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Is there an FieldEdge outage?

FieldEdge status: Systems Active

Last checked: 8 minutes ago

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FieldEdge outages and incidents

Outage and incident data over the last 30 days for FieldEdge.

There have been 0 outages or incidents for FieldEdge in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FieldEdge

Outlogger tracks the status of these components for Xero:

Mobile Active
Site East Active
Site West Active
Component Status
Mobile Active
Active
Site East Active
Site West Active

Latest FieldEdge outages and incidents.

View the latest incidents for FieldEdge and check for official updates:

Updates:

  • Time: July 31, 2023, 4:31 p.m.
    Status: Resolved
    Update: Our Development Team has successfully executed a resolution, restoring functionality for Twilio registration services.
  • Time: July 31, 2023, 2:39 p.m.
    Status: Monitoring
    Update: Our Development team has implemented a fix and the team is monitoring.
  • Time: July 31, 2023, 2:10 p.m.
    Status: Identified
    Update: We are aware of the issue with the red banner for Twilio registration services receiving errors. Our Development team is aware and is currently working on a resolution. All Twilio phone/sms/mms functionality is not impacted.

Updates:

  • Time: July 31, 2023, 4:31 p.m.
    Status: Resolved
    Update: Our Development Team has successfully executed a resolution, restoring functionality for Twilio registration services.
  • Time: July 31, 2023, 2:39 p.m.
    Status: Monitoring
    Update: Our Development team has implemented a fix and the team is monitoring.
  • Time: July 31, 2023, 2:10 p.m.
    Status: Identified
    Update: We are aware of the issue with the red banner for Twilio registration services receiving errors. Our Development team is aware and is currently working on a resolution. All Twilio phone/sms/mms functionality is not impacted.

Updates:

  • Time: July 12, 2023, 9:57 p.m.
    Status: Resolved
    Update: An incident with an upstream provide Imperva for Web application firewall impacted our platform for subset of our members in some region , causing higher than expected latency or intermittent connectivity issue. Imperva has resolved their issue with no impact to our members at this point.
  • Time: July 12, 2023, 9:19 p.m.
    Status: Monitoring
    Update: We are aware of an intermittent issue affecting being able to log in from the web in certain regions. An issue with an upstream provider is impacting our platform and is being monitored by our development team.

Updates:

  • Time: July 12, 2023, 9:57 p.m.
    Status: Resolved
    Update: An incident with an upstream provide Imperva for Web application firewall impacted our platform for subset of our members in some region , causing higher than expected latency or intermittent connectivity issue. Imperva has resolved their issue with no impact to our members at this point.
  • Time: July 12, 2023, 9:19 p.m.
    Status: Monitoring
    Update: We are aware of an intermittent issue affecting being able to log in from the web in certain regions. An issue with an upstream provider is impacting our platform and is being monitored by our development team.

Updates:

  • Time: July 6, 2023, 10:57 a.m.
    Status: Resolved
    Update: All issues related to login have been mitigated. All systems are performing as expected.
  • Time: July 6, 2023, 4:12 a.m.
    Status: Monitoring
    Update: We have implemented a resolution that has restored login, and are monitoring in case of additional failures.
  • Time: July 6, 2023, 4:12 a.m.
    Status: Monitoring
    Update: We have implemented a resolution that has restored login, and are monitoring in case of additional failures.
  • Time: July 6, 2023, 4:12 a.m.
    Status: Monitoring
    Update: We have implemented a resolution that has restored login, and are monitoring in case of additional failures.
  • Time: July 6, 2023, 4:12 a.m.
    Status: Monitoring
    Update: We have implemented a resolution that has restored login, and are monitoring in case of additional failures.
  • Time: July 6, 2023, 4:05 a.m.
    Status: Identified
    Update: We have identified the issue and are in the process of implementing a fix.
  • Time: July 6, 2023, 4:05 a.m.
    Status: Identified
    Update: We have identified the issue and are in the process of implementing a fix.
  • Time: July 6, 2023, 3:26 a.m.
    Status: Investigating
    Update: Our engineering team is continuing to investigate the issue causing the login failures.
  • Time: July 6, 2023, 3:26 a.m.
    Status: Investigating
    Update: Our engineering team is continuing to investigate the issue causing the login failures.
  • Time: July 6, 2023, 1:57 a.m.
    Status: Investigating
    Update: FieldEdge engineers have discovered an issue communicating with some Microsoft services, which is impacting the ability for users to login. This also has potential to impact other parts of the system. Engineers have engaged Microsoft support and are working diligently to restore the service as quickly as possible.
  • Time: July 6, 2023, 1:57 a.m.
    Status: Investigating
    Update: FieldEdge engineers have discovered an issue communicating with some Microsoft services, which is impacting the ability for users to login. This also has potential to impact other parts of the system. Engineers have engaged Microsoft support and are working diligently to restore the service as quickly as possible.

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Frequently Asked Questions - FieldEdge

Is there a FieldEdge outage?
The current status of FieldEdge is: Systems Active
Where can I find the official status page of FieldEdge?
The official status page for FieldEdge is here
How can I get notified if FieldEdge is down or experiencing an outage?
To get notified of any status changes to FieldEdge, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FieldEdge every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FieldEdge do?
FieldEdge offers field service management software to track customers, dispatches, and service history efficiently. Request a demo to learn more.

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