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Is there an EvaluAgent outage?

EvaluAgent status: Systems Active

Last checked: 7 minutes ago

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EvaluAgent outages and incidents

Outage and incident data over the last 30 days for EvaluAgent.

There have been 1 outages or incidents for EvaluAgent in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EvaluAgent

Outlogger tracks the status of these components for Xero:

API Active
Integration Worker Active
Web Application Active
API Active
Integration Worker Active
Web Application Active
API Active
Integration Worker Active
Web Application Active
Component Status
Active
API Active
Integration Worker Active
Web Application Active
Active
API Active
Integration Worker Active
Web Application Active
Active
API Active
Integration Worker Active
Web Application Active

Latest EvaluAgent outages and incidents.

View the latest incidents for EvaluAgent and check for official updates:

Updates:

  • Time: Oct. 16, 2023, 6:57 p.m.
    Status: Resolved
    Update: We have now established a fix to resolve the issue and restore the system to the expected performance levels. I would like to thank you for your continued patience and apologise for the inconvenience caused.
  • Time: Oct. 16, 2023, 6:48 p.m.
    Status: Monitoring
    Update: We have now established a fix to resolve the issue and restore the system to the expected performance levels. I would like to thank you for your continued patience and apologise for the inconvenience caused.
  • Time: Oct. 16, 2023, 5:43 p.m.
    Status: Investigating
    Update: We are continuing to investigate the performance and access issues on the AUS cluster as a high priority. We will continue to provide updates on our status page and are looking to resolve this issue as quickly as possible. Thank you for your continued patience.
  • Time: Oct. 16, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are currently investigating performance and access issues on the AUS cluster as a high priority and are looking to have this resolved as quickly as possible. We will continue to provide updates on our status page.

Updates:

  • Time: Aug. 1, 2023, 10:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2023, 9:15 a.m.
    Status: Monitoring
    Update: Our Ops teams are continuing to monitor this incident
  • Time: Aug. 1, 2023, 8:53 a.m.
    Status: Identified
    Update: We have confirmed with AWS that the issue is with their S3 file storage service that we use to serve application code - they have stabilised the issue on their end. The EvaluAgent application should now be working as expected. We’ll continue to monitor the service for any defects. Thank you
  • Time: Aug. 1, 2023, 8:41 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 1, 2023, 8:40 a.m.
    Status: Identified
    Update: We are currently experiencing an issue on our EU cluster where our application code is failing to load in to the browser. Our Engineers are aware of the issue and are working to resolve the issue with our partner, AWS.

Updates:

  • Time: June 21, 2023, 10:41 a.m.
    Status: Resolved
    Update: We have identified the issue relating to the degraded performance on the EU Cluster and the issue is now fully resolved.
  • Time: June 21, 2023, 10:26 a.m.
    Status: Monitoring
    Update: A fix has been implemented to resolve the degraded performance on the EU Cluster and we will continue to monitor. Apologies for the inconvenience caused.
  • Time: June 21, 2023, 10:22 a.m.
    Status: Identified
    Update: We have identified the issue relating to the degraded performance on the EU Cluster and a fix is being implemented. Please refer back to this status page for further updates.
  • Time: June 21, 2023, 10:19 a.m.
    Status: Investigating
    Update: We are currently investigating degraded performance on the EU Cluster as a high priority. Please refer back to this status page for further updates.

Updates:

  • Time: May 18, 2023, 4:31 p.m.
    Status: Resolved
    Update: We have now resolved the degraded performance issues being experienced on the US-EAST Cluster and will continue to monitor. Thank you for your patience whilst this was investigated and resolved.
  • Time: May 18, 2023, 4:04 p.m.
    Status: Monitoring
    Update: We have now resolved the degraded performance issues being experienced on the US-EAST Cluster and will continue to monitor. Thank you for your patience whilst this was investigated and resolved.
  • Time: May 18, 2023, 3:56 p.m.
    Status: Identified
    Update: We have now identified the cause of the issue relating to degraded performance on the US-EAST Cluster. We are preparing a solution to resolve the issue. Thank you for your continued patience whilst this issue was investigated.
  • Time: May 18, 2023, 3:40 p.m.
    Status: Investigating
    Update: We are currently investigating degraded performance on the US-EAST Cluster as a high priority. Please refer back to this status page for further updates.

Updates:

  • Time: May 11, 2023, 12:26 p.m.
    Status: Resolved
    Update: A fix to resolve the degraded performance on the EU Cluster has been fully deployed and we will continue to monitor the systems. Thank you for your continued patience whilst this issue was investigated and resolved.
  • Time: May 11, 2023, 11:38 a.m.
    Status: Monitoring
    Update: Thank you for your patience whilst the performance issues on the EU Cluster was investigated. The system issue has now been resolved and all functions have returned to normal operation level. We will continue to monitor the systems.
  • Time: May 11, 2023, 11:32 a.m.
    Status: Identified
    Update: We have now identified the cause of the issue relating to degraded performance on the EU Cluster. A fix for this is currently being deployed and will be confirmed once fully released. Thank you for your continued patience whilst this issue was investigated.
  • Time: May 11, 2023, 11:09 a.m.
    Status: Investigating
    Update: We are currently investigating degraded performance on the EU Cluster as a high priority. Please refer back to this status page for further updates.

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Frequently Asked Questions - EvaluAgent

Is there a EvaluAgent outage?
The current status of EvaluAgent is: Systems Active
Where can I find the official status page of EvaluAgent?
The official status page for EvaluAgent is here
How can I get notified if EvaluAgent is down or experiencing an outage?
To get notified of any status changes to EvaluAgent, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EvaluAgent every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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