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Is there an impact.com outage?

impact.com status: Systems Active

Last checked: 7 minutes ago

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impact.com outages and incidents

Outage and incident data over the last 30 days for impact.com.

There have been 2 outages or incidents for impact.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for impact.com

Outlogger tracks the status of these components for Xero:

Ad Serving Active
API Tracking Active
Batch FTP Tracking Active
Data Exports and Jobs Active
Marketing Website Active
Platform API Active
Platform Mobile App Active
Platform Web Portal Active
Product Catalog Active
Regulated Compliance Active
Reporting Active
System Emails Active
Webhook / Postbacks Active
Web / UTT Tracking Active
Component Status
Ad Serving Active
API Tracking Active
Batch FTP Tracking Active
Data Exports and Jobs Active
Marketing Website Active
Platform API Active
Platform Mobile App Active
Platform Web Portal Active
Product Catalog Active
Regulated Compliance Active
Reporting Active
System Emails Active
Webhook / Postbacks Active
Web / UTT Tracking Active

Latest impact.com outages and incidents.

View the latest incidents for impact.com and check for official updates:

Updates:

  • Time: Oct. 3, 2024, 2:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 3, 2024, 12:09 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 2, 2024, 9:09 p.m.
    Status: Identified
    Update: Our click reporting is currently delayed. We have identified the issue and we’re working on implementing a fix as quickly as possible. All other reporting is up to date, and tracking is unaffected.

Updates:

  • Time: Sept. 25, 2024, 2:09 a.m.
    Status: Resolved
    Update: We have identified the cause of the delay in conversion reporting for programs using third-party integrations, such as e-commerce, CRM, or payment platforms, and we are actively processing the backlog of conversions, which we expect to have caught up in in the next 10 hours.
  • Time: Sept. 24, 2024, 8:14 p.m.
    Status: Investigating
    Update: We are currently investigating a delay in conversion tracking for programs using third-party integrations, such as e-commerce, CRM, or payment platform integrations. We will provide an update soon. Thank you for your patience as we investigate this matter.

Updates:

  • Time: Sept. 18, 2024, 4:49 p.m.
    Status: Resolved
    Update: The elevated API errors have been resolved. We apologize for any inconvenience. Should you continue to experience anything out of the ordinary please contact our Customer Solutions team (Need Help? > Tickets).
  • Time: Sept. 18, 2024, 4:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented to resolve the elevated API errors and we are monitoring the results.
  • Time: Sept. 18, 2024, 4:19 p.m.
    Status: Identified
    Update: We were experiencing an elevated level of API errors. We have identified the issue and we’re working to implement a fix as quickly as possible.
  • Time: Sept. 18, 2024, 3:41 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors. We are investigating the issue and will provide an update as quickly as possible.

Updates:

  • Time: Sept. 11, 2024, 3:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2024, 3:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the result.
  • Time: Sept. 11, 2024, 3:27 p.m.
    Status: Investigating
    Update: The impact.com platform is currently experiencing an outage due to an issue with one of our upstream service providers. We understand the inconvenience this may cause and want to assure you that our team is actively working on resolving the problem. Our technical team is in direct communication with the vendor to expedite a resolution. We appreciate your patience and understanding during this time. Our top priority is to restore full functionality as quickly as possible.
  • Time: Sept. 11, 2024, 1:24 p.m.
    Status: Investigating
    Update: We continue to work with our upstream partners investigating the issue. Reminder that tracking is unaffected.
  • Time: Sept. 11, 2024, 9:48 a.m.
    Status: Investigating
    Update: The web portal application is experiencing intermittent errors. We are actively working to resolve the issue. Tracking is unaffected.

Updates:

  • Time: July 23, 2024, 8 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2024, 5:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 23, 2024, 3:50 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 23, 2024, 2:01 p.m.
    Status: Investigating
    Update: We're currently experiencing reporting delays, but tracking is unaffected. We are investigating the issue and will provide an update as quickly as possible.

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Frequently Asked Questions - impact.com

Is there a impact.com outage?
The current status of impact.com is: Systems Active
Where can I find the official status page of impact.com?
The official status page for impact.com is here
How can I get notified if impact.com is down or experiencing an outage?
To get notified of any status changes to impact.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of impact.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here