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Outage and incident data over the last 30 days for Helpshift.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Amazon Webservices datacenter #1 | Active |
Amazon Webservices datacenter #2 | Active |
Analytics Dashboard | Active |
Audit Trail | Active |
Auto Assignment | Active |
Bots | Active |
Channel Integrations | Active |
CSV Reports | Active |
Email delivery | Active |
Helpshift APIs | Active |
Helpshift Dashboard | Active |
Inbound email processing | Active |
Issue Logs | Active |
Issues Analytics API | Active |
Language AI | Active |
Management Portal | Active |
Mobile SDK | Active |
New Issue Automation | Active |
PowerBi | Active |
Predict | Active |
Pre-issue flow | Active |
Private Notes | Active |
Push Notifications | Active |
Quick Replies | Active |
Salesforce Sync | Active |
Sentiment Analysis | Active |
Show Logs | Active |
Smart Intents | Active |
Time Based Automation | Active |
Tiny URL | Active |
User Presence Detection - RTO | Active |
Web Chat | Active |
Webhooks | Active |
Web Support Page | Active |
View the latest incidents for Helpshift and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Aug. 14, 2024, 10:51 a.m.
Description: This incident is now Resolved
Status: Resolved
Impact: Minor | Started At: July 18, 2024, 9:52 a.m.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: July 8, 2024, 11:57 a.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: May 31, 2024, 8:20 a.m.
Description: We're pleased to inform you that the incident affecting the Outbound Mail Delivery system has been successfully resolved. We apologize for any inconvenience this has caused, and we appreciate your patience and understanding during this time. If you encounter any additional issues or have any questions, please do not hesitate to contact our support team (support@helpshift.com). I appreciate your cooperation.
Status: Resolved
Impact: Major | Started At: May 27, 2024, 3:31 p.m.
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