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Is there an Gem outage?

Gem status: Systems Active

Last checked: 9 minutes ago

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Gem outages and incidents

Outage and incident data over the last 30 days for Gem.

There have been 1 outages or incidents for Gem in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gem

Outlogger tracks the status of these components for Xero:

Gem API Active
Gem Extension Active
Gem Homepage Active
Gem Integrations Active
Gem Scheduling Active
Gem Web Application Active
Component Status
Gem API Active
Gem Extension Active
Gem Homepage Active
Gem Integrations Active
Gem Scheduling Active
Gem Web Application Active

Latest Gem outages and incidents.

View the latest incidents for Gem and check for official updates:

Updates:

  • Time: Aug. 10, 2022, 6:19 p.m.
    Status: Resolved
    Update: This issue has now been resolved and we will continue to monitor the situation.
  • Time: Aug. 10, 2022, 6:04 p.m.
    Status: Investigating
    Update: We are aware of a problem with some Gem pages failing to load and raising the error "There was an error loading this content." or "Oops! Something went wrong." Our Engineering team is currently investigating this issue.

Updates:

  • Time: July 28, 2022, 3:08 p.m.
    Status: Resolved
    Update: This issue has now been resolved and the Greenhouse integration is functioning normally for impacted teams. We will continue to monitor for any problems.
  • Time: July 28, 2022, 2:36 p.m.
    Status: Identified
    Update: We are aware of some teams seeing a "Greenhouse Account Error!" message in the Gem extension that states that Gem is connected to your Greenhouse account [email protected], but you're currently logged into a different account. Our Engineering team has deployed a fix and it will roll out to all teams in the next hour.

Updates:

  • Time: June 30, 2022, 4 p.m.
    Status: Resolved
    Update: This incident has been resolved and Prospects now updates within the expected time intervals.
  • Time: June 28, 2022, 10:28 p.m.
    Status: Identified
    Update: We are aware of an issue with Prospects search results data being outdated more than expected. The root cause of this has been addressed and our systems are in the process updating the data. We currently estimate this may take 1-2 days to complete and will continue to provide updates.

Updates:

  • Time: June 13, 2022, 9:48 p.m.
    Status: Resolved
    Update: This issue has now been resolved and we will continue to monitor the situation.
  • Time: June 13, 2022, 9:30 p.m.
    Status: Identified
    Update: We are aware of a problem with some Gem pages failing to load and raising the error "There was an error loading this content. Please refresh the page or retry loading this component." Our Engineering team has identified the issue and is working on a fix.

Updates:

  • Time: May 11, 2022, 5:49 p.m.
    Status: Resolved
    Update: This issue has now been resolved and we will continue to monitor the situation.
  • Time: May 11, 2022, 4:08 p.m.
    Status: Investigating
    Update: We are aware of a problem with some Gem pages failing to load or loading incompletely before raising the error "There was an error loading this content. Please refresh the page or retry loading this component." Our Engineering team is currently investigating this issue and will continue to provide updates.

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Frequently Asked Questions - Gem

Is there a Gem outage?
The current status of Gem is: Systems Active
Where can I find the official status page of Gem?
The official status page for Gem is here
How can I get notified if Gem is down or experiencing an outage?
To get notified of any status changes to Gem, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gem every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gem do?
Gem's recruiting software streamlines the hiring process by sourcing talent, engaging candidates, automating recruiting, and analyzing the recruitment funnel.

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