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Is there an EverTrue outage?

EverTrue status: Systems Active

Last checked: 9 minutes ago

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EverTrue outages and incidents

Outage and incident data over the last 30 days for EverTrue.

There have been 2 outages or incidents for EverTrue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EverTrue

Outlogger tracks the status of these components for Xero:

Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Public API Active
Web Application Active
Component Status
Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Active
Public API Active
Web Application Active

Latest EverTrue outages and incidents.

View the latest incidents for EverTrue and check for official updates:

Updates:

  • Time: Feb. 9, 2022, 1:23 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Feb. 8, 2022, 10:46 p.m.
    Status: Monitoring
    Update: We are monitoring the results of the fix pushed earlier today. Our systems are working to decrease the file queue, but files uploaded to EverTrue may still remain "queued for import" longer than expected. If you have any questions, please reach out to [email protected]
  • Time: Feb. 8, 2022, 12:49 p.m.
    Status: Identified
    Update: Our importer is experiencing delays today. Our team has identified a possible root cause and is working to correct the issue, but when corrected, imports will still need to process in the order they were originally queued, which may continue through the day.

Updates:

  • Time: Feb. 9, 2022, 1:23 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Feb. 8, 2022, 10:46 p.m.
    Status: Monitoring
    Update: We are monitoring the results of the fix pushed earlier today. Our systems are working to decrease the file queue, but files uploaded to EverTrue may still remain "queued for import" longer than expected. If you have any questions, please reach out to [email protected]
  • Time: Feb. 8, 2022, 12:49 p.m.
    Status: Identified
    Update: Our importer is experiencing delays today. Our team has identified a possible root cause and is working to correct the issue, but when corrected, imports will still need to process in the order they were originally queued, which may continue through the day.

Updates:

  • Time: Feb. 4, 2022, 8:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 4, 2022, 1:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 4, 2022, 12:01 a.m.
    Status: Identified
    Update: We have identified the issue and have pushed a fix. If you are still experiencing issues, please reach out to [email protected]
  • Time: Feb. 3, 2022, 9:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing some pages in app.evertrue.com, such as the constituents tab and some Facebook related pages, to fail to load as expected (users will receive a "There was a problem displaying this page" message). We are working to identify and resolve the issue now. If you have any questions, please reach out to [email protected]

Updates:

  • Time: Feb. 4, 2022, 8:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 4, 2022, 1:44 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 4, 2022, 12:01 a.m.
    Status: Identified
    Update: We have identified the issue and have pushed a fix. If you are still experiencing issues, please reach out to [email protected]
  • Time: Feb. 3, 2022, 9:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing some pages in app.evertrue.com, such as the constituents tab and some Facebook related pages, to fail to load as expected (users will receive a "There was a problem displaying this page" message). We are working to identify and resolve the issue now. If you have any questions, please reach out to [email protected]

Updates:

  • Time: Feb. 1, 2022, 4:41 p.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Feb. 1, 2022, 3:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. If you experience any issues, please reach out to [email protected]
  • Time: Feb. 1, 2022, 2:19 p.m.
    Status: Identified
    Update: The issue has been identified the issue and are working towards resolution. Missing export files have been re-uploaded and should be available for download. If you have any questions please reach out to [email protected]
  • Time: Feb. 1, 2022, 1:30 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which caused some scheduled exports to fail being delivered last night. We have restarted the export process and anticipate that any missing scheduled export will be delivered shortly.

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Frequently Asked Questions - EverTrue

Is there a EverTrue outage?
The current status of EverTrue is: Systems Active
Where can I find the official status page of EverTrue?
The official status page for EverTrue is here
How can I get notified if EverTrue is down or experiencing an outage?
To get notified of any status changes to EverTrue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EverTrue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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