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Is there an Housecall Pro outage?

Housecall Pro status: Systems Active

Last checked: 8 minutes ago

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Housecall Pro outages and incidents

Outage and incident data over the last 30 days for Housecall Pro.

There have been 0 outages or incidents for Housecall Pro in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Housecall Pro

Outlogger tracks the status of these components for Xero:

Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active
Component Status
Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active

Latest Housecall Pro outages and incidents.

View the latest incidents for Housecall Pro and check for official updates:

Updates:

  • Time: Feb. 2, 2022, 10:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2022, 7:54 p.m.
    Status: Monitoring
    Update: The application has recovered as of 11:08AM PST. All features are up and stable. We are continuing to investigate and monitor the system closely.
  • Time: Feb. 2, 2022, 6:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 2, 2022, 6:59 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing slow load times and intermittent failures.

Updates:

  • Time: Dec. 15, 2021, 5:18 p.m.
    Status: Resolved
    Update: All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly worked through the outage with our web service provider.
  • Time: Dec. 15, 2021, 5:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. Web and mobile apps are back up and running.
  • Time: Dec. 15, 2021, 4:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 15, 2021, 4:45 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 15, 2021, 4:26 p.m.
    Status: Monitoring
    Update: Our web service provider has began to resolve the issues affecting our platform. Users should begin to see Housecall Pro services coming back online. We are continuing to monitor the issue and restore our platform back to normal.
  • Time: Dec. 15, 2021, 3:38 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with an upstream provider that is causing our application and many third party integrations to be unavailable.

Updates:

  • Time: Dec. 10, 2021, 10:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 10, 2021, 9:23 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 10, 2021, 9:11 p.m.
    Status: Monitoring
    Update: The issue appears to be recovering; we continue to monitor the situation.
  • Time: Dec. 10, 2021, 8:59 p.m.
    Status: Identified
    Update: The 3rd-party provider has identified the issue and is working on mitigation.
  • Time: Dec. 10, 2021, 8:56 p.m.
    Status: Identified
    Update: The 3rd-party provider has identified the issue and is working on mitigation.
  • Time: Dec. 10, 2021, 8:52 p.m.
    Status: Investigating
    Update: We're experiencing issues sending SMS through our 3rd-party service. They have been notified and are investigating.

Updates:

  • Time: Dec. 8, 2021, 2:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 8, 2021, 1:11 a.m.
    Status: Monitoring
    Update: The back-end service provider is recovering and things should be returning to normal, although there may be some delays.
  • Time: Dec. 8, 2021, 1:10 a.m.
    Status: Monitoring
    Update: The back-end service provider is recovering and things should be returning to normal, although there may be some delays.
  • Time: Dec. 7, 2021, 10:34 p.m.
    Status: Identified
    Update: The upstream service provider has begun executing a fix. Some services may begin to function again. We do not yet have an ETA on a full recovery.
  • Time: Dec. 7, 2021, 9 p.m.
    Status: Identified
    Update: We are monitoring a service provider outage impacting multiple 3rd-party providers that we use (loans, email sending and tax calculations).
  • Time: Dec. 7, 2021, 9 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 7, 2021, 8:59 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 7, 2021, 8:07 p.m.
    Status: Identified
    Update: We are monitoring a service provider outage impacting multiple 3rd-party providers that we use (loans, email sending and tax calculations).

Updates:

  • Time: Nov. 18, 2021, 7:25 p.m.
    Status: Resolved
    Update: Facebook reviews functionality has been restored. Please check the reviews app and reconnect your Facebook business page if it has been disconnected.
  • Time: Nov. 17, 2021, 8:35 p.m.
    Status: Identified
    Update: Facebook reviews are currently disabled in Housecall Pro. Our team is working with Facebook to resolve the issue. Until then, Facebook reviews should be viewed and managed directly from your Facebook business page.

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Frequently Asked Questions - Housecall Pro

Is there a Housecall Pro outage?
The current status of Housecall Pro is: Systems Active
Where can I find the official status page of Housecall Pro?
The official status page for Housecall Pro is here
How can I get notified if Housecall Pro is down or experiencing an outage?
To get notified of any status changes to Housecall Pro, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Housecall Pro every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Housecall Pro do?
Housecall Pro is a software solution for home service businesses, trusted by over 35,000 field service professionals. Join their success today.

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