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Is there an Housecall Pro outage?

Housecall Pro status: Systems Active

Last checked: 4 minutes ago

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Housecall Pro outages and incidents

Outage and incident data over the last 30 days for Housecall Pro.

There have been 0 outages or incidents for Housecall Pro in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Housecall Pro

Outlogger tracks the status of these components for Xero:

Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active
Component Status
Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active

Latest Housecall Pro outages and incidents.

View the latest incidents for Housecall Pro and check for official updates:

Updates:

  • Time: Oct. 20, 2021, 12:14 a.m.
    Status: Resolved
    Update: We have verified that our systems are now operating normally.
  • Time: Oct. 19, 2021, 11:21 p.m.
    Status: Monitoring
    Update: The system is now fully operational and we are monitoring to ensure continued stability.
  • Time: Oct. 19, 2021, 9:58 p.m.
    Status: Investigating
    Update: We're currently investigating long wait times on page loads as well as increased error responses accessing Housecall Pro.

Updates:

  • Time: July 14, 2021, 10:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2021, 9:51 p.m.
    Status: Identified
    Update: We have identified an issue with searching Line Item Templates. We have determined the root cause and are working towards a resolution.

Updates:

  • Time: June 15, 2021, 3:17 a.m.
    Status: Resolved
    Update: We have deployed a fix for both customers and pricelist templates not showing up in search
  • Time: June 14, 2021, 9:44 p.m.
    Status: Identified
    Update: We continue to work towards a full resolution. We have deployed a fix that should mitigate the issue with new customers not showing up in search. We will continue to work on a resolution for pricelist templates.
  • Time: June 14, 2021, 4:38 p.m.
    Status: Identified
    Update: We are continuing to work towards a resolution. In the meantime, new customers and pricelist templates are saved but do not show up in search.
  • Time: June 14, 2021, 2:23 p.m.
    Status: Identified
    Update: We have identified the issue and are working towards a resolution.
  • Time: June 14, 2021, 1:47 p.m.
    Status: Investigating
    Update: We are investigating an issue where customers and line item templates added to the system do not show up in search.

Updates:

  • Time: April 30, 2021, 5:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 30, 2021, 5:27 p.m.
    Status: Investigating
    Update: Some accounts are experiencing issues when attempting to load various parts of the software.

Updates:

  • Time: March 30, 2021, 6:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 30, 2021, 5:41 p.m.
    Status: Identified
    Update: The issue has been identified and we are implementing a fix.
  • Time: March 30, 2021, 5:37 p.m.
    Status: Investigating
    Update: Users may have issues connecting to Housecall Pro through the web or mobile apps. We are investigating the issue and will update here as new information becomes available.

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Frequently Asked Questions - Housecall Pro

Is there a Housecall Pro outage?
The current status of Housecall Pro is: Systems Active
Where can I find the official status page of Housecall Pro?
The official status page for Housecall Pro is here
How can I get notified if Housecall Pro is down or experiencing an outage?
To get notified of any status changes to Housecall Pro, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Housecall Pro every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Housecall Pro do?
Housecall Pro is a software solution for home service businesses, trusted by over 35,000 field service professionals. Join their success today.

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