Company Logo

Is there an imgix outage?

imgix status: Systems Active

Last checked: 50 seconds ago

Get notified about any outages, downtime or incidents for imgix and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

imgix outages and incidents

Outage and incident data over the last 30 days for imgix.

There have been 1 outages or incidents for imgix in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for imgix

Outlogger tracks the status of these components for Xero:

API Service Active
Docs Active
Purging Active
Rendering Infrastructure Active
Sandbox Active
Stripe API Active
Web Administration Tools Active
Amsterdam (AMS) Active
Ashburn (BWI) Active
Ashburn (DCA) Active
Ashburn (IAD) Active
Atlanta (ATL) Active
Atlanta (FTY) Active
Atlanta (PDK) Active
Auckland (AKL) Active
Boston (BOS) Active
Brisbane (BNE) Active
Buenos Aires (EZE) Active
Cape Town (CPT) Active
Chennai (MAA) Active
Chicago (CHI) Active
Chicago (MDW) Active
Chicago (ORD) Active
Columbus (CMH) Active
Content Delivery Network Active
Copenhagen (CPH) Active
Curitiba (CWB) Active
Dallas (DAL) Active
Dallas (DFW) Active
Denver (DEN) Active
Dubai (FJR) Active
Frankfurt (FRA) Active
Frankfurt (HHN) Active
Helsinki (HEL) Active
Hong Kong (HKG) Active
Houston (IAH) Active
Johannesburg (JNB) Active
London (LCY) Active
London (LHR) Active
Los Angeles (BUR) Active
Los Angeles (LAX) Active
Madrid (MAD) Active
Melbourne (MEL) Active
Miami (MIA) Active
Milan (MXP) Active
Minneapolis (MSP) Active
Montreal (YUL) Active
Mumbai (BOM) Active
Newark (EWR) Active
New York (JFK) Active
New York (LGA) Active
Osaka (ITM) Active
Palo Alto (PAO) Active
Paris (CDG) Active
Perth (PER) Active
Rio de Janeiro (GIG) Active
San Jose (SJC) Active
Santiago (SCL) Active
Sāo Paulo (GRU) Active
Seattle (SEA) Active
Singapore (SIN) Active
Stockholm (BMA) Active
Sydney (SYD) Active
Tokyo (HND) Active
Tokyo (NRT) Active
Tokyo (TYO) Active
Toronto (YYZ) Active
Vancouver (YVR) Active
Wellington (WLG) Active
imgix DNS Network Active
NS1 Global DNS Network Active
Netlify Content Distribution Network Active
Netlify Origin Servers Active
Google Cloud Storage Active
s3-ap-northeast-1 Active
s3-ap-northeast-2 Active
s3-ap-southeast-1 Active
s3-ap-southeast-2 Active
s3-ca-central-1 Active
s3-eu-central-1 Active
s3-eu-west-1 Active
s3-eu-west-2 Active
s3-eu-west-3 Active
s3-sa-east-1 Active
s3-us-east-2 Active
s3-us-standard Active
s3-us-west-1 Active
s3-us-west-2 Active
Component Status
API Service Active
Docs Active
Purging Active
Rendering Infrastructure Active
Sandbox Active
Stripe API Active
Web Administration Tools Active
Active
Amsterdam (AMS) Active
Ashburn (BWI) Active
Ashburn (DCA) Active
Ashburn (IAD) Active
Atlanta (ATL) Active
Atlanta (FTY) Active
Atlanta (PDK) Active
Auckland (AKL) Active
Boston (BOS) Active
Brisbane (BNE) Active
Buenos Aires (EZE) Active
Cape Town (CPT) Active
Chennai (MAA) Active
Chicago (CHI) Active
Chicago (MDW) Active
Chicago (ORD) Active
Columbus (CMH) Active
Content Delivery Network Active
Copenhagen (CPH) Active
Curitiba (CWB) Active
Dallas (DAL) Active
Dallas (DFW) Active
Denver (DEN) Active
Dubai (FJR) Active
Frankfurt (FRA) Active
Frankfurt (HHN) Active
Helsinki (HEL) Active
Hong Kong (HKG) Active
Houston (IAH) Active
Johannesburg (JNB) Active
London (LCY) Active
London (LHR) Active
Los Angeles (BUR) Active
Los Angeles (LAX) Active
Madrid (MAD) Active
Melbourne (MEL) Active
Miami (MIA) Active
Milan (MXP) Active
Minneapolis (MSP) Active
Montreal (YUL) Active
Mumbai (BOM) Active
Newark (EWR) Active
New York (JFK) Active
New York (LGA) Active
Osaka (ITM) Active
Palo Alto (PAO) Active
Paris (CDG) Active
Perth (PER) Active
Rio de Janeiro (GIG) Active
San Jose (SJC) Active
Santiago (SCL) Active
Sāo Paulo (GRU) Active
Seattle (SEA) Active
Singapore (SIN) Active
Stockholm (BMA) Active
Sydney (SYD) Active
Tokyo (HND) Active
Tokyo (NRT) Active
Tokyo (TYO) Active
Toronto (YYZ) Active
Vancouver (YVR) Active
Wellington (WLG) Active
Active
imgix DNS Network Active
NS1 Global DNS Network Active
Active
Netlify Content Distribution Network Active
Netlify Origin Servers Active
Active
Google Cloud Storage Active
s3-ap-northeast-1 Active
s3-ap-northeast-2 Active
s3-ap-southeast-1 Active
s3-ap-southeast-2 Active
s3-ca-central-1 Active
s3-eu-central-1 Active
s3-eu-west-1 Active
s3-eu-west-2 Active
s3-eu-west-3 Active
s3-sa-east-1 Active
s3-us-east-2 Active
s3-us-standard Active
s3-us-west-1 Active
s3-us-west-2 Active

Latest imgix outages and incidents.

