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Is there an Foxpass outage?

Foxpass status: Systems Active

Last checked: 7 minutes ago

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Foxpass outages and incidents

Outage and incident data over the last 30 days for Foxpass.

There have been 0 outages or incidents for Foxpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Foxpass

Outlogger tracks the status of these components for Xero:

API Active
AWS ec2-us-east-1 Active
AWS rds-us-east-1 Active
Console Active
LDAP Active
RADIUS Active
Component Status
API Active
AWS ec2-us-east-1 Active
AWS rds-us-east-1 Active
Console Active
LDAP Active
RADIUS Active

Latest Foxpass outages and incidents.

View the latest incidents for Foxpass and check for official updates:

Updates:

  • Time: Oct. 17, 2018, 6:59 p.m.
    Status: Resolved
    Update: The service has recovered and is operating normally.
  • Time: Oct. 17, 2018, 6:44 p.m.
    Status: Monitoring
    Update: The primary database failed and a secondary automatically took its place within a few minutes. Service is recovering and we are monitoring performance.
  • Time: Oct. 17, 2018, 6:31 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 3, 2018, 10:30 p.m.
    Status: Resolved
    Update: This incident has been resolved but requires action if you connect to our cloud-RADIUS servers for 802.1x. If you did not receive instructions via email, please contact us.
  • Time: Aug. 3, 2018, 7:49 p.m.
    Status: Identified
    Update: This appears to be an incompatibility with an update to Mac OS's root certificate store and our certificate provider. It is affecting a small number of connections currently but we believe the number will increase daily. We have set up a work-around, you will receive details via our Intercom system.
  • Time: Aug. 3, 2018, 2:25 p.m.
    Status: Investigating
    Update: We are currently investigating this issue. Connection failure are intermittent.

Updates:

  • Time: July 30, 2018, 8:41 p.m.
    Status: Postmortem
    Update: Customers that wish to read a detailed postmortem may email us at [email protected].
  • Time: July 20, 2018, 5:13 p.m.
    Status: Resolved
    Update: A fix has been implemented and the problem has been resolved.
  • Time: July 20, 2018, 4:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 20, 2018, 4:14 p.m.
    Status: Investigating
    Update: We are currently investigating issues with our delegated authentication mechanism

Updates:

  • Time: May 31, 2018, 3:15 p.m.
    Status: Resolved
    Update: A new set of outbound IP addresses have been set up, and almost all customers have switched over. We are working to get more information from Okta about the block.
  • Time: May 31, 2018, 1:27 p.m.
    Status: Monitoring
    Update: Okta is accepting traffic from the new IPs, we are continuing to monitor the situation.
  • Time: May 31, 2018, 1:09 p.m.
    Status: Identified
    Update: Our traffic to Okta's API is now coming from 52.5.197.216 and 35.153.22.124. You may need to update your Okta on-net whitelist. (please keep the existing ones active).
  • Time: May 31, 2018, 12:44 p.m.
    Status: Identified
    Update: We are unable to connect to Okta's API.
  • Time: May 31, 2018, 12:43 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 31, 2018, 12:34 p.m.
    Status: Investigating
    Update: We are currently investigating an interruption in our RADIUS service.

Updates:

  • Time: May 27, 2018, 6:43 a.m.
    Status: Resolved
    Update: Maintenance has been completed.
  • Time: May 27, 2018, 5:09 a.m.
    Status: Investigating
    Update: We are performing maintenance on the LDAP server.

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Frequently Asked Questions - Foxpass

Is there a Foxpass outage?
The current status of Foxpass is: Systems Active
Where can I find the official status page of Foxpass?
The official status page for Foxpass is here
How can I get notified if Foxpass is down or experiencing an outage?
To get notified of any status changes to Foxpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Foxpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Foxpass do?
Cloud RADIUS & Cloud LDAP Authentication Servers provide advanced access control for G Suite or O365 with LDAP, RADIUS, and SSH Key Management.

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