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Is there an Housecall Pro outage?

Housecall Pro status: Systems Active

Last checked: 8 minutes ago

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Housecall Pro outages and incidents

Outage and incident data over the last 30 days for Housecall Pro.

There have been 0 outages or incidents for Housecall Pro in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Housecall Pro

Outlogger tracks the status of these components for Xero:

Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active
Component Status
Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active

Latest Housecall Pro outages and incidents.

View the latest incidents for Housecall Pro and check for official updates:

Updates:

  • Time: Feb. 3, 2024, 4:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 3, 2024, 2:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 3, 2024, 1:31 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 3, 2024, 12:32 a.m.
    Status: Investigating
    Update: Our Customer Search is currently slow to add or change Customers. If you add a new customer, or change an existing one, that change will not show up in searches immediately. We are diligently working to restore the service and appreciate your patience. Please subscribe to our status page to receive updates.

Updates:

  • Time: Sept. 21, 2023, 5:07 p.m.
    Status: Resolved
    Update: Google has resolved the issue and functionality should be fully restored. We are monitoring closely to ensure no further issues.
  • Time: Sept. 21, 2023, 4:15 p.m.
    Status: Monitoring
    Update: Google is experiencing degraded performance with its Google Calendar API. This may be causing users to see error messages, experience latency, or other unexpected behavior when accessing their Google Calendar through Housecall Pro. They are working diligently to address the issue. Please subscribe to our status page to receive updates.
  • Time: Sept. 21, 2023, 2:49 p.m.
    Status: Identified
    Update: We are investigating an issue with syncing Google calendars. Google API is experiencing degraded performance.

Updates:

  • Time: Sept. 19, 2023, 5:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2023, 11:16 p.m.
    Status: Identified
    Update: QuickBooks is experiencing an issue causing an increase in errors. This may cause Housecall Pro users to see errors when importing data from QuickBooks to Housecall Pro, or sending Housecall Pro jobs or payments to QuickBooks Online. They have identified the source of the problem and are working to resolve it. Once complete, errors will need to be reprocessed.

Updates:

  • Time: Sept. 14, 2023, 12:52 a.m.
    Status: Resolved
    Update: The issue has been resolved and chat functionality has been fully restored. We will monitor closely to ensure no further outages. Chat functionality was down 211 minutes from 20:28-23:59 UTC.
  • Time: Sept. 13, 2023, 11:06 p.m.
    Status: Identified
    Update: Our 3rd party provider that supports our chat feature is experiencing an outage, causing the functionality to be temporarily unavailable. We are diligently working with our provider to restore the service and appreciate your patience. Please subscribe to our status page to receive updates.

Updates:

  • Time: Sept. 7, 2023, 6:57 p.m.
    Status: Resolved
    Update: This issue has been addressed. We will continue to monitor closely and update our status page if anything changes.
  • Time: Sept. 6, 2023, 10:12 p.m.
    Status: Identified
    Update: We have identified the issue and appreciate your patience as we diligently work to resolve it.
  • Time: Sept. 6, 2023, 7:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2023, 5:21 p.m.
    Status: Investigating
    Update: We are currently experiencing technical issues related to Customer Card on File within the iOS and Android apps. Our team is investigating and appreciate your patience while we work to quickly identify and fix it. Please subscribe to our status page to receive updates when we have a resolution.

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Frequently Asked Questions - Housecall Pro

Is there a Housecall Pro outage?
The current status of Housecall Pro is: Systems Active
Where can I find the official status page of Housecall Pro?
The official status page for Housecall Pro is here
How can I get notified if Housecall Pro is down or experiencing an outage?
To get notified of any status changes to Housecall Pro, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Housecall Pro every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Housecall Pro do?
Housecall Pro is a software solution for home service businesses, trusted by over 35,000 field service professionals. Join their success today.

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