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Is there an Gravyty outage?

Gravyty status: Systems Active

Last checked: 8 minutes ago

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Gravyty outages and incidents

Outage and incident data over the last 30 days for Gravyty.

There have been 2 outages or incidents for Gravyty in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gravyty

Outlogger tracks the status of these components for Xero:

Braintree API - APEC Region Active
Braintree API - CA Region Active
Braintree API - EU Region Active
Braintree API - PayPal Active
Braintree API - US Region Active
Spreedly API Active
Stripe API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
APAC Region - ec2-ap-southeast-2 Active
APAC Region - eks-ap-southeast-2 Active
APAC Region - elasticache-ap-southeast-2 Active
APAC Region - elasticbeanstalk-ap-southeast-2 Active
CA Region - ec2-ca-central-1 Active
CA Region - eks-ca-central-1 Active
CA Region - elasticache-ca-central-1 Active
CA Region - elasticbeanstalk-ca-central-1 Active
EU Region - ec2-eu-central-1 Active
EU Region - eks-eu-central-1 Active
EU Region - elasticache-eu-central-1 Active
EU Region - elasticbeanstalk-eu-central-1 Active
US Region - ec2-us-east-1 Active
US Region - eks-us-east-1 Active
US Region - elasticache-us-east-1 Active
US Region - elasticbeanstalk-us-east-1 Active
Google API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
Twilio MMS Active
Twilio SMS Active
Web App & Database - CA Region Active
Web App & Database - US Region Active
Web App & Database - US Region Active
Email Systems Active
Google Analytics Active
SendGrid API v2 Active
Data Loads & Writebacks - All Other CRMs Active
Data Loads & Writebacks - Raiser's Edge NXT Active
Data Loads & Writebacks - Salesforce Active
Email Integration - Nylas API Active
FTP Site - HostedFTP Active
Raise Prompts Active
Web App & Database - US Region Active
Component Status
Active
Braintree API - APEC Region Active
Braintree API - CA Region Active
Braintree API - EU Region Active
Braintree API - PayPal Active
Braintree API - US Region Active
Spreedly API Active
Stripe API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
Active
APAC Region - ec2-ap-southeast-2 Active
APAC Region - eks-ap-southeast-2 Active
APAC Region - elasticache-ap-southeast-2 Active
APAC Region - elasticbeanstalk-ap-southeast-2 Active
CA Region - ec2-ca-central-1 Active
CA Region - eks-ca-central-1 Active
CA Region - elasticache-ca-central-1 Active
CA Region - elasticbeanstalk-ca-central-1 Active
EU Region - ec2-eu-central-1 Active
EU Region - eks-eu-central-1 Active
EU Region - elasticache-eu-central-1 Active
EU Region - elasticbeanstalk-eu-central-1 Active
US Region - ec2-us-east-1 Active
US Region - eks-us-east-1 Active
US Region - elasticache-us-east-1 Active
US Region - elasticbeanstalk-us-east-1 Active
Active
Google API Active
Web App, Database & API - APAC Region Active
Web App, Database & API - CA Region Active
Web App, Database & API - EU Region Active
Web App, Database & API - US Region Active
Active
Twilio MMS Active
Twilio SMS Active
Web App & Database - CA Region Active
Web App & Database - US Region Active
Active
Web App & Database - US Region Active
Active
Email Systems Active
Google Analytics Active
SendGrid API v2 Active
Active
Data Loads & Writebacks - All Other CRMs Active
Data Loads & Writebacks - Raiser's Edge NXT Active
Data Loads & Writebacks - Salesforce Active
Email Integration - Nylas API Active
FTP Site - HostedFTP Active
Raise Prompts Active
Web App & Database - US Region Active

Latest Gravyty outages and incidents.

View the latest incidents for Gravyty and check for official updates:

Updates:

  • Time: Oct. 3, 2024, 12:42 a.m.
    Status: Resolved
    Update: After monitoring for several hours, this issue has been resolved and performance has returned to normal levels.
  • Time: Oct. 2, 2024, 6:50 p.m.
    Status: Monitoring
    Update: The issue was identified, and our engineers have successfully implemented a fix. We are now monitoring the results.
  • Time: Oct. 2, 2024, 6:25 p.m.
    Status: Investigating
    Update: Our engineers are aware of an issue leading to delays in processing Follow-Up requests. The team is actively investigating the underlying cause and working diligently to resolve the matter.

