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Is there an GoSquared outage?

GoSquared status: Systems Active

Last checked: a minute ago

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GoSquared outages and incidents

Outage and incident data over the last 30 days for GoSquared.

There have been 0 outages or incidents for GoSquared in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoSquared

Outlogger tracks the status of these components for Xero:

API Active
Data Ingestion Active
Live Chat Active
Support Centre Active
Support Search Active
Website Active
Ecommerce Dashboard Active
Email Reports Active
Now Dashboard Active
Trends Dashboard Active
Email Delivery Active
Data Availability Active
Smart Group Triggers Active
GoSquared Account Area Active
Payments and Billing Active
Component Status
API Active
Data Ingestion Active
Live Chat Active
Support Centre Active
Support Search Active
Website Active
Active
Ecommerce Dashboard Active
Email Reports Active
Now Dashboard Active
Trends Dashboard Active
Active
Email Delivery Active
Active
Data Availability Active
Smart Group Triggers Active
Active
GoSquared Account Area Active
Payments and Billing Active

Latest GoSquared outages and incidents.

View the latest incidents for GoSquared and check for official updates:

Updates:

  • Time: Oct. 29, 2021, 8:34 p.m.
    Status: Resolved
    Update: All services operational
  • Time: Oct. 29, 2021, 3:07 p.m.
    Status: Monitoring
    Update: We're continuing to monitor as all reported data returns to normal.
  • Time: Oct. 29, 2021, 2:39 p.m.
    Status: Identified
    Update: We've identified the cause of interruption to GoSquared services. Most areas of GoSquared are now back online. Concurrents numbers in the Now dashboard may show an unexpected drop but are returning to normal
  • Time: Oct. 29, 2021, 2:28 p.m.
    Status: Investigating
    Update: We're currently investigating an interruption to GoSquared tracking, live chat, and access to GoSquared accounts

Updates:

  • Time: Sept. 23, 2021, 10:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2021, 8:37 a.m.
    Status: Identified
    Update: Our payment provider is experiencing issues causing errors in the GoSquared billing system. Some users may experience an error message when upgrading or modifying their GoSquared subscription. If you're having any issues with your GoSquared account, please get in touch!

Updates:

  • Time: Sept. 15, 2021, 10:01 a.m.
    Status: Resolved
    Update: Data processing is back to normal
  • Time: Sept. 15, 2021, 9:10 a.m.
    Status: Investigating
    Update: We're investigating a delay to data being processed in Customer Data Hub and Live Chat, along with 500 errors returned by our API

Updates:

  • Time: Sept. 14, 2021, 12:16 p.m.
    Status: Resolved
    Update: Data processing is now back to real-time.
  • Time: Sept. 14, 2021, 10:57 a.m.
    Status: Monitoring
    Update: We've addressed the cause of the data delay and process is returning to normal
  • Time: Sept. 14, 2021, 9:55 a.m.
    Status: Investigating
    Update: We're investigating a delay to data being processed in Live Chat, Automation, and Customer Data Hub.

Updates:

  • Time: April 1, 2021, 8:32 a.m.
    Status: Resolved
    Update: Data processing is back to real time, all services operating normally
  • Time: April 1, 2021, 8:06 a.m.
    Status: Monitoring
    Update: Data processing is recovering and catching up to real-time, we're continuing to monitor
  • Time: April 1, 2021, 7:23 a.m.
    Status: Identified
    Update: We're working to reduce the delay to data processing in Customer Data Hub, Automation and Live Chat
  • Time: April 1, 2021, 6:22 a.m.
    Status: Investigating
    Update: We're currently investigating a delay to data processing affecting Customer Data Hub, Automation and Live Chat

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Frequently Asked Questions - GoSquared

Is there a GoSquared outage?
The current status of GoSquared is: Systems Active
Where can I find the official status page of GoSquared?
The official status page for GoSquared is here
How can I get notified if GoSquared is down or experiencing an outage?
To get notified of any status changes to GoSquared, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoSquared every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoSquared do?
Utilize marketing automation, live chat, and real-time analytics to enhance business growth and efficiency.

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