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Is there an EvaluAgent outage?

EvaluAgent status: Systems Active

Last checked: 7 minutes ago

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EvaluAgent outages and incidents

Outage and incident data over the last 30 days for EvaluAgent.

There have been 1 outages or incidents for EvaluAgent in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EvaluAgent

Outlogger tracks the status of these components for Xero:

API Active
Integration Worker Active
Web Application Active
API Active
Integration Worker Active
Web Application Active
API Active
Integration Worker Active
Web Application Active
Component Status
Active
API Active
Integration Worker Active
Web Application Active
Active
API Active
Integration Worker Active
Web Application Active
Active
API Active
Integration Worker Active
Web Application Active

Latest EvaluAgent outages and incidents.

View the latest incidents for EvaluAgent and check for official updates:

Updates:

  • Time: Jan. 10, 2023, 3:10 a.m.
    Status: Resolved
    Update: We have now completed the maintenance required to resolve this issue. We apologise for any inconvenience that this may have caused.
  • Time: Jan. 10, 2023, 1:18 a.m.
    Status: Identified
    Update: We are currently implementing the fix for the performance issues we've experienced. ETA to complete is 03:00 GMT We apologise for the increased amount of time taken to deploy this change. This only affects our EU cluster
  • Time: Jan. 9, 2023, 5:17 p.m.
    Status: Identified
    Update: We have identified the issue and will perform essential maintenance early Tuesday morning (10/01) at 01:00 GMT. During the maintenance window, EvaluAgent will be inaccessible for approximately 1 hour. We appreciate your patience and understanding. This only affects our EU cluster.
  • Time: Jan. 9, 2023, 10:55 a.m.
    Status: Investigating
    Update: We are aware that some customers may be experiencing some levels of slowness on the EU cluster. This is being investigated as a priority issue. Please return to this status page for further updates.

Updates:

  • Time: Dec. 21, 2022, 3:01 p.m.
    Status: Resolved
    Update: The system performance and access issues have now been resolved. We will continue to monitor the situation. Thank you for your patience whilst we investigated the issue.
  • Time: Dec. 21, 2022, 2:46 p.m.
    Status: Monitoring
    Update: The system performance issues have improved and access should be available. We will continue to monitor the situation. Thank you for your patience whilst we investigated the issue.
  • Time: Dec. 21, 2022, 2:19 p.m.
    Status: Identified
    Update: We have identified the issue and are working towards resolving this issue. Thank you for your patience.
  • Time: Dec. 21, 2022, 2:12 p.m.
    Status: Investigating
    Update: We are aware that some customers may be experiencing performance issues or loss of access to the EvaluAgent platform. This is being investigated as a priority issue. Please return to this status page for further updates.

Updates:

  • Time: Dec. 15, 2022, 3:46 p.m.
    Status: Resolved
    Update: We have now released a fix to resolve the issue with the KPI Report. We will continue to monitor the situation. Thank you for your patience whilst we investigated the issue.
  • Time: Dec. 15, 2022, 3:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 15, 2022, 3:36 p.m.
    Status: Investigating
    Update: We are aware that some customers may be experiencing intermittent performance issues with the KPI Report. This is being investigated as a priority issue. Please return to this status page for further updates.

Updates:

  • Time: Dec. 2, 2022, 3:41 p.m.
    Status: Resolved
    Update: This incident has been resolved. We are investigating what caused the issue and will provide further information when available.
  • Time: Dec. 2, 2022, 3:37 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - EvaluAgent

Is there a EvaluAgent outage?
The current status of EvaluAgent is: Systems Active
Where can I find the official status page of EvaluAgent?
The official status page for EvaluAgent is here
How can I get notified if EvaluAgent is down or experiencing an outage?
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