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Is there an Flowhub outage?

Flowhub status: Systems Active

Last checked: a minute ago

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Flowhub outages and incidents

Outage and incident data over the last 30 days for Flowhub.

There have been 0 outages or incidents for Flowhub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Flowhub

Outlogger tracks the status of these components for Xero:

API Active
Authentication Active
Customer Search & Lookup Active
Customer Support Live Chat Active
Ellacash Payments Active
Greet Active
Manage Active
Maui Active
Payomi Payment Processing Active
Stash Active
Third-Party Integration Partners Active
View Active
Component Status
API Active
Authentication Active
Customer Search & Lookup Active
Customer Support Live Chat Active
Ellacash Payments Active
Greet Active
Manage Active
Maui Active
Payomi Payment Processing Active
Stash Active
Third-Party Integration Partners Active
View Active

Latest Flowhub outages and incidents.

View the latest incidents for Flowhub and check for official updates:

Updates:

  • Time: Nov. 17, 2023, 2:08 a.m.
    Status: Resolved
    Update: After examining logs, all sales transaction errors occurred between 5:27pm and 5:39pm MT and no new error logs have occurred since. This incident will be closed.
  • Time: Nov. 17, 2023, 12:55 a.m.
    Status: Monitoring
    Update: We identified an issue with a long-running query that was locking up and not allowing transactions to go through for 13m. We believe this was resolved at 5:39pm MT, but are monitoring.

Updates:

  • Time: Nov. 16, 2023, 3:41 a.m.
    Status: Resolved
    Update: With reports of restored functionality, we're closing this incident.
  • Time: Nov. 16, 2023, 2:57 a.m.
    Status: Monitoring
    Update: A fix has been made by the Google cloud firestore team and we're reaching out to see if problems are relieved. Will close incident upon confirmed restored services.
  • Time: Nov. 16, 2023, 2:57 a.m.
    Status: Monitoring
    Update: A fix has been made by the Google cloud firestore team and we're reaching out to see if problems are relieved. Will close incident upon confirmed restored services.
  • Time: Nov. 15, 2023, 10:54 p.m.
    Status: Identified
    Update: Cashier remains effected by a present issue with Google Cloud's firestore db. If you are having trouble transacting, you can switch back to Flowhub Classic to transact until this issue is resolved externally.
  • Time: Nov. 15, 2023, 10:54 p.m.
    Status: Identified
    Update: Cashier remains effected by a present issue with Google Cloud's firestore db. If you are having trouble transacting, you can switch back to Flowhub Classic to transact until this issue is resolved externally.
  • Time: Nov. 15, 2023, 9:51 p.m.
    Status: Investigating
    Update: We are currently tracking an issue with Auth0 that is causing issues in Cashier 2.0. We've turned on the ability to bypass Auth0, and are continuing to monitor their status page for additional updates. If you experience issues, please logout, restart, and then log back in.
  • Time: Nov. 15, 2023, 9:51 p.m.
    Status: Investigating
    Update: We are currently tracking an issue with Auth0 that is causing issues in Cashier 2.0. We've turned on the ability to bypass Auth0, and are continuing to monitor their status page for additional updates. If you experience issues, please logout, restart, and then log back in.

Updates:

  • Time: Nov. 7, 2023, 5:17 p.m.
    Status: Resolved
    Update: Please update to the latest build of the Maui Greet app if you're still experiencing issues!
  • Time: Nov. 7, 2023, 4:15 p.m.
    Status: Identified
    Update: We are aware of customers having intermittent issues scanning in customers via Maui Greet. Customer search is still working correctly, and we're actively working to get a fix out to the app.

Updates:

  • Time: Nov. 7, 2023, 5:17 p.m.
    Status: Resolved
    Update: Please update to the latest build of the Maui Greet app if you're still experiencing issues!
  • Time: Nov. 7, 2023, 4:15 p.m.
    Status: Identified
    Update: We are aware of customers having intermittent issues scanning in customers via Maui Greet. Customer search is still working correctly, and we're actively working to get a fix out to the app.

Updates:

  • Time: Nov. 2, 2023, 12:03 a.m.
    Status: Resolved
    Update: This is now resolved, if you’re still experiencing issues please restart your terminal.
  • Time: Nov. 1, 2023, 9:53 p.m.
    Status: Investigating
    Update: We are aware of an issue is impacting point of banking terminals. We're working with Ellacash to repair the issue, and will update as soon as we have more information.

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Frequently Asked Questions - Flowhub

Is there a Flowhub outage?
The current status of Flowhub is: Systems Active
Where can I find the official status page of Flowhub?
The official status page for Flowhub is here
How can I get notified if Flowhub is down or experiencing an outage?
To get notified of any status changes to Flowhub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Flowhub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Flowhub do?
The Flowhub cannabis dispensary POS system offers inventory management, compliance, and analytics to increase revenue for cannabis retailers. Start today.