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Is there an GFI Software outage?

GFI Software status: Systems Active

Last checked: 2 minutes ago

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GFI Software outages and incidents

Outage and incident data over the last 30 days for GFI Software.

There have been 0 outages or incidents for GFI Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GFI Software

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Component Status

Latest GFI Software outages and incidents.

View the latest incidents for GFI Software and check for official updates:

Updates:

  • Time: April 16, 2024, 12:04 a.m.
    Status: Resolved
    Update: Our infrastructure team was able to perform recovery procedures for our licensing portal, which has resolved the issue we were facing earlier. You should no longer experience any issues related to product licensing.
  • Time: April 15, 2024, 1:33 p.m.
    Status: Investigating
    Update: We have been made aware of an issue affecting all Kerio licensing functionality, including license generation. As a result, you may see license-related issues in your Kerio deployments and may be unable to install new appliances or download license keys. We are presently investigating and will provide further updates as they become available.

Updates:

  • Time: April 10, 2024, 2:55 p.m.
    Status: Resolved
    Update: The issue where Anti-Spam and Anti-Virus updates were not occurring for some Kerio Control and Kerio Connect customers is resolved now. We thank you for your patience.
  • Time: April 10, 2024, 11:29 a.m.
    Status: Investigating
    Update: - Some customers have reported that the Antivirus updates are not going through on their Kerio Connect and Kerio Control appliances. - The web page on the "Kerio News" tile is not loading and giving this error: Page Could Not Be Loaded The web site you were looking for is currently undergoing maintenance. - Our team is aware of these issues and we are investigating the root cause for the same.

Updates:

  • Time: April 10, 2024, 11:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 18, 2024, 4:45 p.m.
    Status: Investigating
    Update: We are aware that there is a known issue after recent Microsoft updates where fmserver.exe sometimes crashes. Our development team is currently investigating to locate the root cause.

Updates:

  • Time: Feb. 2, 2024, 5:45 a.m.
    Status: Resolved
    Update: We are pleased to share that our development team has successfully tested and released GFI MailEssentials 21.7 Patch 5. This Patch addresses the issue of Windows Updates causing issues with MailEssentials failing to filter emails. We can no longer reproduce the issue identified. For more information refer to: https://support.mailessentials.gfi.com/hc/en-us/articles/360018451119-Manually-installing-product-updates We apologize for any inconvenience or difficulty you may have experienced as a result of this issue.
  • Time: Jan. 17, 2024, 3:13 p.m.
    Status: Investigating
    Update: We are aware that there is a known issue after recent Microsoft updates where email is not appearing on the Dashboard and items are not being blocked as expected. Our development team is currently investigating to locate the root cause.

Updates:

  • Time: Dec. 19, 2023, 6:39 p.m.
    Status: Resolved
    Update: As of 14:00 UTC, we implemented a solution for the issue affecting software definition updates. We have worked with our CDN partners and made certain DNS adjustments, and we can no longer reproduce the issue identified. We apologize for any inconvenience or difficulty you may have experienced as a result of this issue.
  • Time: Dec. 14, 2023, 10:33 p.m.
    Status: Investigating
    Update: We are aware of an issue affecting the Software definition updates for some of our GFI customers. Our team is investigating the issue and we will revert as soon as we have an update. We highly recommend you subscribe to the GFI Status Page (https://status.gfi.com), to receive notifications about incidents and scheduled maintenance that can impact your operations. We thank you for your patience.

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Frequently Asked Questions - GFI Software

Is there a GFI Software outage?
The current status of GFI Software is: Systems Active
Where can I find the official status page of GFI Software?
The official status page for GFI Software is here
How can I get notified if GFI Software is down or experiencing an outage?
To get notified of any status changes to GFI Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GFI Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here