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Is there an GoFormz outage?

GoFormz status: Systems Active

Last checked: 6 minutes ago

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GoFormz outages and incidents

Outage and incident data over the last 30 days for GoFormz.

There have been 0 outages or incidents for GoFormz in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoFormz

Outlogger tracks the status of these components for Xero:

API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Andoird App Active
iOS App Active
Windows App Active
Component Status
API (v2) Active
Automated Workflows Active
Email Delivery Active
Mobile Sync API Active
Web App Active
Web App - Support Chat Bubble Active
Active
Andoird App Active
iOS App Active
Windows App Active

Latest GoFormz outages and incidents.

View the latest incidents for GoFormz and check for official updates:

Updates:

  • Time: Jan. 24, 2023, 12:08 a.m.
    Status: Resolved
    Update: After further investigation, GoFormz Engineering identified the following preliminary root cause of the platform’s intermittent login issues. Please see the following from Microsoft, our cloud provider. —————————————————————————————— Update from Microsoft Azure: —————————————————————————————— Summary of Impact: Between approximately 16:27 UTC on 23 Jan 2023 and 19:38 UTC on 23 Jan 2023, a subset of customers in the South Central US region may have experienced increased latency and/or intermittent connectivity issues for some services in the region. Downstream impact to other impacted services in the region also occurred. Preliminary Root Cause: We identified an unhealthy network device in the regional network gateway in the South Central US region. This device would have impacted traffic between Availability Zones and data centers in South Central US and traffic into and out of the South Central US region. Mitigation: The unhealthy network device was removed from service so that traffic was served through other healthy paths. (https://status.azure.com/en-us/status/history/) —————————————————————————————— End update from Microsoft Azure: —————————————————————————————— If and when further details are available we will update this incident.
  • Time: Jan. 23, 2023, 6:49 p.m.
    Status: Monitoring
    Update: After applying mitigation steps to impacted micro services, GoFormz login errors have abated and become stable. GoFormz Engineering is investigating the root cause and will provide details as they become available. We are continuing to monitor the micro services that were impacted.
  • Time: Jan. 23, 2023, 5:16 p.m.
    Status: Investigating
    Update: GoFormz is currently experiencing intermittent login issues. The engineering team is investigating the cause. We’ll provide updates as we learn more, thank you for your patience.

Updates:

  • Time: Jan. 24, 2023, 12:08 a.m.
    Status: Resolved
    Update: After further investigation, GoFormz Engineering identified the following preliminary root cause of the platform’s intermittent login issues. Please see the following from Microsoft, our cloud provider. —————————————————————————————— Update from Microsoft Azure: —————————————————————————————— Summary of Impact: Between approximately 16:27 UTC on 23 Jan 2023 and 19:38 UTC on 23 Jan 2023, a subset of customers in the South Central US region may have experienced increased latency and/or intermittent connectivity issues for some services in the region. Downstream impact to other impacted services in the region also occurred. Preliminary Root Cause: We identified an unhealthy network device in the regional network gateway in the South Central US region. This device would have impacted traffic between Availability Zones and data centers in South Central US and traffic into and out of the South Central US region. Mitigation: The unhealthy network device was removed from service so that traffic was served through other healthy paths. (https://status.azure.com/en-us/status/history/) —————————————————————————————— End update from Microsoft Azure: —————————————————————————————— If and when further details are available we will update this incident.
  • Time: Jan. 23, 2023, 6:49 p.m.
    Status: Monitoring
    Update: After applying mitigation steps to impacted micro services, GoFormz login errors have abated and become stable. GoFormz Engineering is investigating the root cause and will provide details as they become available. We are continuing to monitor the micro services that were impacted.
  • Time: Jan. 23, 2023, 5:16 p.m.
    Status: Investigating
    Update: GoFormz is currently experiencing intermittent login issues. The engineering team is investigating the cause. We’ll provide updates as we learn more, thank you for your patience.

