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Is there an Etail Solutions outage?

Etail Solutions status: Systems Active

Last checked: 2 minutes ago

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Etail Solutions outages and incidents

Outage and incident data over the last 30 days for Etail Solutions.

There have been 1 outages or incidents for Etail Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Etail Solutions

Outlogger tracks the status of these components for Xero:

Batch Services Active
EVP API Services Active
EVP RDP Application Active
EVP Web Application Active
File Services Active
East Coast Data Center Active
Amazon Active
eBay Active
Shopify Active
Walmart Active
Component Status
Active
Batch Services Active
EVP API Services Active
EVP RDP Application Active
EVP Web Application Active
File Services Active
Active
East Coast Data Center Active
Active
Amazon Active
eBay Active
Shopify Active
Walmart Active

Latest Etail Solutions outages and incidents.

View the latest incidents for Etail Solutions and check for official updates:

Updates:

  • Time: Nov. 15, 2024, 3:31 p.m.
    Status: Resolved
    Update: Remote Desktop Gateway servers were rebooted last night and this incident is resolved. We continue to monitor for issues. Please log a ticket in the Etail Solutions Help Center if you experience any disconnects.
  • Time: Nov. 14, 2024, 9:31 p.m.
    Status: Investigating
    Update: We are continuing to investigate to find a root cause, but it appears connections have stabilized. After business hours tonight we will continue troubleshooting which may cause further disconnects. We will keep the status page updated.
  • Time: Nov. 14, 2024, 6:59 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with intermittent disconnects in the Remote Desktop Applications.

Updates:

  • Time: Sept. 12, 2024, 9:22 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Sept. 12, 2024, 3:03 p.m.
    Status: Monitoring
    Update: A fix has been verified and is being deployed as an override to impacted processes. We will monitor and update here if there continue to be any issues.
  • Time: Sept. 12, 2024, 12:05 a.m.
    Status: Identified
    Update: The issue has been identified and is being verified.
  • Time: Sept. 11, 2024, 7:45 p.m.
    Status: Investigating
    Update: We continue to investigate this issue with eBay API support.
  • Time: Sept. 11, 2024, 4:40 p.m.
    Status: Investigating
    Update: We are current experiencing issues with some eBay related APi calls. It appears to be impacting Item and Image uploads as well as some categorization processes. As of now, Order and Fulfillment processes appear to be running without error. We have opened a support case with eBay about this issue. Further information will be provided as it becomes available.

Updates:

  • Time: Aug. 22, 2024, 4:16 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2024, 2:16 a.m.
    Status: Investigating
    Update: We are investigating issues following the firewall update earlier this evening. We will keep you posted on the status.

Updates:

  • Time: June 7, 2024, 1:56 p.m.
    Status: Resolved
    Update: The incident appears to be resolved. Let us know if you have any issues.
  • Time: June 7, 2024, 1:38 p.m.
    Status: Monitoring
    Update: Please let us know via the Jira Helpcenter if you have any issues logging into the Web UI.
  • Time: June 7, 2024, 1:03 p.m.
    Status: Monitoring
    Update: Server has been restarted and we are monitoring.
  • Time: June 7, 2024, 12:57 p.m.
    Status: Identified
    Update: We are resetting IIS on one web servers. Users will be disconnected as it restarts.
  • Time: June 7, 2024, 12:52 p.m.
    Status: Identified
    Update: An issue with one of the RDA gateway servers has been identified and a fix has been implemented. We continue to investigate the issue with the web logins.
  • Time: June 7, 2024, 12:39 p.m.
    Status: Investigating
    Update: Some users are experiencing issues logging into EVP. We are investigating the issue.

Updates:

  • Time: May 3, 2024, 8:42 p.m.
    Status: Resolved
    Update: Amazon is reporting all green on the API. The incident is resolved.
  • Time: May 3, 2024, 6:51 p.m.
    Status: Monitoring
    Update: We are monitoring.
  • Time: May 3, 2024, 6:40 p.m.
    Status: Investigating
    Update: Amazon API is currently experiencing an issue which could effect your order flow. We have seen that it is impacting some customers but not all. We are monitoring the incident and will provide updates.

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Frequently Asked Questions - Etail Solutions

Is there a Etail Solutions outage?
The current status of Etail Solutions is: Systems Active
Where can I find the official status page of Etail Solutions?
The official status page for Etail Solutions is here
How can I get notified if Etail Solutions is down or experiencing an outage?
To get notified of any status changes to Etail Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Etail Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Etail Solutions do?
Achieve 100%-optimized orders, higher margins, and end-to-end D2C scaling with significant savings on shipping costs.

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