Updates:

  • Time: Oct. 1, 2024, 10:07 a.m.
    Status: Resolved
    Update: The site caching for Graduway sites experienced an issue that caused sites to not load or experience a slow down in functionality. The issue has been resolved

Updates:

  • Time: Oct. 2, 2024, 6:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 4 p.m.
    Status: Monitoring
    Update: Several fixes were implemented 9/27; emails sent as expected 9/30; monitoring performance throughout the day.
  • Time: Sept. 26, 2024, 7:29 p.m.
    Status: Investigating
    Update: Users are currently unable to log into MyRaise due to this matter. Our team is actively working to resolve the problem and restore access as quickly as possible.
  • Time: Sept. 26, 2024, 4:45 p.m.
    Status: Investigating
    Update: Our engineers are continuing to investigate this matter. In the meantime, we would like to inform you that the following functions are now operational: • Requesting First Drafts • Receiving First Drafts • Follow-ups are being sent Please note that the Rapid Fire First Draft feature is still not functioning. As a result, taking action on a First Draft will not automatically trigger the sending of another prompt to your Inbox.
  • Time: Sept. 26, 2024, 2:06 p.m.
    Status: Investigating
    Update: Our engineering team is actively aware of the slowdown occurring on Raise, which is contributing to delayed First Drafts and interruptions. They are currently investigating the issue to resolve it as quickly as possible. We appreciate your patience while we work to address this.

Updates:

  • Time: Sept. 26, 2024, 2:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2024, 7:29 p.m.
    Status: Monitoring
    Update: Our engineers have resolved an issue and continue to monitor the performance now that all NXT have sync'd
  • Time: Sept. 18, 2024, 8:19 p.m.
    Status: Monitoring
    Update: Our engineering team has implemented the necessary changes to address the issue. We are now actively monitoring to ensure the updates are working as expected and that there are no further disruptions. We will continue to closely observe performance and provide updates as needed.
  • Time: Sept. 18, 2024, 12:25 p.m.
    Status: Identified
    Update: Our engineers have identified the issues and are working on releasing a fix to production.
  • Time: Sept. 18, 2024, 8:30 a.m.
    Status: Identified
    Update: We have identified and issue that is affecting most, but not all NXT data loads and causing them to fail. Our engineers are actively working on resolving the issue and we will update as soon as we have more details.

Updates:

  • Time: Sept. 13, 2024, 10:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 3:30 p.m.
    Status: Monitoring
    Update: We have implemented a fix and we are currently monitoring the results. Raise prompt delivery has restarted.
  • Time: Sept. 13, 2024, 3:08 p.m.
    Status: Identified
    Update: We are deploying the fix now and expect Raise prompt delivery to go down for approximately 10 minutes as of the time of this update. Please follow this page for the next update on the resumption of prompt delivery.
  • Time: Sept. 13, 2024, 3:05 p.m.
    Status: Identified
    Update: Our engineering team has identified a potential root cause for the issue and is in the process of implementing a fix. Please be aware that we are expecting approximately 10 minutes of downtime in Raise prompt delivery when the fix is deployed. We will update this page before and after any periods of downtime.
  • Time: Sept. 13, 2024, 2:07 p.m.
    Status: Investigating
    Update: We are currently investigating email processing delays which are affecting Raise prompt delivery via Rapid Fire. Users will experience this issue as apparent stoppages in automated Raise prompt delivery, or very long waiting times between acting on a prompt and receiving the next prompt. For the time being, taking a second action on a prompt can restart emails in many cases. The recommended second action is a Skip action with a reason of "Already Contacted". Please follow this page for further updates.

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Frequently Asked Questions - Gravyty

Is there a Gravyty outage?
The current status of Gravyty is: Systems Active
Where can I find the official status page of Gravyty?
The official status page for Gravyty is here
How can I get notified if Gravyty is down or experiencing an outage?
To get notified of any status changes to Gravyty, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gravyty every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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