Updates:

  • Time: Sept. 8, 2022, 3:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2022, 3:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2022, 5:21 p.m.
    Status: Monitoring
    Update: All GoFormz Web App services are operational. GoFormz Engineering is continuing to monitor all services and the Azure Status page (https://status.azure.com/en-us/status) for updates.
  • Time: Sept. 7, 2022, 5:21 p.m.
    Status: Monitoring
    Update: All GoFormz Web App services are operational. GoFormz Engineering is continuing to monitor all services and the Azure Status page (https://status.azure.com/en-us/status) for updates.
  • Time: Sept. 7, 2022, 4:40 p.m.
    Status: Investigating
    Update: Microsoft Azure is currently experiencing an outage impacting the GoFormz Web App. GoFormz Engineering is investigating and monitoring the Azure Status Page closely (https://status.azure.com/en-us/status).
  • Time: Sept. 7, 2022, 4:40 p.m.
    Status: Investigating
    Update: Microsoft Azure is currently experiencing an outage impacting the GoFormz Web App. GoFormz Engineering is investigating and monitoring the Azure Status Page closely (https://status.azure.com/en-us/status).

Updates:

  • Time: June 30, 2022, 6:26 p.m.
    Status: Postmortem
    Update: Please review the postmortem below shared by the Microsoft Azure Team: [https://status.azure.com/en-us/status/history/](https://status.azure.com/en-us/status/history/) ### Azure Firewall, Azure Data Explorer, Azure Synapse Analytics, Azure Back up, Azure Search - Multi Region \(Tracking ID YVTL-RS0\) Starting at 05:26 UTC on 28 Jun 2022, a subset of customers may experience intermittent network failures and packet loss while trying to connect to the Azure Firewall hosted in affected regions. Additionally, those attempting to perform Backup operations in the affected regions may see intermittent failures. We have determined some downstream services impacted have now been mitigated, this includes Azure Data Explorer and Azure Stream Analytics, with the cause identified as an underlying issue in the Azure Software Load Balancer service. **Workstreams**: * Complete: Our first workstream was to update and reset the state in our load balancing platform for impacted endpoints.  * In Progress: Our second workstream is a hotfix deployment is in progress to mitigate and is estimated to be completed by 04:00 UTC on July 1. This hotfix is specifically for our software load balancer platform. A subset of customers using service may experience a recurrence of impact during the rollout of this hotfix. **Current Status**: Until our second workstream is completed, an automated mitigation workflow is running to prevent customer impact. We will continue to provide updates via Service Health in the Azure Portal.
  • Time: June 30, 2022, 6:26 p.m.
    Status: Resolved
    Update: This incident has been resolved. We will be posting a Postmortem shortly.
  • Time: June 30, 2022, 12:18 a.m.
    Status: Monitoring
    Update: GoFormz are continuing to monitor, however, all GoFormz services are operational. Please see the latest update below from Microsoft Azure: Azure Status Page: https://status.azure.com/en-us/status Azure Data Explorer and Firewall- Global Starting at 05:26 UTC on 28 Jun 2022, a subset of customers have reported intermittent network failures and packet loss while trying to connect to the service hosted in this region when using Azure Firewall. Customers also reported issues with ingesting data to Azure Data Explorer instances as well as timeout errors when trying to query data. Some other downstream services may be impacted by this incident and their status will be updated via service health. Current Status: We currently have two workstreams to mitigate the issue: our first workstream is updating and resetting storage nodes. The recent deployment caused traffic to be diverted to compute nodes that were marked unhealthy. When the requests would land of these unhealthy nodes they would fail. We are currently working on addressing these nodes and are 73% completed. Our second workstream is that we are building out a hotfix which was deployed around 23:00 UTC. This hotfix is for our software load balancer and was completed at 13:20 UTC and we have been validating its ability to mitigate across the platform. This hotfix will not reintroduce any impact to customers that have been manually mitigated so far. We expect full mitigation to be completed within 24 hours. The next update will be provided in 2 hours, or as events warrant. This message was last updated at 23:03 UTC on 29 June 2022
  • Time: June 29, 2022, 4:54 p.m.
    Status: Monitoring
    Update: All GoFormz services have returned to operational. We are continuing to monitor closely.
  • Time: June 29, 2022, 4:44 p.m.
    Status: Investigating
    Update: The Microsoft Azure Networking team is currently investigating network issues impacting various services. For more information, please visit the Microsoft Azure Status page (https://status.azure.com/en-us/status). We are continuing to track this situation closely and will provide further updates as more information is learned.
  • Time: June 29, 2022, 4:15 p.m.
    Status: Investigating
    Update: Users are experiencing trouble logging and and performing actions GoFormz Web App. Engineers are investigating the issue and will report updated status as soon as possible.

