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Outage and incident data over the last 30 days for Evotix.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Assure Knowledgebase | Active |
Evotix Learn | Active |
Assure ANZ | Active |
AssureGO+ (ANZ) | Active |
Assure Web (ANZ) | Active |
Insights+ (ANZ) | Active |
Assure NA | Active |
AssureGO+ (NA) | Active |
Assure Web (NA) | Active |
Insights+ (NA) | Active |
Assure UK | Performance Issues |
AssureGO+ (UK) | Active |
Assure Web (UK) | Active |
Insights+ (UK) | Performance Issues |
Assure UK2 | Active |
AssureGo+ (UK2) | Active |
Assure Web (UK2) | Active |
Insights+ (UK2) | Active |
View the latest incidents for Evotix and check for official updates:
Description: We have identified that the issue is originating from a third-party service and our team is actively working with them to resolve it. At this time, we cannot provide a timeline for resolution. Users may continue to experience longer load times or timeout errors when accessing their dashboards, but the main Assure system and AssureGO+ remains unaffected. We will provide further updates as soon as new information becomes available. Thank you for your patience.
Status: Identified
Impact: Minor | Started At: Oct. 2, 2024, 7:57 a.m.
Description: Performance levels have stabilised for Insights UK. We will continue to monitor the situation closely moving forward. We apologise for any inconvenience this Incident may have caused you.
Status: Resolved
Impact: Minor | Started At: Sept. 2, 2024, 8:43 a.m.
Description: Earlier today we observed degraded performance for customers in the EMEA region. Our monitoring systems alerted us to the issue, enabling our team to quickly identify the cause and implement a fix to optimise the affected processes. After continued monitoring, we are confident that the issue has been resolved. We are sorry for any inconvenience this may have caused you.
Status: Resolved
Impact: Minor | Started At: Aug. 6, 2024, 7:34 a.m.
Description: Earlier today we found an issue with the overnight updates, which caused data in the cross-module and incident datasets to be out of date for some EMEA customers. Our team have now addressed the issue, and we're happy to confirm that both datasets are now fully updated and reflect accurate information. We appreciate your patience and understanding as we worked to resolve this matter.
Status: Resolved
Impact: Minor | Started At: July 16, 2024, 7:59 a.m.
Description: After experiencing delays in receiving system notifications on 4 July 2024 our team were able to identify the issue and then implement a permanent fix. We have continued to monitor the notification service over the last week and are confident that the issue has been fully resolved. We apologise again for any inconvenience this may have caused and thank you for your patience.
Status: Resolved
Impact: Minor | Started At: July 4, 2024, 10:59 a.m.
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