RetailOps outages and incidents
Outage and incident data over the last 30 days for RetailOps.
There have been 0 outages or incidents for RetailOps in the last 30 days.
Severity Breakdown:
None: 0
Minor: 0
Major: 0
Critical: 0
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Sign Up NowComponents and Services Monitored for RetailOps
Outlogger tracks the status of these components for Xero:
Google Cloud Platform Google Cloud Networking
Active
Google Cloud Platform Google Compute Engine
Active
Label Processors
Active
Login Services
Active
Media Services
Active
RetailOps Core API
Active
Search services
Active
Ship Sessions
Active
Shopify Admin
Active
Shopify API & Mobile
Active
| Component | Status |
|---|---|
| Google Cloud Platform Google Cloud Networking | Active |
| Google Cloud Platform Google Compute Engine | Active |
| Label Processors | Active |
| Login Services | Active |
| Media Services | Active |
| RetailOps Core API | Active |
| Search services | Active |
| Ship Sessions | Active |
| Shopify Admin | Active |
| Shopify API & Mobile | Active |
Latest RetailOps outages and incidents.
View the latest incidents for RetailOps and check for official updates:
ChannelAdvisor API Error
Description: Channel Advisor has updated RetailOps that they have resolved the issue and our API access will be restored by 4:45 pm Pacific time.
Status: Resolved
Impact: Major | Started At: Jan. 14, 2019, 9:21 p.m.
Updates:
-
Time: Jan. 14, 2019, 11:44 p.m.Status: ResolvedUpdate: Channel Advisor has updated RetailOps that they have resolved the issue and our API access will be restored by 4:45 pm Pacific time.
-
Time: Jan. 14, 2019, 10:09 p.m.Status: InvestigatingUpdate: ChannelAdvisor has acknowledged they are experiencing difficulty with their API, and they are actively working to resolve this issue as quickly as possible. We will continue to monitor the situation.
-
Time: Jan. 14, 2019, 9:21 p.m.Status: InvestigatingUpdate: Through our internal monitoring system, we were alerted to a high error rate being returned by ChannelAdvisor's API. Customers with ChannelAdvisor accounts may observe delayed order import and updates to their CA accounts. We are actively investigating this issue.
"Report execution failed" error
Description: This issue has been resolved for most users, and we are continuing to investigate the cause.
Status: Resolved
Impact: None | Started At: Dec. 11, 2018, 6:09 p.m.
Updates:
-
Time: Dec. 11, 2018, 6:43 p.m.Status: ResolvedUpdate: This issue has been resolved for most users, and we are continuing to investigate the cause.
-
Time: Dec. 11, 2018, 6:11 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
-
Time: Dec. 11, 2018, 6:09 p.m.Status: InvestigatingUpdate: Some customers may be experiencing an error that states, "Report execution failed". We are actively investigating the issue and it should be resolved promptly.
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Frequently Asked Questions - RetailOps
Is there a RetailOps outage?
The current status of RetailOps is: Systems Active
Where can I find the official status page of RetailOps?
The official status page for RetailOps is
here
How can I get notified if RetailOps is down or experiencing an outage?
To get notified of any status changes to RetailOps, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RetailOps every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RetailOps do?
RetailOps offers a comprehensive retail and eCommerce software solution, providing tailored tools to help businesses grow and succeed.