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Outage and incident data over the last 30 days for Gem.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Gem API | Active |
Gem Extension | Active |
Gem Homepage | Active |
Gem Integrations | Active |
Gem Web Application | Active |
View the latest incidents for Gem and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 25, 2024, 11:27 p.m.
Description: An error caused the Gem website and extension to not load, resulting in errors or blank pages. This issue has been resolved, and service has been restored.
Status: Resolved
Impact: Critical | Started At: Sept. 19, 2024, 10:54 p.m.
Description: This issue has been resolved and all Gem web pages are now loading normally. Our team will continue to monitor for any problems.
Status: Resolved
Impact: Critical | Started At: Sept. 17, 2024, 5:37 p.m.
Description: This issue has been resolved and our team has completed recovering the tracking of Calendly events that were booked during the partial outage. We will continue to monitor for any issues with event tracking.
Status: Resolved
Impact: Major | Started At: Aug. 28, 2024, 4:43 p.m.
Description: Gem Scheduling experienced high database load causing degraded performance. Customers may have experienced long load times and slow syncing between ATS and Gem Scheduling, including interviews taking a long time to get scheduled in the ATS. This issue has since been resolved, and we are continuing to monitor for any changes.
Status: Resolved
Impact: None | Started At: Aug. 19, 2024, 5 p.m.
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