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Is there an FieldEdge outage?

FieldEdge status: Systems Active

Last checked: 6 minutes ago

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FieldEdge outages and incidents

Outage and incident data over the last 30 days for FieldEdge.

There have been 0 outages or incidents for FieldEdge in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FieldEdge

Outlogger tracks the status of these components for Xero:

Mobile Active
Site East Active
Site West Active
Component Status
Mobile Active
Active
Site East Active
Site West Active

Latest FieldEdge outages and incidents.

View the latest incidents for FieldEdge and check for official updates:

Updates:

  • Time: Nov. 30, 2023, 10:04 p.m.
    Status: Resolved
    Update: Traffic patterns have remained normal, and our provider has confirmed the issue is resolved on their side. We are closing this incident.
  • Time: Nov. 30, 2023, 5:01 p.m.
    Status: Monitoring
    Update: Between 10:27 am and 10:38 am Central US Time, we observed intermittent connectivity issues to our FieldEdge site and mobile services. The issue was caused by an upstream network provider and has since been resolved. We are now seeing normal traffic patterns and will continue to monitor for any abnormalities.

Updates:

  • Time: Nov. 30, 2023, 10:04 p.m.
    Status: Resolved
    Update: Traffic patterns have remained normal, and our provider has confirmed the issue is resolved on their side. We are closing this incident.
  • Time: Nov. 30, 2023, 5:01 p.m.
    Status: Monitoring
    Update: Between 10:27 am and 10:38 am Central US Time, we observed intermittent connectivity issues to our FieldEdge site and mobile services. The issue was caused by an upstream network provider and has since been resolved. We are now seeing normal traffic patterns and will continue to monitor for any abnormalities.

Updates:

  • Time: Sept. 25, 2023, 11:43 a.m.
    Status: Resolved
    Update: Microsoft has mitigated the issue with some of our member databases and all members have restored full access.
  • Time: Sept. 24, 2023, 10:52 p.m.
    Status: Identified
    Update: Our Engineering team has implemented a temporary read-only workaround for the application as Microsoft continues to work on mitigating the issue with the affected members.
  • Time: Sept. 24, 2023, 1:50 a.m.
    Status: Monitoring
    Update: We have resolved the issue with connecting to Microsoft services and are in the process of returning members that had read-only access to full access.
  • Time: Sept. 23, 2023, 12:23 p.m.
    Status: Identified
    Update: Our engineering team is still diligently working with Microsoft to resolve this issue
  • Time: Sept. 22, 2023, 9:32 p.m.
    Status: Identified
    Update: Our engineering team is still working with Microsoft support to get a resolution as soon as possible.
  • Time: Sept. 22, 2023, 6:30 p.m.
    Status: Identified
    Update: Our engineering team is still working with Microsoft support to get a resolution as soon as possible.
  • Time: Sept. 22, 2023, 5:08 p.m.
    Status: Identified
    Update: Our engineering team is still working with Microsoft support to get a resolution as soon as possible.
  • Time: Sept. 22, 2023, 4:02 p.m.
    Status: Identified
    Update: We have successfully rolled out the read-only change. Our engineering team is still working with Microsoft support to get a resolution as soon as possible. We currently don't have an ETA on when a resolution will be available.
  • Time: Sept. 22, 2023, 2:45 p.m.
    Status: Identified
    Update: Our Engineering team has implemented a temporary read-only workaround for the application this workaround should be implemented within the next hour. However, some of our members may receive access sooner. This means that while you can log in and view information, you cannot make any changes. We are still working towards restoring full functionality to our affected members.
  • Time: Sept. 22, 2023, 1:43 p.m.
    Status: Identified
    Update: Our engineering team is diligently working on a resolution for our impacted members.
  • Time: Sept. 22, 2023, 12:25 p.m.
    Status: Identified
    Update: We have discovered an issue connecting to some Microsoft services which is impacting the ability to login for some of our users. We have engaged Microsoft support and are working diligently to restore services as quickly as possible.

Updates:

  • Time: Sept. 25, 2023, 11:43 a.m.
    Status: Resolved
    Update: Microsoft has mitigated the issue with some of our member databases and all members have restored full access.
  • Time: Sept. 24, 2023, 10:52 p.m.
    Status: Identified
    Update: Our Engineering team has implemented a temporary read-only workaround for the application as Microsoft continues to work on mitigating the issue with the affected members.
  • Time: Sept. 24, 2023, 1:50 a.m.
    Status: Monitoring
    Update: We have resolved the issue with connecting to Microsoft services and are in the process of returning members that had read-only access to full access.
  • Time: Sept. 23, 2023, 12:23 p.m.
    Status: Identified
    Update: Our engineering team is still diligently working with Microsoft to resolve this issue
  • Time: Sept. 22, 2023, 9:32 p.m.
    Status: Identified
    Update: Our engineering team is still working with Microsoft support to get a resolution as soon as possible.
  • Time: Sept. 22, 2023, 6:30 p.m.
    Status: Identified
    Update: Our engineering team is still working with Microsoft support to get a resolution as soon as possible.
  • Time: Sept. 22, 2023, 5:08 p.m.
    Status: Identified
    Update: Our engineering team is still working with Microsoft support to get a resolution as soon as possible.
  • Time: Sept. 22, 2023, 4:02 p.m.
    Status: Identified
    Update: We have successfully rolled out the read-only change. Our engineering team is still working with Microsoft support to get a resolution as soon as possible. We currently don't have an ETA on when a resolution will be available.
  • Time: Sept. 22, 2023, 2:45 p.m.
    Status: Identified
    Update: Our Engineering team has implemented a temporary read-only workaround for the application this workaround should be implemented within the next hour. However, some of our members may receive access sooner. This means that while you can log in and view information, you cannot make any changes. We are still working towards restoring full functionality to our affected members.
  • Time: Sept. 22, 2023, 1:43 p.m.
    Status: Identified
    Update: Our engineering team is diligently working on a resolution for our impacted members.
  • Time: Sept. 22, 2023, 12:25 p.m.
    Status: Identified
    Update: We have discovered an issue connecting to some Microsoft services which is impacting the ability to login for some of our users. We have engaged Microsoft support and are working diligently to restore services as quickly as possible.

Updates:

  • Time: Aug. 16, 2023, 2:58 p.m.
    Status: Resolved
    Update: Our Development Team has successfully executed a resolution restoring functionality for web users. We will be monitoring performance closely throughout the day.
  • Time: Aug. 16, 2023, 2:23 p.m.
    Status: Investigating
    Update: We are aware of the TCP error users receive when attempting to log in to our website application. Our Development team is diligently working on a resolution.
  • Time: Aug. 16, 2023, 2:23 p.m.
    Status: Investigating
    Update: We are aware of the TCP error users receive when attempting to log in to our website application. Our Development team is diligently working on a resolution.

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Frequently Asked Questions - FieldEdge

Is there a FieldEdge outage?
The current status of FieldEdge is: Systems Active
Where can I find the official status page of FieldEdge?
The official status page for FieldEdge is here
How can I get notified if FieldEdge is down or experiencing an outage?
To get notified of any status changes to FieldEdge, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FieldEdge every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FieldEdge do?
FieldEdge offers field service management software to track customers, dispatches, and service history efficiently. Request a demo to learn more.

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