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Is there an Funnel outage?

Funnel status: Systems Active

Last checked: 3 months, 2 weeks ago

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Funnel outages and incidents

Outage and incident data over the last 30 days for Funnel.

There have been 0 outages or incidents for Funnel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Funnel

Outlogger tracks the status of these components for Xero:

Component Status

Latest Funnel outages and incidents.

View the latest incidents for Funnel and check for official updates:

Updates:

  • Time: June 7, 2023, 3:22 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2023, 9:11 p.m.
    Status: Monitoring
    Update: We have started to see some recovery in our applications email and calendar functionality. We will continue to monitor closely.
  • Time: June 6, 2023, 5:16 p.m.
    Status: Identified
    Update: We are experiencing elevated response times with our email and calendar vendor. We have communicated with the vendor and they are working on mitigating this issue as soon as possible.
  • Time: June 6, 2023, 4:40 p.m.
    Status: Monitoring
    Update: The vendor has made changes to fix the issues and we are seeing successful requests. We will continue to monitor and will provide an update when we are all clear.
  • Time: June 6, 2023, 3:16 p.m.
    Status: Identified
    Update: Our email and calendar vendor has identified the issue and is working on resolution.
  • Time: June 6, 2023, 3:04 p.m.
    Status: Investigating
    Update: We’re seeing issues with email and calendar functionality. We’re working with our email integration vendor on the issue and will have an update shortly.

Updates:

  • Time: June 2, 2023, 3:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 1, 2023, 3:39 p.m.
    Status: Monitoring
    Update: We are seeing increased response times from RealPage's API. If you use our RealPage integration, you may see delays in information syncing between Funnel and RealPage.

Updates:

  • Time: June 2, 2023, 12:45 a.m.
    Status: Resolved
    Update: Long term call center reporting is now up to date and call center dashboards continue to be operational. This issue has been resolved.
  • Time: June 1, 2023, 5:06 p.m.
    Status: Monitoring
    Update: Call center dashboards have had all missing data backfilled and are fully operational. Long term call center reporting is still delayed at this time.
  • Time: June 1, 2023, 1:07 p.m.
    Status: Monitoring
    Update: Call center dashboards are operational and receiving current data. We are continuing to backfill missed data from the outage time period. During this backfill, you may see data anomalies in the call center dashboards for short periods of time. Long term reporting is also delayed at this time.
  • Time: June 1, 2023, 12:04 a.m.
    Status: Monitoring
    Update: We are continuing to see recovery. While monitoring, we are working on backfilling data from the outage period. During this backfill, it is possible you will see anomalies in the call center dashboards.
  • Time: June 1, 2023, midnight
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 31, 2023, 10:37 p.m.
    Status: Monitoring
    Update: We are seeing significant improvements as Engineering continues to monitor. We are also working on validating call center stats.
  • Time: May 31, 2023, 9:06 p.m.
    Status: Investigating
    Update: We have found the source of the issue around call center dashboards and reporting. Engineering is currently working on mitigating the impact.
  • Time: May 31, 2023, 8:14 p.m.
    Status: Investigating
    Update: We are currently investigating an issue around call center dashboards and reporting.

Updates:

  • Time: June 1, 2023, 9:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 31, 2023, 5:15 p.m.
    Status: Monitoring
    Update: We are seeing increased response times from RealPage's API. If you use our RealPage integration, you may see delays in information syncing between Funnel and RealPage.

Updates:

  • Time: May 8, 2023, 8:13 p.m.
    Status: Resolved
    Update: The issue with the third-party vendor that caused a delay in our reporting has been resolved.
  • Time: May 8, 2023, 6 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with a third-party vendor that is causing a delay in our reporting data. We have reported the issue with this vendor and will provide an update as soon as our reporting data is no longer impacted.

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Frequently Asked Questions - Funnel

Is there a Funnel outage?
The current status of Funnel is: Systems Active
Where can I find the official status page of Funnel?
The official status page for Funnel is here
How can I get notified if Funnel is down or experiencing an outage?
To get notified of any status changes to Funnel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Funnel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Funnel do?
Discover how our innovative CRM property management software streamlines leasing, saves time and money for agents and owners.

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