Is there an Gorgias outage?
Gorgias status: Systems Active
Last checked: a minute ago
Get notified about any outages, downtime or incidents for Gorgias and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: a minute ago
Get notified about any outages, downtime or incidents for Gorgias and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Gorgias.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Website | Active |
| Automate | Active |
| AI Agent | Active |
| Flows | Active |
| Order Management | Active |
| Convert | Active |
| Campaigns | Active |
| Help Center | Active |
| Custom Domains | Active |
| Customer Help Center website | Active |
| REST API | Active |
| Helpdesk | Active |
| Mobile Apps | Active |
| REST API | Active |
| Web App | Active |
| Helpdesk Clusters | Active |
| aus-southeast1-fcb9 | Active |
| europe-west1-c511 | Active |
| europe-west3-86c1 | Active |
| us-central1-c433 | Active |
| us-central1-d8ff | Active |
| us-east1-2607 | Active |
| us-east1-635c | Active |
| us-east1-c94b | Active |
| us-east4-5f09 | Active |
| us-east4-65cd | Active |
| Helpdesk Integrations | Active |
| Aircall Aircall Apps | Active |
| Aircall Public API | Active |
| Active | |
| Facebook Messenger | Active |
| Facebook Posts & Comments | Active |
| Gmail | Active |
| Instagram comments | Active |
| Instagram Direct Messages | Active |
| Live Chat | Active |
| Mailgun API | Active |
| Mailgun inbound email | Active |
| Mailgun outbound email | Active |
| Mailgun SMTP | Active |
| Native Phone | Active |
| Outlook | Active |
| ReCharge integration | Active |
| Shopify API & Mobile | Active |
| Shopify integration | Active |
| Smooch Core API | Active |
| SMS | Active |
| Stripe API | Active |
| Active | |
| Active | |
| Yotpo | Active |
| Infrastructure & Cloud | Active |
| Google Cloud Platform Google Cloud DNS | Active |
| Google Cloud Platform Google Cloud Networking | Active |
| Google Cloud Platform Google Cloud Pub/Sub | Active |
| Google Cloud Platform Google Cloud SQL | Active |
| Google Cloud Platform Google Cloud Storage | Active |
| Google Cloud Platform Google Compute Engine | Active |
| Google Cloud Platform Google Container Engine | Active |
| Google Cloud Platform Google Kubernetes Engine | Active |
View the latest incidents for Gorgias and check for official updates:
Description: # **Recent Service Stability Updates** At Gorgias, we understand the critical importance of platform reliability, especially with key events like Black Friday approaching. Recently, we’ve experienced some service disruptions that have impacted a portion of our users. We want to assure you that we’re addressing these issues and working hard to enhance the stability and performance of our platform. ### What Happened: Over the past 30 days, several disruptions were caused by insufficient testing before releasing new features or updates. We’re refining our testing processes to catch potential issues before they affect your experience. Increased platform demand over the last quarter has also contributed to these interruptions. We’re improving our capacity planning and system optimization to handle higher loads more effectively. ### Steps We’re Taking: #### Immediate Actions: We’re prioritizing improvements to our testing environments and bolstering capacity planning to better manage traffic surges, particularly as we gear up for Black Friday. #### Long-Term Investments: We’re implementing advanced testing infrastructure to ensure our platform remains seamless and stable, even during peak periods. **We understand how vital stability is for your business, especially during high-traffic events, and we’re committed to delivering the reliable service you expect from Gorgias. Thank you for your continued trust and patience as we work through these improvements.**
Status: Postmortem
Impact: Major | Started At: Oct. 18, 2024, 4 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Oct. 16, 2024, 5:03 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Oct. 7, 2024, 9:56 a.m.
Description: Export tickets jobs are now unblocked and are done being processed.
Status: Resolved
Impact: None | Started At: Oct. 2, 2024, 5:48 p.m.
Description: We fixed the issue.
Status: Resolved
Impact: Major | Started At: Sept. 27, 2024, 1:02 p.m.
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