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Is there an GoSquared outage?

GoSquared status: Systems Active

Last checked: 8 minutes ago

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GoSquared outages and incidents

Outage and incident data over the last 30 days for GoSquared.

There have been 0 outages or incidents for GoSquared in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoSquared

Outlogger tracks the status of these components for Xero:

API Active
Data Ingestion Active
Live Chat Active
Support Centre Active
Support Search Active
Website Active
Ecommerce Dashboard Active
Email Reports Active
Now Dashboard Active
Trends Dashboard Active
Email Delivery Active
Data Availability Active
Smart Group Triggers Active
GoSquared Account Area Active
Payments and Billing Active
Component Status
API Active
Data Ingestion Active
Live Chat Active
Support Centre Active
Support Search Active
Website Active
Active
Ecommerce Dashboard Active
Email Reports Active
Now Dashboard Active
Trends Dashboard Active
Active
Email Delivery Active
Active
Data Availability Active
Smart Group Triggers Active
Active
GoSquared Account Area Active
Payments and Billing Active

Latest GoSquared outages and incidents.

View the latest incidents for GoSquared and check for official updates:

Updates:

  • Time: Oct. 6, 2024, 3:56 p.m.
    Status: Resolved
    Update: We're pleased to report all systems are now operational and back to normal. We will continue to monitor all services to ensure continued reliable operation.
  • Time: Oct. 6, 2024, 3:36 p.m.
    Status: Monitoring
    Update: We have completed restoration of data and we are currently monitoring services as we return to normal.
  • Time: Oct. 6, 2024, 3:08 p.m.
    Status: Identified
    Update: We are recovering contact data and monitoring the situation. Automations and messaging functionality are currently unavailable while we complete the recovery process.
  • Time: Oct. 6, 2024, 2:45 p.m.
    Status: Identified
    Update: We have identified the issues causing contact data to be unavailable and we are working towards restoring access and recovering data. We will continue to update as we have more information.
  • Time: Oct. 6, 2024, 1:54 p.m.
    Status: Investigating
    Update: We're currently investigating an issue affecting multiple areas of the platform including Contacts, and our messaging features. We're working rapidly to understand the issue and will report further updates as we have them.

Updates:

  • Time: June 13, 2023, 9:45 p.m.
    Status: Resolved
    Update: All services operational
  • Time: June 13, 2023, 8:36 p.m.
    Status: Monitoring
    Update: The areas affect are returning to normal. Analytics dashboards are now operating as expected. Delivery of emails for Broadcasts and other Automated Messages and Sequences may still be delayed. We're continuing to monitor closely.
  • Time: June 13, 2023, 7:31 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 3, 2022, 5:40 p.m.
    Status: Resolved
    Update: All services operational
  • Time: Oct. 3, 2022, 3:59 p.m.
    Status: Monitoring
    Update: Most services have returned to normal. Reported visitor numbers in the Now dashboard may show slightly lower than expected as traffic recovers, but are returning to normal. Some automated Messages and Broadcasts will send slower than usual while we continue to monitor.
  • Time: Oct. 3, 2022, 3:49 p.m.
    Status: Investigating
    Update: We are currently investigating the issue and will report here as learn more.

Updates:

  • Time: Aug. 31, 2022, 4:07 p.m.
    Status: Resolved
    Update: All services are back to normal.
  • Time: Aug. 31, 2022, 3:35 p.m.
    Status: Investigating
    Update: We're currently investigating an issue that is impacting Live Chat and Inbox. We'll report updates we have them here.

Updates:

  • Time: Aug. 23, 2022, 4:12 p.m.
    Status: Resolved
    Update: All systems operational
  • Time: Aug. 23, 2022, 3:09 p.m.
    Status: Monitoring
    Update: Services are returning to normal. Some Smart Group-based automations and automated messages may be delayed while systems recover. We're continuing to monitor closely
  • Time: Aug. 23, 2022, 1:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 23, 2022, 12:45 p.m.
    Status: Investigating
    Update: We're currently investigating an unexpected issue affecting customers using GoSquared Engage, Contacts, and Live Chat. We will report updates as we have them.

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Frequently Asked Questions - GoSquared

Is there a GoSquared outage?
The current status of GoSquared is: Systems Active
Where can I find the official status page of GoSquared?
The official status page for GoSquared is here
How can I get notified if GoSquared is down or experiencing an outage?
To get notified of any status changes to GoSquared, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoSquared every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoSquared do?
Utilize marketing automation, live chat, and real-time analytics to enhance business growth and efficiency.

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