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Is there an FastSpring outage?

FastSpring status: Systems Active

Last checked: a minute ago

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FastSpring outages and incidents

Outage and incident data over the last 30 days for FastSpring.

There have been 1 outages or incidents for FastSpring in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FastSpring

Outlogger tracks the status of these components for Xero:

FastSpring System Active
Component Status
FastSpring System Active

Latest FastSpring outages and incidents.

View the latest incidents for FastSpring and check for official updates:

Updates:

  • Time: Nov. 21, 2024, 1:25 p.m.
    Status: Resolved
    Update: This issue has been resolved by PayPal.
  • Time: Nov. 21, 2024, 1:02 p.m.
    Status: Investigating
    Update: PayPal appears to be down. We are investigating.

Updates:

  • Time: Oct. 16, 2024, 9:10 p.m.
    Status: Resolved
    Update: We see consistent signs of recovery for Paypal orders. Payments are operational.
  • Time: Oct. 16, 2024, 8:33 p.m.
    Status: Monitoring
    Update: We are seeing signs of recovery. Paypal is reporting that they have mitigated the issue and are also seeing recovery. We will continue to monitor.
  • Time: Oct. 16, 2024, 8:04 p.m.
    Status: Investigating
    Update: We are investigating the impact of a Paypal outage starting Oct 16, 17:35 UTC. You may also refer to Paypal's status page here - https://www.paypal-status.com/incident/production

Updates:

  • Time: Sept. 27, 2024, 3:28 p.m.
    Status: Resolved
    Update: We have encountered challenges with some buyers purchasing with Google Pay on mobile devices in India. To ensure an optimal buyer experience, we have disabled Google Pay in India; however, this is isolated to new transactions and should not affect any active subscriptions purchased using Google pay from India prior to the current challenge.

Updates:

  • Time: Sept. 27, 2024, 2:55 p.m.
    Status: Resolved
    Update: Due to difficulties with our Payment Service Provider, the KakaoPay payment method will be unavailable indefinitely.
  • Time: Sept. 13, 2024, 6:31 p.m.
    Status: Identified
    Update: Further investigation revealed that KakaoPay has been disabled by our Payment Service Provider. We are working with them on the future course of action.

Updates:

  • Time: Aug. 16, 2024, 5:10 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Aug. 16, 2024, 2:51 p.m.
    Status: Investigating
    Update: We have a number of reports of Credit Cars not being presented a payment option for customer on Classic stores only

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Frequently Asked Questions - FastSpring

Is there a FastSpring outage?
The current status of FastSpring is: Systems Active
Where can I find the official status page of FastSpring?
The official status page for FastSpring is here
How can I get notified if FastSpring is down or experiencing an outage?
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