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Is there an Etail Solutions outage?

Etail Solutions status: Systems Active

Last checked: 4 minutes ago

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Etail Solutions outages and incidents

Outage and incident data over the last 30 days for Etail Solutions.

There have been 1 outages or incidents for Etail Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Etail Solutions

Outlogger tracks the status of these components for Xero:

Batch Services Active
EVP API Services Active
EVP RDP Application Active
EVP Web Application Active
File Services Active
East Coast Data Center Active
Amazon Active
eBay Active
Shopify Active
Walmart Active
Component Status
Active
Batch Services Active
EVP API Services Active
EVP RDP Application Active
EVP Web Application Active
File Services Active
Active
East Coast Data Center Active
Active
Amazon Active
eBay Active
Shopify Active
Walmart Active

Latest Etail Solutions outages and incidents.

View the latest incidents for Etail Solutions and check for official updates:

Updates:

  • Time: Feb. 16, 2024, 10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2024, 7:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 16, 2024, 7:08 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 16, 2024, 7:02 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 16, 2024, 6:47 p.m.
    Status: Investigating
    Update: Batch services have been disabled temporarily. Processing of background processes will be delayed as we address the issue.

Updates:

  • Time: Feb. 16, 2024, 2:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2024, 8:54 p.m.
    Status: Investigating
    Update: We are experiencing degraded performance on the FTP service (files.etailsolutions.com) and will be restarting.

Updates:

  • Time: Dec. 7, 2023, 2:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2023, 9:11 p.m.
    Status: Monitoring
    Update: Services have restarted and we are monitoring for any issues.
  • Time: Dec. 6, 2023, 9 p.m.
    Status: Identified
    Update: The remote desktop services will reboot now. You will be disconnected. Service should be restored shortly.
  • Time: Dec. 6, 2023, 8:43 p.m.
    Status: Investigating
    Update: We will restarting remote desktop services at 3 PM CT/4 PM ET. Please finish your work and log off. This will not impact the Web UI.

Updates:

  • Time: Oct. 19, 2023, 2:21 p.m.
    Status: Resolved
    Update: Despite the Amazon status page still reporting issues we are not seeing any further problems so setting this incident to resolved.
  • Time: Oct. 19, 2023, 4:01 a.m.
    Status: Monitoring
    Update: The Amazon Status Page is still showing issues with the Feeds API, however we are seeing orders flow since around 6 PM CT today. We will continue to monitor.
  • Time: Oct. 18, 2023, 7:58 p.m.
    Status: Identified
    Update: Amazon is reporting a service outage on their status page. Service Outage - Reports API is experiencing issues - 10/18/2023 16:00 UTC Reports API is experiencing issues while generating reports from report schedules. We are currently investigating the issue. You can check for status updates at https://sellercentral.amazon.com/sp-api-status
  • Time: Oct. 18, 2023, 5:52 p.m.
    Status: Investigating
    Update: We are currenting seeing Order report failures on Amazon order loading for some customers. If we detect that you are impacted, we will manually load orders and notify Amazon. While this gets the orders into the system, it will cause some delay from what we would expect in normal operations. We will provide an update as we learn more from Amazon.

Updates:

  • Time: Sept. 8, 2023, 1:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2023, 1:27 p.m.
    Status: Investigating
    Update: Login at start.etailsolutions.com is not working. We are investigating the issue.

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Frequently Asked Questions - Etail Solutions

Is there a Etail Solutions outage?
The current status of Etail Solutions is: Systems Active
Where can I find the official status page of Etail Solutions?
The official status page for Etail Solutions is here
How can I get notified if Etail Solutions is down or experiencing an outage?
To get notified of any status changes to Etail Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Etail Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Etail Solutions do?
Achieve 100%-optimized orders, higher margins, and end-to-end D2C scaling with significant savings on shipping costs.

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