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Is there an Charles River for Private Markets outage?

Charles River for Private Markets status: Systems Active

Last checked: 9 minutes ago

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Charles River for Private Markets outages and incidents

Outage and incident data over the last 30 days for Charles River for Private Markets.

There have been 0 outages or incidents for Charles River for Private Markets in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Charles River for Private Markets

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active
Component Status
Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active

Latest Charles River for Private Markets outages and incidents.

View the latest incidents for Charles River for Private Markets and check for official updates:

Updates:

  • Time: Oct. 23, 2015, 1:17 p.m.
    Status: Resolved
    Update: The Advanced Analytics feature is now back online and operational. All clients should again have access to their dashboards. Our engineers will continue to monitor the services to ensure the resolution is successful.
  • Time: Oct. 22, 2015, 6:36 p.m.
    Status: Identified
    Update: The new certificates are being propagated through our networks. Due to delays in DNS updates service will slowly be restored over the next 12-24hrs. Full restoration of the feature should be available to all clients by 10/23 CEST. We will continue to provide updates if these timelines change.
  • Time: Oct. 22, 2015, 5:09 p.m.
    Status: Identified
    Update: Engineers continue to work to propagate the new certificates across our US and EU infrastructure. We are working to restore service as quick as possible and will continue to provide updates on changes in status.
  • Time: Oct. 22, 2015, 4:32 p.m.
    Status: Identified
    Update: Engineers have identified the issue as an expiration of a existing security certificate. Restoration of service is in progress and updates will be provided as services resume.
  • Time: Oct. 22, 2015, 4:23 p.m.
    Status: Investigating
    Update: Access to Advanced Analytics has been degraded and some users may experience difficulties in accessing their dashboards. Operations teams are currently investigating the issue and will provide resolution updates as they are identified. Standard Analytics has not been affected and is currently operational.

Updates:

  • Time: Oct. 23, 2015, 1:17 p.m.
    Status: Resolved
    Update: The Advanced Analytics feature is now back online and operational. All clients should again have access to their dashboards. Our engineers will continue to monitor the services to ensure the resolution is successful.
  • Time: Oct. 22, 2015, 6:36 p.m.
    Status: Identified
    Update: The new certificates are being propagated through our networks. Due to delays in DNS updates service will slowly be restored over the next 12-24hrs. Full restoration of the feature should be available to all clients by 10/23 CEST. We will continue to provide updates if these timelines change.
  • Time: Oct. 22, 2015, 5:09 p.m.
    Status: Identified
    Update: Engineers continue to work to propagate the new certificates across our US and EU infrastructure. We are working to restore service as quick as possible and will continue to provide updates on changes in status.
  • Time: Oct. 22, 2015, 4:32 p.m.
    Status: Identified
    Update: Engineers have identified the issue as an expiration of a existing security certificate. Restoration of service is in progress and updates will be provided as services resume.
  • Time: Oct. 22, 2015, 4:23 p.m.
    Status: Investigating
    Update: Access to Advanced Analytics has been degraded and some users may experience difficulties in accessing their dashboards. Operations teams are currently investigating the issue and will provide resolution updates as they are identified. Standard Analytics has not been affected and is currently operational.

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Frequently Asked Questions - Charles River for Private Markets

Is there a Charles River for Private Markets outage?
The current status of Charles River for Private Markets is: Systems Active
Where can I find the official status page of Charles River for Private Markets?
The official status page for Charles River for Private Markets is here
How can I get notified if Charles River for Private Markets is down or experiencing an outage?
To get notified of any status changes to Charles River for Private Markets, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Charles River for Private Markets every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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