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Is there an Fleetio outage?

Fleetio status: Systems Active

Last checked: 8 minutes ago

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Fleetio outages and incidents

Outage and incident data over the last 30 days for Fleetio.

There have been 0 outages or incidents for Fleetio in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Fleetio

Outlogger tracks the status of these components for Xero:

API Docs Active
AutoIntegrate RO Text Notifications Active
Dialpad Telephony Infrastructure: Inbound Calls Active
Dialpad Telephony Infrastructure: Outbound Calls Active
Fleetio Go Mobile Application Active
Fleetio Web Application & API Active
Web Notifications Active
Web Notifications Active
File Downloads Active
File Storage Active
File Uploads Active
Comdata Fuel Integration Active
Fleetcor Fuel Integration Active
Wex EFS Active
Wex Fuel Integration Active
Ford Integration Active
Geotab Integration Active
GPS Trackit Integration Active
KeepTruckin Integration Active
Samsara Integration Active
Verizon Connect Fleet (Telogis) Integration Active
Verizon Connect Reveal (Fleetmatics) Integration Active
Verizon Networkfleet Integration Active
Webfleet Solutions (TomTom) Integration Active
Zubie Integration Active
CDN/Cache Active
Content Delivery Network Active
DNS Servers Active
Emails Active
Firewall Active
Hosting Platform Active
Legal documents for Fuel and Maintenance Integrations Active
Component Status
API Docs Active
AutoIntegrate RO Text Notifications Active
Dialpad Telephony Infrastructure: Inbound Calls Active
Dialpad Telephony Infrastructure: Outbound Calls Active
Fleetio Go Mobile Application Active
Fleetio Web Application & API Active
Web Notifications Active
Web Notifications Active
Active
File Downloads Active
File Storage Active
File Uploads Active
Active
Comdata Fuel Integration Active
Fleetcor Fuel Integration Active
Wex EFS Active
Wex Fuel Integration Active
Active
Ford Integration Active
Geotab Integration Active
GPS Trackit Integration Active
KeepTruckin Integration Active
Samsara Integration Active
Verizon Connect Fleet (Telogis) Integration Active
Verizon Connect Reveal (Fleetmatics) Integration Active
Verizon Networkfleet Integration Active
Webfleet Solutions (TomTom) Integration Active
Zubie Integration Active
Active
CDN/Cache Active
Content Delivery Network Active
DNS Servers Active
Emails Active
Firewall Active
Hosting Platform Active
Legal documents for Fuel and Maintenance Integrations Active

Latest Fleetio outages and incidents.

View the latest incidents for Fleetio and check for official updates:

Updates:

  • Time: June 10, 2023, 12:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 10, 2023, 12:27 a.m.
    Status: Monitoring
    Update: Our search provider has implemented a fix and we are monitoring the results.
  • Time: June 9, 2023, 11:26 p.m.
    Status: Identified
    Update: Our backend search provider is experiencing an outage. Search on Fleetio, including Shop Directory, is unavailable. The rest of Fleetio continues to work as expected.

Updates:

  • Time: May 19, 2023, 8:19 p.m.
    Status: Postmortem
    Update: Overview: On May 17th, 2023 at 1:04 PM CST, Fleetio experienced a partial outage of our systems. This outage lasted for approximately 30 minutes and impacted all users and services, including the browser app, iOS and Android apps, and the API. The root cause of the issue was a rapid, unexpected increase in blocking events on our database servers, which prevented web requests from completing successfully. Impact: The outage resulted in a significant impact on our users and services. During the event, users experienced major performance degradation and in most cases were unable to access the system altogether. The outage also impacted our API, which prevented users from accessing the system via our mobile apps. Resolution: To resolve the issue, we worked to identify the blocking events, purged them, and performed a restart of all applications. This restored connectivity to our services. We are continuing to investigate the root cause of the blocking events and have implemented additional monitoring and alerting to prevent this issue from recurring. Conclusion: As always, we understand that Fleetio is mission critical for our customers, and that any disruption has a real world impact on their operations. We apologize for any inconvenience caused by this outage and appreciate your patience and understanding as we worked to resolve the issue. We remain committed to providing a reliable and resilient system for our users and will continue to prioritize the ongoing improvement of our processes and systems.
  • Time: May 17, 2023, 10:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2023, 7 p.m.
    Status: Monitoring
    Update: Service has been restored and we are investigating root cause.
  • Time: May 17, 2023, 6:21 p.m.
    Status: Investigating
    Update: We are investigating an elevated number of errors to our applications.

Updates:

  • Time: May 13, 2023, 3:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 13, 2023, 1:06 a.m.
    Status: Monitoring
    Update: The elevated errors have subsided and Fleetio is operating normally. We are continuing to monitor it.
  • Time: May 13, 2023, 12:45 a.m.
    Status: Investigating
    Update: Fleetio is experiencing elevated errors caused by issues within our hosting provider. We have reached out to their support to expedite a resolution. We are continuing to monitor.

Updates:

  • Time: March 17, 2023, 3:34 p.m.
    Status: Postmortem
    Update: **Overview:** On March 10th, 2023 at 12:55 PM CST, Fleetio experienced a complete outage of our systems. This outage lasted for approximately 48 minutes and impacted all users and services, including the browser app, iOS and Android apps, and the API. The root cause of the issue was a failed deployment initiated by our team, which resulted in an interruption to our database services. **Root Cause:** The root cause of the outage was identified as a failed deployment in our Amazon Web Services \(AWS\) instance that was intended to improve internal system configuration. An unexpected error occurred during the deployment process, causing all database connections to fail. As a result, our production systems were unable to connect to these databases and our users were met with error messages when attempting to access Fleetio. **Impact:** The outage resulted in a significant impact on our users and services. During the event, users were completely unable to access Fleetio applications. **Resolution:** To resolve the issue, our team worked to identify the errors which led to the deployment failure. We were able to find the root cause and rolled back these changes. We then performed a comprehensive review of our deployment processes to identify areas for improvement, and to prevent similar incidents from occurring in the future. **Conclusion:** As always, we understand that Fleetio is mission critical for our customers, and that any disruption has a real world impact on their operations.We apologize for any inconvenience caused by this outage and appreciate your patience and understanding as we worked to resolve the issue. We remain committed to providing a reliable and resilient system for our users and will continue to prioritize the ongoing improvement of our processes and systems.
  • Time: March 10, 2023, 8:15 p.m.
    Status: Resolved
    Update: This incident has been resolved. We aim to provide a full breakdown explaining this downtime and what we're doing to prevent similar events in the future in the coming days.
  • Time: March 10, 2023, 7:46 p.m.
    Status: Monitoring
    Update: We have identified the cause of the problem and have implemented a fix. We are continuing to monitor the recovery.
  • Time: March 10, 2023, 7:08 p.m.
    Status: Investigating
    Update: Fleetio is currently experiencing an outage that may be preventing users from accessing the system, We are investigating and will follow up with another update soon

Updates:

  • Time: March 9, 2023, 6:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 9, 2023, 6:42 a.m.
    Status: Investigating
    Update: This has been resolved.
  • Time: March 8, 2023, 8:51 p.m.
    Status: Investigating
    Update: There is currently an issue preventing purchase orders from being received. Our team is aware of the issue and we are currently investigating.

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Frequently Asked Questions - Fleetio

Is there a Fleetio outage?
The current status of Fleetio is: Systems Active
Where can I find the official status page of Fleetio?
The official status page for Fleetio is here
How can I get notified if Fleetio is down or experiencing an outage?
To get notified of any status changes to Fleetio, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Fleetio every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here