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Is there an Gurobi Optimization outage?

Gurobi Optimization status: Systems Active

Last checked: 6 minutes ago

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Gurobi Optimization outages and incidents

Outage and incident data over the last 30 days for Gurobi Optimization.

There have been 0 outages or incidents for Gurobi Optimization in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gurobi Optimization

Outlogger tracks the status of these components for Xero:

Gurobi Cloud Billing Active
Gurobi User Portal Active
Gurobi Website Active
Instant Cloud Manager - Global Active
Instant Cloud Provisioning - Global Active
Web License Service - Global Active
Gurobi AWS ap-northeast-1 Active
Gurobi AWS ap-southeast-2 Active
Gurobi AWS eu-central-1 Active
Gurobi AWS us-east-1 Active
Gurobi AWS us-west-1 Active
Gurobi Azure eastus Active
Gurobi Azure westeurope Active
Gurobi Azure westus2 Active
Component Status
Gurobi Cloud Billing Active
Gurobi User Portal Active
Gurobi Website Active
Instant Cloud Manager - Global Active
Instant Cloud Provisioning - Global Active
Web License Service - Global Active
Active
Gurobi AWS ap-northeast-1 Active
Gurobi AWS ap-southeast-2 Active
Gurobi AWS eu-central-1 Active
Gurobi AWS us-east-1 Active
Gurobi AWS us-west-1 Active
Gurobi Azure eastus Active
Gurobi Azure westeurope Active
Gurobi Azure westus2 Active

Latest Gurobi Optimization outages and incidents.

View the latest incidents for Gurobi Optimization and check for official updates:

Updates:

  • Time: April 1, 2021, 12:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 31, 2021, 9:55 p.m.
    Status: Monitoring
    Update: A fix is implemented; everything should be back to normal in a few minutes, once the backlog queue is processed.
  • Time: March 31, 2021, 9:43 p.m.
    Status: Identified
    Update: There is another issue with registering for website accounts. A fix should be available in approximately 30 minutes.

Updates:

  • Time: March 31, 2021, 5:05 p.m.
    Status: Resolved
    Update: We increased the limits with the upstream provider. This is now resolved.
  • Time: March 31, 2021, 5:16 a.m.
    Status: Monitoring
    Update: The daily API limit is reset; we will continue to monitor and work on this on Wednesday, US time.
  • Time: March 31, 2021, 4:44 a.m.
    Status: Identified
    Update: The issue is narrowed to an API call limit from an upstream provider. We have contacted them with an emergency request to increase the API call limit.
  • Time: March 31, 2021, 3:53 a.m.
    Status: Identified
    Update: Website registration is delayed; there is an issue with an upstream provider. We are contacting the provider to get this resolved as quickly as possible.

Updates:

  • Time: March 28, 2021, 4 p.m.
    Status: Resolved
    Update: The issue is now resolved. If you have a problem registering for the Gurobi website, please contact [email protected].
  • Time: March 28, 2021, 1:43 p.m.
    Status: Monitoring
    Update: The fix is in place and appears to be working. However, it may take up to an hour for the remaining data to catch up. We will monitor this through the day.
  • Time: March 28, 2021, 1:35 p.m.
    Status: Identified
    Update: The issue is identified and a fix should be in place within 30 minutes.
  • Time: March 28, 2021, 9:44 a.m.
    Status: Investigating
    Update: Currently, Gurobi registrations for new website accounts are severely delayed. We are currently investigating the issue and will send an update as soon as we have more information. If you need urgent assistance, please send email to [email protected] and we will try to help. Existing website accounts are not affected.

Updates:

  • Time: March 16, 2021, 12:13 a.m.
    Status: Resolved
    Update: The underlying issue from Azure has not been closed, but we are no longer experiencing connectivity issues.
  • Time: March 15, 2021, 9:55 p.m.
    Status: Monitoring
    Update: As reported by Azure, we are experiencing authentication issues. Azure is currently applying fixes and we are closely monitoring the progress.
  • Time: March 15, 2021, 9:52 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 15, 2021, 9:35 p.m.
    Status: Investigating
    Update: We are currently experiencing connectivity issues with Azure as of 14:25 CST. Azure has identified an Active Directory issue that may be related and they are working on resolving it. We strongly recommend our customers to use AWS pending issue is swiftly resolved. We appreciate your patience on this.

Updates:

  • Time: March 11, 2021, 9:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 11, 2021, 8:08 p.m.
    Status: Monitoring
    Update: There is an intermittent issue where users report errors when logging into the Gurobi website. We have implemented a fix and are watching to see if this is now resolved. This appears to be partly due to increased traffic following the previous database issue.

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Frequently Asked Questions - Gurobi Optimization

Is there a Gurobi Optimization outage?
The current status of Gurobi Optimization is: Systems Active
Where can I find the official status page of Gurobi Optimization?
The official status page for Gurobi Optimization is here
How can I get notified if Gurobi Optimization is down or experiencing an outage?
To get notified of any status changes to Gurobi Optimization, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gurobi Optimization every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gurobi Optimization do?
Gurobi's Decision Intelligence service combines machine learning and optimization to help Data Scientists, Operations Researchers, Business Leaders, Academics, Consultants, and ISVs make optimized decisions.