu gerne være muligt at signere. Vi monitorerer løbende.
  • Time: May 1, 2023, 9:08 a.m.
    Status: Identified
    Update: Fejlen er lokaliseret og eskaleret til leverandøren, som arbejder på at genetablere normal drift
  • Time: May 1, 2023, 8:50 a.m.
    Status: Investigating
    Update: Vi har identificeret at udfordringerne er sporadisk, så hvis det fejler kan man prøve igen og se om man kommer igennem. Vi arbejder stadig på at identificere hvad årsagen skyldes.
  • Time: May 1, 2023, 8:03 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 1, 2023, 8:01 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 1, 2023, 7:59 a.m.
    Status: Investigating
    Update: Vi har i øjeblikket problemer med MitID. Vi er i gang med at fejlsøge årsag.

Updates:

  • Time: April 1, 2023, 11:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 1, 2023, 11:01 a.m.
    Status: Investigating
    Update: [Comment from Opsgenie]System noted: "@slack-scrive-devel-esignatur-monitoring Application pool status: 3 - running 3: Running 4: Disabling 5: Disabled 6: Shutdown @opsgenie-esignatur iis.app_pool.state over app_pool:sign,env:prod was <= 3.1 on average during the last 5m. Metric value: 3.0 " on alert: "Problems with signing documents"
  • Time: April 1, 2023, 10:54 a.m.
    Status: Investigating
    Update: We are doing our best to locate the error and get it back up again

Updates:

  • Time: March 15, 2023, 2:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2023, 10:35 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 15, 2023, 10:35 a.m.
    Status: Monitoring
    Update: Fejlen er nu løst og brugere skal nu gerne modtage korrekte filer samt uden forsinkelse. De brugere som har modtaget fejlbehæftede dokumenter (kvitteringer sendt siden kl. 21:00 14.03.2023 til 15.03.2023 kl. 11:30) vil modtage en ny kvittering med velfungerende dokumenter. Vi beklager meget de gener det har medført!
  • Time: March 15, 2023, 9:33 a.m.
    Status: Investigating
    Update: Vi har forsinkelser på udsendels af kvitterings email som en afledt følgevirkning af dette.
  • Time: March 15, 2023, 8:30 a.m.
    Status: Investigating
    Update: Vi oplever at nogle brugere modtager forkerte filnavne i vedhæftede dokumenter ved kvittering, og at disse ikke kan åbnes. Vi arbejder på at løse problemet. Næste status senest kl. 12:00

Updates:

  • Time: March 15, 2023, 9:10 a.m.
    Status: Resolved
    Update: Brugerstyring via portal virker nu igen efter hensigten.
  • Time: March 15, 2023, 6:39 a.m.
    Status: Investigating
    Update: Brugerstyring via portal.esignatur.dk er desværre utilgængelig. Vi arbejder på sagen.

Updates:

  • Time: Jan. 25, 2023, 12:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 25, 2023, 9:58 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 25, 2023, 9:55 a.m.
    Status: Investigating
    Update: For dem som benytter funktionen ”Forms” (blanketter), kan der opleves forsinkelser. Microsoft arbejder på at løse udfordringen. Status kan følges på Microsoft på deres statusside: https://status.azure.com/en-gb/status

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Frequently Asked Questions - esignatur

Is there a esignatur outage?
The current status of esignatur is: Systems Active
Where can I find the official status page of esignatur?
The official status page for esignatur is here
How can I get notified if esignatur is down or experiencing an outage?
To get notified of any status changes to esignatur, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of esignatur every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does esignatur do?
eSignatur simplifies the digital signing process for you, your customers, employees, and partners, making it easy to sign documents.

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