View the latest incidents for imgix and check for official updates:

Updates:

  • Time: Sept. 25, 2024, 5:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2024, 4:08 p.m.
    Status: Identified
    Update: We identified an issue with the support contact form not working. Please email support@imgix.com for any support request while we look into fixing the contact form.

Updates:

  • Time: Sept. 24, 2024, 10:30 p.m.
    Status: Postmortem
    Update: ## What happened? On September 12, 2024, imgix deployed a change to optimize image delivery for Safari browsers. This update inadvertently impacted a small number of browsers by delivering image formats they could not display. imgix identified the issue on September 14 and rolled back the changes to prevent further impact. ## How were customers impacted? Between September 12 and 14, 2024, customers using certain older browsers may have experienced issues displaying images. These users may have encountered image errors, while modern browsers, including Safari, continued to display images as expected. ## What went wrong during the incident? An update meant to optimize image delivery for Safari browsers was applied too broadly. As a result, some browsers not fully compatible with the AVIF image format served these files, causing display issues and affecting approximately 0.02% of renders. ## What will imgix do to prevent this in the future? To prevent similar issues, imgix will implement the following measures: * **More Precise Targeting**: Future updates will be more carefully targeted to specific browsers, ensuring only those that can handle advanced image formats like AVIF receive them. * **Enhanced Compatibility Checks**: We are improving browser compatibility checks to ensure the correct image formats are delivered based on the browser's capabilities. * **Continued Monitoring**: We will closely monitor image delivery performance to detect any compatibility issues early and ensure all users have a seamless experience. These actions will help us deliver a more reliable and optimized experience for all of our customers.
  • Time: Sept. 24, 2024, 10:27 p.m.
    Status: Resolved
    Update: We have resolved the issue where some browsers received unsupported image formats, affecting a small number of renders. The changes have been rolled back, and services are fully restored

Updates:

  • Time: Aug. 7, 2024, 8:15 p.m.
    Status: Resolved
    Update: Dashboard and documentation tools were affected by an upstream service provider outage. Rendering services were not impacted.

Updates:

  • Time: July 8, 2024, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 8, 2024, 7:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 8, 2024, 7:22 p.m.
    Status: Investigating
    Update: We are currently seeing an issue with an upstream service provider. Images served from the Newark (EWR) node may intermittently return 502s. All other POP nodes are working as expected.

Updates:

  • Time: June 21, 2024, 11:54 p.m.
    Status: Postmortem
    Update: ## What happened? On June 17, 2024, at 00:00 UTC, imgix experienced an extreme spike in requests to our render stack. This unexpected surge caused a failure in our auto-scaling infrastructure, leading to an inability to manage all incoming traffic effectively. A fix was implemented at 00:38 UTC, and the issue was resolved by 01:06 UTC. ## How were customers impacted? Between 00:00 and 01:06 UTC, customers may have experienced failures when requesting new renders. However, previously cached assets served successfully during this time. ## What went wrong during the incident? The incident was triggered by a significant increase in requests, which our automated systems did not properly handle. Although the system started to auto-scale as expected, the unexpected surge caused issues with the health checks used for auto-scaling. The combination of extra traffic and health check failure led to an inability to render new images that required manual intervention to resolve. ## What will imgix do to prevent this in the future? To avoid similar incidents in the future, imgix is taking the following actions: 1. **Health Check Enhancement:** We have investigated and implemented updated health checks to support increased traffic volumes. 2. **Rate Limiting:** Further rate limits will be applied to manage traffic spikes and minimize their impact. 3. **Traffic Routing:** Traffic will be rerouted as necessary to distribute the load and reduce the risk of system overloads. 4. **Automated Alerts Improvement:** We will enhance our automated alert systems to respond more effectively to traffic surges and potential issues, including health check failures. By addressing these areas, we aim to further improve our system's resilience and ensure a smoother customer experience during periods of high demand.
  • Time: June 17, 2024, 1:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 17, 2024, 1:06 a.m.
    Status: Monitoring
    Update: A fix has been implemented and error rates are returning to normal. We are continuing to monitor the service.
  • Time: June 17, 2024, 12:51 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: June 17, 2024, 12:50 a.m.
    Status: Identified
    Update: The issue has been identified and our engineering team is developing a fix.
  • Time: June 17, 2024, 12:21 a.m.
    Status: Investigating
    Update: We are currently investigating elevated render error rates for uncached derivative images. We will update once when we obtain more information. Previously cached derivatives are not impacted.

Check the status of similar companies and alternatives to imgix

Reputation.com
Reputation.com

Systems Active

SearchStax
SearchStax

Systems Active

Rechat
Rechat

Systems Active

Frequently Asked Questions - imgix

Is there a imgix outage?
The current status of imgix is: Systems Active
Where can I find the official status page of imgix?
The official status page for imgix is here
How can I get notified if imgix is down or experiencing an outage?
To get notified of any status changes to imgix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of imgix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does imgix do?
imgix optimizes and caches your asset library for faster page loading, improved engagement, and streamlined workflow.