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Is there an Flowhub outage?

Flowhub status: Systems Active

Last checked: 10 minutes ago

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Flowhub outages and incidents

Outage and incident data over the last 30 days for Flowhub.

There have been 0 outages or incidents for Flowhub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Flowhub

Outlogger tracks the status of these components for Xero:

API Active
Authentication Active
Customer Search & Lookup Active
Customer Support Live Chat Active
Ellacash Payments Active
Greet Active
Manage Active
Maui Active
Payomi Payment Processing Active
Stash Active
Third-Party Integration Partners Active
View Active
Component Status
API Active
Authentication Active
Customer Search & Lookup Active
Customer Support Live Chat Active
Ellacash Payments Active
Greet Active
Manage Active
Maui Active
Payomi Payment Processing Active
Stash Active
Third-Party Integration Partners Active
View Active

Latest Flowhub outages and incidents.

View the latest incidents for Flowhub and check for official updates:

Updates:

  • Time: Sept. 22, 2023, 9:32 p.m.
    Status: Resolved
    Update: The Google incident is ongoing, but we've been stable and available for the last few hours. We're continuing to monitor the Google updates in case there are any changes or more information.
  • Time: Sept. 22, 2023, 6:35 p.m.
    Status: Monitoring
    Update: We have used a workaround provided by Google to get the load balancer back up, and service should be restored. We are working with Google and our internal tools to ensure that everything is fully back online before closing the incident.
  • Time: Sept. 22, 2023, 6:31 p.m.
    Status: Identified
    Update: If you currently transact on Flowhub Classic and would like to move to Cashier 2.0 please contact [email protected] and we will migrate your account immediately to allow you to transact again.
  • Time: Sept. 22, 2023, 6:18 p.m.
    Status: Identified
    Update: We are working with Google support to establish a timeline for a fix, and will continue to update with any new information.
  • Time: Sept. 22, 2023, 6:18 p.m.
    Status: Identified
    Update: Flowhub Classic is currently unavailable due to an issue with Google's Global Cloud Load Balancer. Flowhub's Cashier 2.0 and Maui applications are unaffected and are available as normal. We are working with Google support to establish a timeline for a fix, and will continue to update with any new information.

Updates:

  • Time: Sept. 22, 2023, 9:32 p.m.
    Status: Resolved
    Update: The Google incident is ongoing, but we've been stable and available for the last few hours. We're continuing to monitor the Google updates in case there are any changes or more information.
  • Time: Sept. 22, 2023, 6:35 p.m.
    Status: Monitoring
    Update: We have used a workaround provided by Google to get the load balancer back up, and service should be restored. We are working with Google and our internal tools to ensure that everything is fully back online before closing the incident.
  • Time: Sept. 22, 2023, 6:31 p.m.
    Status: Identified
    Update: If you currently transact on Flowhub Classic and would like to move to Cashier 2.0 please contact [email protected] and we will migrate your account immediately to allow you to transact again.
  • Time: Sept. 22, 2023, 6:18 p.m.
    Status: Identified
    Update: We are working with Google support to establish a timeline for a fix, and will continue to update with any new information.
  • Time: Sept. 22, 2023, 6:18 p.m.
    Status: Identified
    Update: Flowhub Classic is currently unavailable due to an issue with Google's Global Cloud Load Balancer. Flowhub's Cashier 2.0 and Maui applications are unaffected and are available as normal. We are working with Google support to establish a timeline for a fix, and will continue to update with any new information.

Updates:

  • Time: Sept. 7, 2023, 5:30 p.m.
    Status: Resolved
    Update: This issue seems to have been resolved with the latest changes.
  • Time: Sept. 7, 2023, 4:58 p.m.
    Status: Identified
    Update: The team is attempting to scale up our regulatory services infrastructure to handle any additional load following the outage of Metrc this morning. We believe this should resolve these intermittent failures.
  • Time: Sept. 7, 2023, 4:47 p.m.
    Status: Investigating
    Update: We're monitoring intermittent issues with our regulatory systems: live checkin, live sales push, Discrepancies tab inventory management. Engineering team is looking into this and will provide an answer as soon as possible.

Updates:

  • Time: Sept. 7, 2023, 5:30 p.m.
    Status: Resolved
    Update: This issue seems to have been resolved with the latest changes.
  • Time: Sept. 7, 2023, 4:58 p.m.
    Status: Identified
    Update: The team is attempting to scale up our regulatory services infrastructure to handle any additional load following the outage of Metrc this morning. We believe this should resolve these intermittent failures.
  • Time: Sept. 7, 2023, 4:47 p.m.
    Status: Investigating
    Update: We're monitoring intermittent issues with our regulatory systems: live checkin, live sales push, Discrepancies tab inventory management. Engineering team is looking into this and will provide an answer as soon as possible.

Updates:

  • Time: Sept. 7, 2023, 3:26 p.m.
    Status: Resolved
    Update: With no new errors coming in, we are closing this incident. We are actively working with Metrc to be sure this issue doesn't happen again.
  • Time: Sept. 7, 2023, 3:13 p.m.
    Status: Monitoring
    Update: Metrc has identified the issue and fixed it on our end and we're seeing success messages from all of our calls (sales pushes, live limits checks, Discrepancy page loads, etc). Will monitor and close if this continues.
  • Time: Sept. 7, 2023, 3:12 p.m.
    Status: Monitoring
    Update: Metrc has identified the issue and fixed it on our end and we're seeing success messages from all of our calls (sales pushes, live limits checks, Discrepancy page loads, etc). Will monitor and close if this continues.
  • Time: Sept. 7, 2023, 3:10 p.m.
    Status: Monitoring
    Update: Metrc has resolved the issue on their end and we're seeing successful calls to their API again. We're continuing to monitor to ensure everything is completely resolved.
  • Time: Sept. 7, 2023, 2:32 p.m.
    Status: Identified
    Update: The issue is identified on the Metrc side, but we are still waiting on a resolution. As soon as they're back up, these services should return.
  • Time: Sept. 7, 2023, 2:06 p.m.
    Status: Investigating
    Update: This morning the team noticed a widespread Metrc outage affecting pushing sales, live limit checks for med customers, the Discrepancies tab in Maui, and various other places. We've contacted Metrc and are getting details to get this corrected ASAP.

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Frequently Asked Questions - Flowhub

Is there a Flowhub outage?
The current status of Flowhub is: Systems Active
Where can I find the official status page of Flowhub?
The official status page for Flowhub is here
How can I get notified if Flowhub is down or experiencing an outage?
To get notified of any status changes to Flowhub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Flowhub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Flowhub do?
The Flowhub cannabis dispensary POS system offers inventory management, compliance, and analytics to increase revenue for cannabis retailers. Start today.

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