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Is there an Flowhub outage?

Flowhub status: Systems Active

Last checked: 8 minutes ago

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Flowhub outages and incidents

Outage and incident data over the last 30 days for Flowhub.

There have been 0 outages or incidents for Flowhub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Flowhub

Outlogger tracks the status of these components for Xero:

API Active
Authentication Active
Customer Search & Lookup Active
Customer Support Live Chat Active
Ellacash Payments Active
Greet Active
Manage Active
Maui Active
Payomi Payment Processing Active
Stash Active
Third-Party Integration Partners Active
View Active
Component Status
API Active
Authentication Active
Customer Search & Lookup Active
Customer Support Live Chat Active
Ellacash Payments Active
Greet Active
Manage Active
Maui Active
Payomi Payment Processing Active
Stash Active
Third-Party Integration Partners Active
View Active

Latest Flowhub outages and incidents.

View the latest incidents for Flowhub and check for official updates:

Updates:

  • Time: Sept. 7, 2023, 3:26 p.m.
    Status: Resolved
    Update: With no new errors coming in, we are closing this incident. We are actively working with Metrc to be sure this issue doesn't happen again.
  • Time: Sept. 7, 2023, 3:13 p.m.
    Status: Monitoring
    Update: Metrc has identified the issue and fixed it on our end and we're seeing success messages from all of our calls (sales pushes, live limits checks, Discrepancy page loads, etc). Will monitor and close if this continues.
  • Time: Sept. 7, 2023, 3:12 p.m.
    Status: Monitoring
    Update: Metrc has identified the issue and fixed it on our end and we're seeing success messages from all of our calls (sales pushes, live limits checks, Discrepancy page loads, etc). Will monitor and close if this continues.
  • Time: Sept. 7, 2023, 3:10 p.m.
    Status: Monitoring
    Update: Metrc has resolved the issue on their end and we're seeing successful calls to their API again. We're continuing to monitor to ensure everything is completely resolved.
  • Time: Sept. 7, 2023, 2:32 p.m.
    Status: Identified
    Update: The issue is identified on the Metrc side, but we are still waiting on a resolution. As soon as they're back up, these services should return.
  • Time: Sept. 7, 2023, 2:06 p.m.
    Status: Investigating
    Update: This morning the team noticed a widespread Metrc outage affecting pushing sales, live limit checks for med customers, the Discrepancies tab in Maui, and various other places. We've contacted Metrc and are getting details to get this corrected ASAP.

Updates:

  • Time: July 28, 2023, 12:35 a.m.
    Status: Resolved
    Update: Our database has restored back to pre-incident performance and any degradation should now be resolved!
  • Time: July 27, 2023, 11:25 p.m.
    Status: Monitoring
    Update: Engineers have identified the fix to the issue and have rolled out changes to the application. Please hit the check next to Accept Update in the app to aid in cooling down our db. As more users accept this update, the db will be able to play catchup and restore full performance to the system.
  • Time: July 27, 2023, 10:22 p.m.
    Status: Identified
    Update: We're experiencing an issue with the Maui Database and are currently looking into the issue.
  • Time: July 27, 2023, 10:22 p.m.
    Status: Identified
    Update: We're experiencing an issue with the Maui Database and are currently looking into the issue.

Updates:

  • Time: July 21, 2023, 11 p.m.
    Status: Resolved
    Update: The service has recovered and integrated payments are now working as expected. We are continuing to monitor and working to identify the original root cause of the outage.
  • Time: July 21, 2023, 10:26 p.m.
    Status: Investigating
    Update: We are currently seeing intermittent issues in communication between Cashier and Maui and the EllaCash app. We are currently investigating the issue and working to restore service as quickly as possible.

Updates:

  • Time: July 21, 2023, 11 p.m.
    Status: Resolved
    Update: The service has recovered and integrated payments are now working as expected. We are continuing to monitor and working to identify the original root cause of the outage.
  • Time: July 21, 2023, 10:26 p.m.
    Status: Investigating
    Update: We are currently seeing intermittent issues in communication between Cashier and Maui and the EllaCash app. We are currently investigating the issue and working to restore service as quickly as possible.

Updates:

  • Time: June 18, 2023, 7:25 p.m.
    Status: Resolved
    Update: All issues have been resolved and payments are processing normally.
  • Time: June 18, 2023, 7:25 p.m.
    Status: Resolved
    Update: All issues have been resolved and payments are processing normally.
  • Time: June 18, 2023, 5:48 p.m.
    Status: Identified
    Update: The issue has been identified and service is beginning to recover. We expect to be back to operational in the next 2-3 hours.
  • Time: June 18, 2023, 5:48 p.m.
    Status: Identified
    Update: The issue has been identified and service is beginning to recover. We expect to be back to operational in the next 2-3 hours.
  • Time: June 18, 2023, 10:05 a.m.
    Status: Investigating
    Update: Our payments processor is currently experiencing networking issues and is working quickly to restore service.
  • Time: June 18, 2023, 10:05 a.m.
    Status: Investigating
    Update: Our payments processor is currently experiencing networking issues and is working quickly to restore service.

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Frequently Asked Questions - Flowhub

Is there a Flowhub outage?
The current status of Flowhub is: Systems Active
Where can I find the official status page of Flowhub?
The official status page for Flowhub is here
How can I get notified if Flowhub is down or experiencing an outage?
To get notified of any status changes to Flowhub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Flowhub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Flowhub do?
The Flowhub cannabis dispensary POS system offers inventory management, compliance, and analytics to increase revenue for cannabis retailers. Start today.