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Is there an Renaissance Learning outage?

Renaissance Learning status: Minor Outage

Last checked: 13 minutes ago

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Renaissance Learning outages and incidents

Outage and incident data over the last 30 days for Renaissance Learning.

There have been 2 outages or incidents for Renaissance Learning in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Renaissance Learning

Outlogger tracks the status of these components for Xero:

Accelerated Reader Performance Issues
DnA Active
eduCLIMBER Active
eSchoolData Active
FastBridge Active
IO Classroom Active
Renaissance Growth Platform Active
Renaissance Next for Teachers Active
SchoolCity Active
Star Assessments Performance Issues
Star Phonics Active
Star Preschool Active
Alpine Education Active
Automated Imports Active
Itembank Active
Job Queue Active
Lightning Grader Active
Notifications Active
Online Testing Active
Portal Active
Prebuilt Reporting Active
PupilPath Active
SFTP Active
ZELibrary Active
Phone System Active
Support Cases / Emails Active
Component Status
Accelerated Reader Performance Issues
DnA Active
eduCLIMBER Active
eSchoolData Active
FastBridge Active
IO Classroom Active
Renaissance Growth Platform Active
Renaissance Next for Teachers Active
SchoolCity Active
Star Assessments Performance Issues
Star Phonics Active
Star Preschool Active
Active
Alpine Education Active
Automated Imports Active
Itembank Active
Job Queue Active
Lightning Grader Active
Notifications Active
Online Testing Active
Portal Active
Prebuilt Reporting Active
PupilPath Active
SFTP Active
ZELibrary Active
Active
Phone System Active
Support Cases / Emails Active

Latest Renaissance Learning outages and incidents.

View the latest incidents for Renaissance Learning and check for official updates:

Updates:

  • Time: Oct. 3, 2024, 2:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 3, 2024, 1:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 3, 2024, 12:29 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where SchoolCity users are not able to login to the Staff Portal.

Updates:

  • Time: Oct. 2, 2024, 7:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 2, 2024, 7:01 p.m.
    Status: Investigating
    Update: We are currently investigating an issue effecting AR & Star where some customers may see a misalignment between Academic Session Dates & Goals.

Updates:

  • Time: Oct. 1, 2024, 2:13 p.m.
    Status: Resolved
    Update: We experienced a sudden spike in demand from 8:38 AM to 9:08 AM ET today, which caused our servers to not scale up fast enough. As a result, some users may have experienced slow loading pages and occasional error pages during this time. We have identified and resolved the issue, and our servers are now operating normally. We have also made adjustments to set a higher baseline and scale up more quickly. We apologize for any inconvenience this may have caused.

Updates:

  • Time: Sept. 17, 2024, 1:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 16, 2024, 7:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 16, 2024, 7:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 16, 2024, 6:10 p.m.
    Status: Investigating
    Update: Scores are processing slowly for some DnA clients. Our team is currently looking into the issue.

Updates:

  • Time: Sept. 14, 2024, 11:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 11:55 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 13, 2024, 11:08 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 13, 2024, 10:53 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting the ability for customers to print answer sheets.

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Frequently Asked Questions - Renaissance Learning

Is there a Renaissance Learning outage?
The current status of Renaissance Learning is: Minor Outage
Where can I find the official status page of Renaissance Learning?
The official status page for Renaissance Learning is here
How can I get notified if Renaissance Learning is down or experiencing an outage?
To get notified of any status changes to Renaissance Learning, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Renaissance Learning every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Renaissance Learning do?
This service provides answers to education-related questions to enhance success for both students and educators. Join us in transforming education.

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