Honeycomb Status: Check if Honeycomb down or having an outage.

Honeycomb outages and incidents

Outage and incident data over the last 30 days for Honeycomb.

There have been 4 outages or incidents for Honeycomb in the last 30 days.

Severity Breakdown:

None: 0

Minor: 3

Major: 1

Critical: 0

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Components and Services Monitored for Honeycomb

Outlogger tracks the status of these components for Xero:

api.eu1.honeycomb.io - EU1 Event Ingest Active

api.honeycomb.io - US1 Event Ingest Active

Sandbox Active

ui.eu1.honeycomb.io - EU1 Activity Log Active

ui.eu1.honeycomb.io - EU1 App Interface Active

ui.eu1.honeycomb.io - EU1 Querying Active

ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting Active

ui.honeycomb.io - US1 Activity Log Active

ui.honeycomb.io - US1 App Interface Active

ui.honeycomb.io - US1 Querying Active

ui.honeycomb.io - US1 Trigger & SLO Alerting Active

www.honeycomb.io Active

Component	Status
api.eu1.honeycomb.io - EU1 Event Ingest	Active
api.honeycomb.io - US1 Event Ingest	Active
Sandbox	Active
ui.eu1.honeycomb.io - EU1 Activity Log	Active
ui.eu1.honeycomb.io - EU1 App Interface	Active
ui.eu1.honeycomb.io - EU1 Querying	Active
ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting	Active
ui.honeycomb.io - US1 Activity Log	Active
ui.honeycomb.io - US1 App Interface	Active
ui.honeycomb.io - US1 Querying	Active
ui.honeycomb.io - US1 Trigger & SLO Alerting	Active
www.honeycomb.io	Active

Latest Honeycomb outages and incidents.

View the latest incidents for Honeycomb and check for official updates:

Sandbox failing to render

Description: The sandbox environment is now fully functional.

Status: Resolved

Impact: Major | Started At: Sept. 27, 2024, 8:11 p.m.

Updates:

Time: Sept. 30, 2024, 1:18 p.m.

Status: Resolved

Update: The sandbox environment is now fully functional.
Time: Sept. 27, 2024, 10:30 p.m.

Status: Monitoring

Update: We have identified the issue and applied a fix that we are monitoring. In the meantime you can refresh the page or if you are presented with the cookie acceptance dialog, accepting the cookies and refreshing the page will also work.
Time: Sept. 27, 2024, 10:22 p.m.

Status: Monitoring

Update: We have identified the issue and applied a fix that we are monitoring. This impacts people who have declined to receive cookies, temporarily accepting cookies will allow access to play.honeycomb.io in the meantime.
Time: Sept. 27, 2024, 8:11 p.m.

Status: Investigating

Update: We are continuing to investigate this issue.
Time: Sept. 27, 2024, 8:11 p.m.

Status: Investigating

Update: We are investigating reports that the sandbox environment is failing to render

Queries and triggers looking back more than 2 hours may sometimes fail

Description: Our fix has been identified and deployed, and there is no indication of further customer impact.

Status: Resolved

Impact: Minor | Started At: Sept. 23, 2024, 7:37 p.m.

Updates:

Time: Sept. 23, 2024, 9:37 p.m.

Status: Resolved

Update: Our fix has been identified and deployed, and there is no indication of further customer impact.
Time: Sept. 23, 2024, 8:32 p.m.

Status: Monitoring

Update: We've found the right set of fixes required to stabilize everything. Queries should work as usual but we're keeping an eye on service stability.
Time: Sept. 23, 2024, 8:22 p.m.

Status: Identified

Update: we have rolled back our change as narrowly and quickly as we could, but we are finding it was connected to more elements of our infrastructure. We are still gradually rolling back more components until we stabilize querying of older data.
Time: Sept. 23, 2024, 7:37 p.m.

Status: Identified

Update: We have identified an issue with a recent build that causes queries and triggers that look back further than 2 hours to sometimes fail. Retrying queries should work but may take multiple attempts. We are currently preparing a fix.

Activity log events delayed

Description: All backlogged events have finished processing and new events are being processed normally

Status: Resolved

Impact: Minor | Started At: Sept. 9, 2024, 10:21 p.m.

Updates:

Time: Sept. 9, 2024, 10:39 p.m.

Status: Resolved

Update: All backlogged events have finished processing and new events are being processed normally
Time: Sept. 9, 2024, 10:21 p.m.

Status: Monitoring

Update: For clarification on the previous resolution - we are actually delayed by around half an hour but no events have been lost and when the backlog finishes processing we will resume normal posting of events

Activity Log events delayed

Description: Ingestion of new events into the Activity Log is no longer delayed. No data has been lost.

Status: Resolved

Impact: Minor | Started At: Sept. 9, 2024, 9:19 p.m.

Updates:

Time: Sept. 9, 2024, 10:14 p.m.

Status: Resolved

Update: Ingestion of new events into the Activity Log is no longer delayed. No data has been lost.
Time: Sept. 9, 2024, 9:19 p.m.

Status: Investigating

Update: Ingestion of new events into the Activity Log is delayed. Historical events are still queryable, but new events will not appear.

retriever querying impacted due to grpc lib upgrade

Description: Monitoring continuing for a short while longer to ensure the Honeycomb experience is back to normal.

Status: Monitoring

Impact: None | Started At: Aug. 30, 2024, 1:21 p.m.

Updates:

Time: Aug. 30, 2024, 1:31 p.m.

Status: Monitoring

Update: Monitoring continuing for a short while longer to ensure the Honeycomb experience is back to normal.
Time: Aug. 30, 2024, 1:22 p.m.

Status: Monitoring

Update: An errant change caused retrievers to start crashing. We've backed out the relevant change and are monitoring to ensure things have returned to normal
Time: Aug. 30, 2024, 1:21 p.m.

Status: Monitoring

Update: https://github.com/honeycombio/hound/pull/19536 caused retrievers to start crashing. We've backed out the relevant change and are monitoring to ensure things have returned to normal

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Frequently Asked Questions - Honeycomb

Is there a Honeycomb outage?

The current status of Honeycomb is: Systems Active

Where can I find the official status page of Honeycomb?

The official status page for Honeycomb is here

How can I get notified if Honeycomb is down or experiencing an outage?

To get notified of any status changes to Honeycomb, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Honeycomb every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

What does Honeycomb do?

Honeycomb is a software debugging tool designed to assist in quickly resolving issues within distributed services. Sign up for a free trial.

Is there an Honeycomb outage?

Honeycomb status: Systems Active

Honeycomb outages and incidents

There have been 4 outages or incidents for Honeycomb in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Components and Services Monitored for Honeycomb

Latest Honeycomb outages and incidents.

Sandbox failing to render

Updates:

Queries and triggers looking back more than 2 hours may sometimes fail

Updates:

Activity log events delayed

Updates:

Activity Log events delayed

Updates:

retriever querying impacted due to grpc lib upgrade

Updates:

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Frequently Asked Questions - Honeycomb

Is there a Honeycomb outage?

Where can I find the official status page of Honeycomb?

How can I get notified if Honeycomb is down or experiencing an outage?

What does Honeycomb do?

Start monitoring now!