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Is there an GoSquared outage?

GoSquared status: Systems Active

Last checked: 3 minutes ago

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GoSquared outages and incidents

Outage and incident data over the last 30 days for GoSquared.

There have been 0 outages or incidents for GoSquared in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoSquared

Outlogger tracks the status of these components for Xero:

API Active
Data Ingestion Active
Live Chat Active
Support Centre Active
Support Search Active
Website Active
Ecommerce Dashboard Active
Email Reports Active
Now Dashboard Active
Trends Dashboard Active
Email Delivery Active
Data Availability Active
Smart Group Triggers Active
GoSquared Account Area Active
Payments and Billing Active
Component Status
API Active
Data Ingestion Active
Live Chat Active
Support Centre Active
Support Search Active
Website Active
Active
Ecommerce Dashboard Active
Email Reports Active
Now Dashboard Active
Trends Dashboard Active
Active
Email Delivery Active
Active
Data Availability Active
Smart Group Triggers Active
Active
GoSquared Account Area Active
Payments and Billing Active

Latest GoSquared outages and incidents.

View the latest incidents for GoSquared and check for official updates:

Updates:

  • Time: Feb. 3, 2021, 10:30 a.m.
    Status: Resolved
    Update: Data processing is back to normal without any delay. All systems operational
  • Time: Feb. 2, 2021, 11:15 a.m.
    Status: Investigating
    Update: We're currently investigating delayed data processing affecting data in Data Hub and Automation triggers

Updates:

  • Time: Nov. 25, 2020, 6:57 p.m.
    Status: Resolved
    Update: Data processing is now back to real-time and all services are operating as normal. We'll continue to monitor for any further issues.
  • Time: Nov. 25, 2020, 6:23 p.m.
    Status: Monitoring
    Update: Data is still processing with a delay, and is gradually catching up to real-time.
  • Time: Nov. 25, 2020, 4:23 p.m.
    Status: Identified
    Update: We've identified the cause of the delay to data processing and are working to address the issue
  • Time: Nov. 25, 2020, 4:03 p.m.
    Status: Investigating
    Update: We're currently investigating a delay to data processing for Live Chat and Customer Data Hub

Updates:

  • Time: Nov. 25, 2020, 11:51 a.m.
    Status: Resolved
    Update: We have addressed the issues affecting availability of Live Chat and Automation. All services operational.
  • Time: Nov. 25, 2020, 9:49 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 25, 2020, 9:48 a.m.
    Status: Investigating
    Update: We're currently investigating an incident that appears to be impacting multiple services including Live Chat, Automation, and Customer Data Hub. We will follow up as soon as we have more information to share.

Updates:

  • Time: Oct. 23, 2020, 10:19 a.m.
    Status: Resolved
    Update: Data processing is now back to real time. All systems operational
  • Time: Oct. 23, 2020, 9:58 a.m.
    Status: Monitoring
    Update: A fix has been deployed and delayed data is being processed. We're continuing to monitor as processing catches up to real-time.
  • Time: Oct. 23, 2020, 9:50 a.m.
    Status: Identified
    Update: We've identified the cause of the processing delay and are preparing a fix.
  • Time: Oct. 23, 2020, 9:35 a.m.
    Status: Investigating
    Update: We're currently investigating a delay in processing data in Customer Data Hub. This may cause Automated Messages and Sequences to be temporarily delayed.

Updates:

  • Time: May 21, 2020, 9:33 a.m.
    Status: Resolved
    Update: All services are operating normally
  • Time: May 21, 2020, 7:12 a.m.
    Status: Monitoring
    Update: Inbox and Live Chat are now available. We are monitoring the situation to ensure performance is back to normal for all customers.
  • Time: May 21, 2020, 7:05 a.m.
    Status: Investigating
    Update: GoSquared Inbox is currently unavailable for some customers – we're currently investigating the cause of this, and will update as soon as we can.
  • Time: May 21, 2020, 7:01 a.m.
    Status: Investigating
    Update: We're investigating issues affecting the availability of Chat

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Frequently Asked Questions - GoSquared

Is there a GoSquared outage?
The current status of GoSquared is: Systems Active
Where can I find the official status page of GoSquared?
The official status page for GoSquared is here
How can I get notified if GoSquared is down or experiencing an outage?
To get notified of any status changes to GoSquared, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoSquared every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoSquared do?
Utilize marketing automation, live chat, and real-time analytics to enhance business growth and efficiency.

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