Updates:

  • Time: June 30, 2022, 6:26 p.m.
    Status: Postmortem
    Update: Please review the postmortem below shared by the Microsoft Azure Team: [https://status.azure.com/en-us/status/history/](https://status.azure.com/en-us/status/history/) ### Azure Firewall, Azure Data Explorer, Azure Synapse Analytics, Azure Back up, Azure Search - Multi Region \(Tracking ID YVTL-RS0\) Starting at 05:26 UTC on 28 Jun 2022, a subset of customers may experience intermittent network failures and packet loss while trying to connect to the Azure Firewall hosted in affected regions. Additionally, those attempting to perform Backup operations in the affected regions may see intermittent failures. We have determined some downstream services impacted have now been mitigated, this includes Azure Data Explorer and Azure Stream Analytics, with the cause identified as an underlying issue in the Azure Software Load Balancer service. **Workstreams**: * Complete: Our first workstream was to update and reset the state in our load balancing platform for impacted endpoints.  * In Progress: Our second workstream is a hotfix deployment is in progress to mitigate and is estimated to be completed by 04:00 UTC on July 1. This hotfix is specifically for our software load balancer platform. A subset of customers using service may experience a recurrence of impact during the rollout of this hotfix. **Current Status**: Until our second workstream is completed, an automated mitigation workflow is running to prevent customer impact. We will continue to provide updates via Service Health in the Azure Portal.
  • Time: June 30, 2022, 6:26 p.m.
    Status: Resolved
    Update: This incident has been resolved. We will be posting a Postmortem shortly.
  • Time: June 30, 2022, 12:18 a.m.
    Status: Monitoring
    Update: GoFormz are continuing to monitor, however, all GoFormz services are operational. Please see the latest update below from Microsoft Azure: Azure Status Page: https://status.azure.com/en-us/status Azure Data Explorer and Firewall- Global Starting at 05:26 UTC on 28 Jun 2022, a subset of customers have reported intermittent network failures and packet loss while trying to connect to the service hosted in this region when using Azure Firewall. Customers also reported issues with ingesting data to Azure Data Explorer instances as well as timeout errors when trying to query data. Some other downstream services may be impacted by this incident and their status will be updated via service health. Current Status: We currently have two workstreams to mitigate the issue: our first workstream is updating and resetting storage nodes. The recent deployment caused traffic to be diverted to compute nodes that were marked unhealthy. When the requests would land of these unhealthy nodes they would fail. We are currently working on addressing these nodes and are 73% completed. Our second workstream is that we are building out a hotfix which was deployed around 23:00 UTC. This hotfix is for our software load balancer and was completed at 13:20 UTC and we have been validating its ability to mitigate across the platform. This hotfix will not reintroduce any impact to customers that have been manually mitigated so far. We expect full mitigation to be completed within 24 hours. The next update will be provided in 2 hours, or as events warrant. This message was last updated at 23:03 UTC on 29 June 2022
  • Time: June 29, 2022, 4:54 p.m.
    Status: Monitoring
    Update: All GoFormz services have returned to operational. We are continuing to monitor closely.
  • Time: June 29, 2022, 4:44 p.m.
    Status: Investigating
    Update: The Microsoft Azure Networking team is currently investigating network issues impacting various services. For more information, please visit the Microsoft Azure Status page (https://status.azure.com/en-us/status). We are continuing to track this situation closely and will provide further updates as more information is learned.
  • Time: June 29, 2022, 4:15 p.m.
    Status: Investigating
    Update: Users are experiencing trouble logging and and performing actions GoFormz Web App. Engineers are investigating the issue and will report updated status as soon as possible.

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Frequently Asked Questions - GoFormz

Is there a GoFormz outage?
The current status of GoFormz is: Systems Active
Where can I find the official status page of GoFormz?
The official status page for GoFormz is here
How can I get notified if GoFormz is down or experiencing an outage?
To get notified of any status changes to GoFormz, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoFormz every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoFormz do?
The GoFormz platform enables users to complete forms on mobile devices and computers, including offline. Forms can be customized to match existing paper forms and capture various data types. Free account available.