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Is there an Foxit outage?

Foxit status: Systems Active

Last checked: 5 minutes ago

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Foxit outages and incidents

Outage and incident data over the last 30 days for Foxit.

There have been 0 outages or incidents for Foxit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Foxit

Outlogger tracks the status of these components for Xero:

Component Status

Latest Foxit outages and incidents.

View the latest incidents for Foxit and check for official updates:

Updates:

  • Time: May 28, 2024, 6:57 a.m.
    Status: Resolved
    Update: An issue was found in code deployed and fixed.
  • Time: May 27, 2024, 8:32 p.m.
    Status: Identified
    Update: We have identified an issue with our idox.ai mobile application. If you are using an iPhone, you may see Internal Server Error in your browser. We are actively working to correct the problem.

Updates:

  • Time: May 29, 2024, 6:24 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you have issues with a license deactivation, please reach out to us immediately.
  • Time: May 28, 2024, 6:59 a.m.
    Status: Identified
    Update: Thank you for your patience. We are taking this matter very seriously.
  • Time: May 27, 2024, 3:28 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 23, 2024, 8:56 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2024, 7:35 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 23, 2024, 7:04 a.m.
    Status: Investigating
    Update: We are currently investigating the issue

Updates:

  • Time: May 22, 2024, 2:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 22, 2024, 1:17 a.m.
    Status: Monitoring
    Update: We wanted to bring to your attention recent reports about potential security risks related to Foxit PDF Editor & Reader. Some articles have discussed flaws and exploits that could be present in "specially crafted PDF" documents containing malware. Upon opening one of these documents, you may encounter a dialog box warning you about potential security risks associated with certain features in the document. This behavior is common among PDF applications from various vendors, as the PDF standard allows code fragments to be executed when PDF documents are opened. If you choose to enable these features, a second dialog box may appear, cautioning you that additional commands are about to be executed. The identified vulnerability lies in the default option ("Open") presented to customers, which could potentially lead to executing untrusted code and adverse consequences if selected. We are actively working on a fix for this issue, which we anticipate will be included in the 2024.2.2 update. We want to assure you that your security and safety are our top priorities, and we are committed to providing you with a secure and reliable experience with our products. Please note that this dialog box has always been a part of the application, and the default option to maximize security is being worked on for a future update. In the meantime, we recommend selecting the "NO" option if you encounter this dialog box to ensure your security remains protected. It is also recommend that you never execute embedded code from untrusted sources, regardless of the software product. If you have any further questions or concerns regarding this matter, please do not hesitate to reach out to our support team for assistance.

Updates:

  • Time: April 24, 2024, 5:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2024, 4:46 p.m.
    Status: Investigating
    Update: Some users have reported that their order history page is missing. We are currently investigating the issue.

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Frequently Asked Questions - Foxit

Is there a Foxit outage?
The current status of Foxit is: Systems Active
Where can I find the official status page of Foxit?
The official status page for Foxit is here
How can I get notified if Foxit is down or experiencing an outage?
To get notified of any status changes to Foxit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Foxit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Foxit do?
Foxit Software offers a range of PDF software solutions, including editing and eSign tools, that are fast, affordable, and secure for businesses.

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