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Is there an Housecall Pro outage?

Housecall Pro status: Systems Active

Last checked: 5 minutes ago

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Housecall Pro outages and incidents

Outage and incident data over the last 30 days for Housecall Pro.

There have been 0 outages or incidents for Housecall Pro in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Housecall Pro

Outlogger tracks the status of these components for Xero:

Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active
Component Status
Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active

Latest Housecall Pro outages and incidents.

View the latest incidents for Housecall Pro and check for official updates:

Updates:

  • Time: Aug. 23, 2023, 4:18 p.m.
    Status: Resolved
    Update: On August 22, 2023 Intuit released an update causing QuickBooks Desktop certifications to expire. This impacted many Housecall Pro connected users and requires action to fix. To quickly resolve this issue, please click the following link and follow the instructions provided by QuickBooks Help: How to fix the error QuickBooks - Application with Revoked Certificate https://quickbooks.intuit.com/learn-support/en-us/help-article/web-integration/fix-error-quickbooks-application-revoked/L6Y849bKg_US_en_US?uid=llnvbth8

Updates:

  • Time: July 31, 2023, 10:07 p.m.
    Status: Resolved
    Update: This incident has been resolved. Customer search was down 91 minutes from 19:04-20:34 UTC, and performance was degraded 23 minutes from 19:35-19:58.
  • Time: July 31, 2023, 9:27 p.m.
    Status: Monitoring
    Update: All services have been fully restored. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further issues.
  • Time: July 31, 2023, 8:43 p.m.
    Status: Identified
    Update: We have identified the issue and are working on a fix.
  • Time: July 31, 2023, 7:35 p.m.
    Status: Investigating
    Update: We are investigating reports of intermittent search issues within the application.

Updates:

  • Time: July 24, 2023, 9:30 p.m.
    Status: Resolved
    Update: All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further outages. The site was down 34 minutes from 19:51-20:25 UTC.
  • Time: July 24, 2023, 8:40 p.m.
    Status: Monitoring
    Update: All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further outages.
  • Time: July 24, 2023, 8:21 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 24, 2023, 8:08 p.m.
    Status: Investigating
    Update: We’re currently experiencing a technical issue and diligently working to quickly restore our services. Please subscribe to our status page to receive updates.

Updates:

  • Time: July 18, 2023, 7:43 p.m.
    Status: Resolved
    Update: This incident has been resolved. The site was down 22 minutes from 16:35-16:57 UTC.
  • Time: July 18, 2023, 5:53 p.m.
    Status: Monitoring
    Update: All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further outages.
  • Time: July 18, 2023, 5:45 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 18, 2023, 5:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 18, 2023, 4:49 p.m.
    Status: Investigating
    Update: We’re currently experiencing a technical issue and diligently working to quickly restore our services. Please subscribe to our status page to receive updates.

Updates:

  • Time: July 25, 2023, 11:06 p.m.
    Status: Resolved
    Update: HCP Assist was down 23 minutes from 16:35-16:58 UTC.

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Frequently Asked Questions - Housecall Pro

Is there a Housecall Pro outage?
The current status of Housecall Pro is: Systems Active
Where can I find the official status page of Housecall Pro?
The official status page for Housecall Pro is here
How can I get notified if Housecall Pro is down or experiencing an outage?
To get notified of any status changes to Housecall Pro, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Housecall Pro every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Housecall Pro do?
Housecall Pro is a software solution for home service businesses, trusted by over 35,000 field service professionals. Join their success today.

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