Is there an FormAssembly outage?
FormAssembly status: Systems Active
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for FormAssembly and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for FormAssembly and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for FormAssembly.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| Autosuggest service | Active |
| Background services | Active |
| Emails | Active |
| FormAssembly Basic | Active |
| FormAssembly.com | Active |
| FormAssembly Compliance | Active |
| FormAssembly Enterprise | Active |
| FormAssembly Essentials | Active |
| FormAssembly Government | Active |
| FormAssembly Professional/Premier | Active |
| FormAssembly Team | Active |
| Salesforce | Active |
| Salesforce Connector | Active |
| Salesforce Marketing Cloud Connector | Active |
| Salesforce Prefill Connector | Active |
View the latest incidents for FormAssembly and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: July 26, 2024, 3:39 p.m.
Description: We are seeing some reports of customers that are not able to log into their accounts, some of which are also seeing that forms are not correct, as though the wrong form is showing. This issue has since been resolved.
Status: Resolved
Impact: None | Started At: July 25, 2024, 6:23 p.m.
Description: Our team is aware of an issue auto-formatting with a mask and currently have a ticket in place so that we can work on a resolution. However, in the meantime we do have a quick workaround that should help you get moving forward quickly: Access your form in the Form Builder. Click on the field that is encountering this issue and then on "Options". Under the Validation Rules section, remove the character limit. When a field uses Auto-Format with a mask, the character limit is already enforced based on the mask used (e.g. ###-### only allows 6 digits). Save your form. Please reach out to our support team should you need further assistance.
Status: Resolved
Impact: None | Started At: July 11, 2024, 5 p.m.
Description: Our team is aware of an issue auto-formatting with a mask and currently have a ticket in place so that we can work on a resolution. However, in the meantime we do have a quick workaround that should help you get moving forward quickly: Access your form in the Form Builder. Click on the field that is encountering this issue and then on "Options". Under the Validation Rules section, remove the character limit. When a field uses Auto-Format with a mask, the character limit is already enforced based on the mask used (e.g. ###-### only allows 6 digits). Save your form. Please reach out to our support team should you need further assistance.
Status: Resolved
Impact: None | Started At: July 11, 2024, 5 p.m.
Description: Reports of 404 errors on form submissions were reported on a small subset of Essentials, Teams, Enterprise & Fed accounts. The team quickly identified and resolved the issue for Essentials, Teams & Enterprise accounts on 6/30/2024 at approximately 1pm ET. The issue was resolved for the affected subset of Fed accounts on 7/1/2024 at approximately 10:45am ET.
Status: Resolved
Impact: None | Started At: June 30, 2024, 1 p.m.
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