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Is there an FieldEdge outage?

FieldEdge status: Systems Active

Last checked: 5 minutes ago

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FieldEdge outages and incidents

Outage and incident data over the last 30 days for FieldEdge.

There have been 0 outages or incidents for FieldEdge in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FieldEdge

Outlogger tracks the status of these components for Xero:

Mobile Active
Site East Active
Site West Active
Component Status
Mobile Active
Active
Site East Active
Site West Active

Latest FieldEdge outages and incidents.

View the latest incidents for FieldEdge and check for official updates:

Updates:

  • Time: April 14, 2021, 5:56 p.m.
    Status: Resolved
    Update: All users should be able to successfully log in on both the web and mobile applications. We will continue to monitor performance throughout the day.
  • Time: April 14, 2021, 3:02 p.m.
    Status: Monitoring
    Update: We are seeing successful logins on both the web and mobile applications for the affected databases. We will continue to monitor performance throughout the day and will provide additional updates as needed.
  • Time: April 14, 2021, 2:43 p.m.
    Status: Investigating
    Update: We are aware of an issue affecting a subset of databases being able to log in from the web and mobile application. Our Development team is continuing to investigate this issue further. We will provide another update as we receive additional information.

Updates:

  • Time: March 5, 2021, 2:58 p.m.
    Status: Resolved
    Update: Our Development Team has executed a solution to get around the impacted provider. We are receiving reports of successful attempts to login from both the web and mobile applications. You may continue to experience intermittent issues over the next 30 minutes as all systems come back online.
  • Time: March 5, 2021, 2:25 p.m.
    Status: Identified
    Update: We are aware of an issue affecting a subset of databases being able to log in from the web and mobile application. These issues appear to be related to our web application firewall provider, which impacts systems other than FieldEdge as well. Our Development Team is working diligently on a resolution.
  • Time: March 5, 2021, 2:03 p.m.
    Status: Investigating
    Update: We have received reports from a subset of customers regarding intermittent service interruptions impacting their ability to access FieldEdge from both the web and mobile applications. If you are having a similar experience, please know that our teams are aware of the issue and are urgently working towards a resolution as quickly as possible.

Updates:

  • Time: March 5, 2021, 2:58 p.m.
    Status: Resolved
    Update: Our Development Team has executed a solution to get around the impacted provider. We are receiving reports of successful attempts to login from both the web and mobile applications. You may continue to experience intermittent issues over the next 30 minutes as all systems come back online.
  • Time: March 5, 2021, 2:25 p.m.
    Status: Identified
    Update: We are aware of an issue affecting a subset of databases being able to log in from the web and mobile application. These issues appear to be related to our web application firewall provider, which impacts systems other than FieldEdge as well. Our Development Team is working diligently on a resolution.
  • Time: March 5, 2021, 2:03 p.m.
    Status: Investigating
    Update: We have received reports from a subset of customers regarding intermittent service interruptions impacting their ability to access FieldEdge from both the web and mobile applications. If you are having a similar experience, please know that our teams are aware of the issue and are urgently working towards a resolution as quickly as possible.

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Frequently Asked Questions - FieldEdge

Is there a FieldEdge outage?
The current status of FieldEdge is: Systems Active
Where can I find the official status page of FieldEdge?
The official status page for FieldEdge is here
How can I get notified if FieldEdge is down or experiencing an outage?
To get notified of any status changes to FieldEdge, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FieldEdge every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FieldEdge do?
FieldEdge offers field service management software to track customers, dispatches, and service history efficiently. Request a demo to learn more.

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