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Is there an HireVue outage?

HireVue status: Systems Active

Last checked: 18 minutes ago

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HireVue outages and incidents

Outage and incident data over the last 30 days for HireVue.

There have been 1 outages or incidents for HireVue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for HireVue

Outlogger tracks the status of these components for Xero:

Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Component Status
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active

Latest HireVue outages and incidents.

View the latest incidents for HireVue and check for official updates:

Updates:

  • Time: Oct. 3, 2024, 10:09 p.m.
    Status: Resolved
    Update: We have resolved this issue and will continue to work on further solutions that will prevent further impacts and occurrences in the future.
  • Time: Oct. 3, 2024, 7:02 p.m.
    Status: Investigating
    Update: We are experiencing a service disruption with T2O Workday and Avature customer integrations within our US region. We have identified an issue affecting candidate creation across various integrations. This problem is due to a locking mechanism in our system that is causing timeouts and failures when processing multiple assessment requests simultaneously during periods of high traffic. To address this immediately, we are in the process of removing the locking code, which should resolve the issue and allow candidate creation processes to move forward without interruptions. In addition to this fix, we are working on further optimizations to eliminate remaining slowdowns. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: Sept. 6, 2024, 4:41 p.m.
    Status: Resolved
    Update: After monitoring all environments for stability, we are pleased to report that the issue has been fully resolved. The AI assessment scores are now displaying correctly across all regions
  • Time: Sept. 5, 2024, 9:53 p.m.
    Status: Monitoring
    Update: We have deployed a fix to all affected environments and will continue to monitor.
  • Time: Sept. 5, 2024, 9:52 p.m.
    Status: Identified
    Update: We have deployed a fix to all affected environments and will continue to monitor.
  • Time: Sept. 5, 2024, 6:17 p.m.
    Status: Identified
    Update: We have identified a potential fix for the issue and are currently in the testing phase. Early results from our tests are positive, and we are making good progress toward resolving the problem. We are confident that this is a display issue only, and the scores for our assessment suite are not lost. Once the issue is fully resolved, the scores will be available. We appreciate your patience as we work to restore full service. As progress continues, we will provide further updates.
  • Time: Sept. 5, 2024, 4:52 p.m.
    Status: Identified
    Update: We are experiencing a service disruption with T2O Assessments within our US, EU, and AU regions. Customers report being unable to view the AI assessment score on completed interviews. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: July 16, 2024, 12:07 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: July 15, 2024, 8:02 p.m.
    Status: Identified
    Update: We have determined the root cause of the issue regarding HireVue's VJT Assessment Exercise service and are confident that the impact is minimal and not candidate impacting. Our team is working towards a resolution; a final update will be made when the issue is resolved.
  • Time: July 15, 2024, 6:09 p.m.
    Status: Investigating
    Update: We are still investigating the issue and will provide updates as they become available. Please note that this disruption does not impact candidates.
  • Time: July 15, 2024, 5:07 p.m.
    Status: Investigating
    Update: We are experiencing a service disruption regarding HireVue's VJT assessment exercise within our US & EU/AU environment. This issue is disrupting the creation of VJTs regarding the media used within the exercise. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: June 18, 2024, 10:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2024, 1:54 a.m.
    Status: Monitoring
    Update: We are continuing to monitor.
  • Time: June 17, 2024, 10:23 p.m.
    Status: Monitoring
    Update: The issue is identified and a fix applied. The team will continue to monitor.
  • Time: June 17, 2024, 7:18 p.m.
    Status: Investigating
    Update: Message: We are experiencing a service disruption with the Legacy VJT and T2O services within our US, Europe, and Australia regions. Users may see intermittent 504 errors. And integrated ATS’ requests may experience delays or failures. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: April 19, 2024, 12:57 a.m.
    Status: Resolved
    Update: We have continued monitoring the application over the last two hours and have determined that this incident is now resolved.
  • Time: April 18, 2024, 10:40 p.m.
    Status: Monitoring
    Update: We have reverted a change in production that was causing the degradation and outage. We are back to full functionality for the application. We are continuing to monitor the situation.
  • Time: April 18, 2024, 10:06 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. We are updating the status of the listed components below to "down". We will continue to provide updates as the status changes.
  • Time: April 18, 2024, 9:57 p.m.
    Status: Investigating
    Update: We are experiencing a degraded performance with the T2O application within our US region. We've identified what is causing the degraded performance and are working to bring the site back to expected performance levels. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

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Frequently Asked Questions - HireVue

Is there a HireVue outage?
The current status of HireVue is: Systems Active
Where can I find the official status page of HireVue?
The official status page for HireVue is here
How can I get notified if HireVue is down or experiencing an outage?
To get notified of any status changes to HireVue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of HireVue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does HireVue do?
HireVue's hiring platform offers a comprehensive recruitment solution with video interviews, assessments, and AI automation for enterprise-level hiring needs.