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Is there an Go1 outage?

Go1 status: Systems Active

Last checked: 8 minutes ago

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Go1 outages and incidents

Outage and incident data over the last 30 days for Go1.

There have been 0 outages or incidents for Go1 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Go1

Outlogger tracks the status of these components for Xero:

API Active
Go1 Active
Third Party LMS Integrations Active
Component Status
API Active
Go1 Active
Third Party LMS Integrations Active

Latest Go1 outages and incidents.

View the latest incidents for Go1 and check for official updates:

Updates:

  • Time: Feb. 4, 2024, 3:57 a.m.
    Status: Resolved
    Update: Go1 has completed monitoring of the resolution implemented at 2:58am UTC. This incident has been resolved. Please file a ticket with Support if you experience any access issues.
  • Time: Feb. 4, 2024, 3:19 a.m.
    Status: Monitoring
    Update: Go1 has implemented a fix and is actively monitoring the incident. Users can now access their accounts.
  • Time: Feb. 4, 2024, 2:10 a.m.
    Status: Identified
    Update: We have identified the cause of the incident and are working on implementing a fix.
  • Time: Feb. 4, 2024, 12:42 a.m.
    Status: Investigating
    Update: We are continuing to investigate this matter. We apologize for any inconvenience and will post another update as soon as we have more information.
  • Time: Feb. 3, 2024, 11:33 p.m.
    Status: Investigating
    Update: Go1 has identified an availability issue for all users. Investigation is underway. Updates will be provided as available.

Updates:

  • Time: Dec. 6, 2023, 1:29 p.m.
    Status: Resolved
    Update: We identified a widespread issue affecting user authentication, including API requests. Our team has responded and services have been fully restored.

Updates:

  • Time: Sept. 21, 2023, 4:19 a.m.
    Status: Resolved
    Update: This issue has been resolved. We found the cause of this temporary disruption and have fixed the root of the issue. Apologies for any inconvenience caused.
  • Time: Sept. 21, 2023, 4:19 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 21, 2023, 4:14 a.m.
    Status: Investigating
    Update: We're experiencing some technical issues with Contents not showing up in Explore in the GO1 system. Our team is investigating, and we will update once we have more information.

Updates:

  • Time: Aug. 30, 2023, 10:19 p.m.
    Status: Resolved
    Update: Services have now been restored. As a result of a widespread Microsoft Azure issue, all Go1 services were offline between approximately 1 p.m. UTC and 9 p.m. UTC on the 30th of August. We are developing a post-incident report now, and this will be available within 24 hours via your customer success manager or by contacting [email protected].
  • Time: Aug. 30, 2023, 9:15 p.m.
    Status: Monitoring
    Update: Our provider is in the final phases of restoring core services, and expect the vast majority of remaining impacted services to be back online in the next hour. We are currently monitoring our services and expect the remaining services to be back online and healthy within the next hour. We will continue to provide updates until the system is fully restored.
  • Time: Aug. 30, 2023, 8:43 p.m.
    Status: Investigating
    Update: Current Status: We are experiencing an issue with one of our upstream providers. We await their updates and expect regular services to resume once upstream problems are resolved. According to the provider, mitigation efforts are continuing, and significant progress has been made in restoring their core services. They expect most remaining services to be back online in the next hours.
  • Time: Aug. 30, 2023, 2:18 p.m.
    Status: Investigating
    Update: Current Status: We are experiencing an issue with one of our upstream providers. We await their updates and expect regular services to resume once upstream problems are resolved. According to the provider, mitigation efforts are continuing, and significant progress has been made in restoring their core services. They expect most remaining services to be back online in the next hours.
  • Time: Aug. 30, 2023, 2:07 p.m.
    Status: Investigating
    Update: We sincerely apologize for the inconvenience, as we are currently having a system outage. Our team is working diligently to get it resolved. We appreciate your patience and understanding. Further updates will be provided in an hour or as events warrant.
  • Time: Aug. 30, 2023, 1:14 p.m.
    Status: Investigating
    Update: We are currently investigating why portal administrators and learners are not able to log in to their portals.

Updates:

  • Time: July 18, 2023, 1:37 a.m.
    Status: Resolved
    Update: We have been able to fully resolve the intermittent loading issues. Everything is now working as expected.
  • Time: July 18, 2023, 12:40 a.m.
    Status: Investigating
    Update: We are currently experiencing intermittent loading issues throughout our Go1 portals. If you run into this issue, please wait and a moment and try refreshing the page as this may resolve the issue. Our team are looking into the root cause of this incident now.

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Frequently Asked Questions - Go1

Is there a Go1 outage?
The current status of Go1 is: Systems Active
Where can I find the official status page of Go1?
The official status page for Go1 is here
How can I get notified if Go1 is down or experiencing an outage?
To get notified of any status changes to Go1, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Go1 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Go1 do?
The Go1 Content Hub offers a wide range of courses from top training providers for professional development and compliance needs.

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